Job Listings

Residential Life Student Services Program Assistant 2

University of Connecticut
Job Location:
Storrs, Connecticut
Residence Life and Housing

Residential Life Student Services Program Assistant 2

Search #: 496858
Work type: Full-time
Location: Storrs Campus
Categories: Student Programs and Services


Under the general direction of the Assistant Director of Housing Services independently coordinates and provides assistance in carrying out specialized services and support to students and their constituents, related to housing assignments and housing related policies in the Department of Residential Life.


  1. Responsible for the central coordination of one or more housing assignment functions for the general student population including special interest groups.
  2. Maintain appropriate and accurate records and compile reports as needed or requested. Utilizes multiple computer programs for data entry, and compilation of detailed spreadsheets.
  3. Provide individual support and advice to students and their constituents as needed concerning housing assignments and housing related processes. This may include one on one discussions with students about their personal situations and roommate related issues.
  4. Serve as the first contact of students and parents in dealing with issues related to housing assignment concerns. Resolve these issues using sound judgment and creative decision-making.
  5. Consult and collaborate with other University departments and offices as needed.
  6. Serve as the primary reader and responder of the Department email address and communicate with students and their constituents.
  7. Provides general office support, including answering phones, responding to inquiries, and directing calls.
  8. Assists in producing informational and promotional materials.
  9. Writes and/or edits and disseminates informational, promotional, and occasional technical materials to support program activities.
  10. Serves as a resource to students, staff, faculty, and others on matters relating to administrative procedures and on some matters relating to program specialty.
  11. Performs other duties as assigned.


  1. Bachelor's degree
  2. At least 2 years of full-time post-BA experience in student personnel, higher education, and related work.
  3. Excellent human relations and communication skills.
  4. Experience managing complex and detailed projects/ tasks.
  5. Student-centered philosophy.
  6. Basic computer skills.
  7. Demonstrated sensitivity when working with diverse populations.


  1. Prior experience working in a large residential program.
  2. Experience with housing assignment software


This is a full-time, permanent position. The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. For additional information regarding benefits visit: Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA).


Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check.


Please apply online at, Staff Positions, Search #496858 to upload a resume, cover letter, and contact information for three (3) professional references.

This job posting is scheduled to be removed at 11:55 p.m. Eastern time on November 3, 2022. 

All employees are subject to adherence to the State Code of Ethics which may be found at

The University of Connecticut is committed to building and supporting a multicultural and diverse community of students, faculty and staff. The diversity of students, faculty and staff continues to increase, as does the number of honors students, valedictorians and salutatorians who consistently make UConn their top choice. More than 100 research centers and institutes serve the University’s teaching, research, diversity, and outreach missions, leading to UConn’s ranking as one of the nation’s top research universities. UConn’s faculty and staff are the critical link to fostering and expanding our vibrant, multicultural and diverse University community. As an Affirmative Action/Equal Employment Opportunity employer, UConn encourages applications from women, veterans, people with disabilities and members of traditionally underrepresented populations.

Advertised: Oct 13 2022 Eastern Daylight Time
Applications close: Nov 03 2022 Eastern Daylight Time

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