Financial Aid Counselor
Financial Aid Counselor
Medaille University is seeking a full-time Financial Aid Counselor. The successful candidate will be responsible for all aspects of administering financial aid including counseling and assisting students.
The qualified applicant will possess a bachelor's degree and up to two years' relevant experience in a customer service office based setting. The successful candidate will strive to work in a higher education environment with a focus on student financial aid while working with a diverse group of students and staff around the University campus. Excellent customer service, communication, organizational and time-management skills are necessary. Experience with recordkeeping, data entry and strong computer skills in Microsoft Office products is preferred. Higher Education and specifically financial aid familiarity is preferred. The Financial Aid counselor will assist and advise current and prospective students on all matters of financial aid. This will include advising and awarding on student financial aid using the Banner system through in person, phone and email communication. Tracking financial aid progress of assigned students through the completion of the FAFSA, verification of needed items, following up with students on needed items to clear their student accounts, tracking of withdrawals and reconciliation of assigned student’s aid.
Some weekends and evenings required.
Medaille University is a growing, private, four-year, liberal arts-based institution of higher education in Buffalo, New York, serving the educational needs of a diverse student body in Western New York and Southern Ontario through a variety of undergraduate and graduate programs (www.medaille.edu). We value diversity, equity, and inclusion and are eager to welcome a new colleague who shares those values
Cover letter, resume and three references should be electronically submitted to Barbara Bilotta, Director of Human Resources, Medaille University, via www.medaille.edu/jobs. Review of applications will continue until position is filled. No phone calls please.
Medaille University invites applications from all qualified applicants. We are an equal opportunity employer committed to a diverse faculty, staff and student body and we support faculty development within a collegial team atmosphere.
