Job Listings

Director of EOC and Outreach

Big Bend Community College
Job Location:
Moses Lake, Washington
Extension and Outreach
Position Summary

Big Bend Community College (BBCC), a rural college serving vibrant, culturally rich communities in the Columbia Basin of Central Washington invites applications for a Director of EOC and Outreach in the college's Student Services Division. The Director of Educational Opportunity Center (EOC) & Outreach leads the development and implementation of most outreach and recruitment efforts across the Big Bend Community College (BBCC) service district. The Director ensures that all high schools and communities within the service district are adequately served by department staff. The position coordinates with other BBCC departments involved with outreach, recruitment, and marketing. 

The Director must be able to adapt to a rapidly changing environment and maintain a flexible schedule that includes some evenings, weekends and regular travel throughout the service district. The Director of EOC & Outreach has extensive involvement with BBCC faculty, staff, students, parents, the public, and partner school district personnel to support the operation of BBCC programs.

To work at BBCC you will be participating in a movement. We are taking action to intentionally and fearlessly create a college where all feel they belong, all people are represented and respected for their lived experiences, and each has received the recognition and support needed to thrive. Our students, the HEART of BBCC, and our employees, the SOUL, are the reason we are deepening our commitment to this movement.

BBCC’s organizational strength is captured in our small but mighty spirit. A small college taking on BIG things to enact BIG change to lift our students and employees. We are dedicated to extending postsecondary access to all our service district members and providing an environment for all to grow personally and professionally, steered by our mission and vision.

Vision: To become our communities’ first choice to dream, learn, and succeed.

Serve as a Bridge
Stand as a Leader
Support for Success

Our guiding principles are a call to action, establishing a standard for how we interact with each other, present BBCC in the community, serve students AND act upon areas of inequity.

Guiding Principles
Honor our Role as a Hispanic-Serving Institution
Advocate for Equity, Inclusion, & Diversity
Embrace our Workplace Norms 
Innovate Proactively
Model Integrity
Educate All

If you share these values, we encourage you to come be a part of the movement happening at Big Bend Community College.

This position is open until filled. Priority consideration will be given to applicants whose complete application has been received by October 31, 2022. Big Bend Community College reserves the right to offer this position to a qualified candidate at any time, so a prompt response is encouraged.

Essential Job Duties

Primary responsibilities include but may not be limited to the following:

  • In collaboration with other campus departments and the Dean of Student Services, identify college outreach and recruitment needs.
  • Develop, implement, and evaluate a culturally appropriate student recruitment and outreach program, with particular attention to communities of color, students with disabilities, and low-income communities.
  • Plan, implement, and evaluate the Educational Opportunity Centers (EOC) program designed to increase the number of low-income and first-generation college students seeking educational training opportunities in accordance with the goals, objectives and compliance requirements from the Department of Education. 
  • Serve as the primary lead for college outreach and recruitment initiatives and activities. This includes overseeing the outreach events calendar, planning and developing campus promotional materials, coordinating campus tours, and implementing outreach events and meetings. 
  • Coordinate outreach and recruitment efforts with other college departments.
  • Collaborate with the BBCC Office of Public Information to develop and disseminate public announcements, marketing materials, and informational publications in print, via social media and online.
  • Liaison and coordinate with external partners including school districts, city governments, state agencies, and community-based organizations.
  • Supervise and train department staff.
  • Coordinate staff activities and responsibilities.
  • Develop and maintain positive and effective working relationships with staff, students, parents, faculty, and external contacts.
  • Develop and maintain an outreach and recruitment tracking system in accordance with enrollment management efforts in the BBCC Strategic Plan.
  • Participate in outreach and recruitment efforts including making regular visits to high schools and communities, giving presentations, guiding potential students through the financial aid and college admissions process, connecting students with supports and services, and following up with prospective students.
  • Serve EOC program participants.
  • Provide information to area high school counselors, prospective students, their families, community partners, and the public about BBCC programs.
  • Support efforts toward enhancing dual enrollment programs (e.g., College in the High School, CTE Dual Credit and Running Start).
  • Oversee the planning and implementation of Running Start information sessions and college information workshops for prospective students and family members, the general public, partner organizations, and the campus community.
  • Oversee the planning and implementation of outreach events on the BBCC campus.
  • Maintain and submit monthly and annual reports as requested.
  • Participate in BBCC and community events to identify students and share BBCC information to the public.
  • Represent the college at professional and community organizations and events.
  • Participate in related professional conferences and in-service activities.
  • Participate in college governance and serve on college committees as directed.
  • Perform all other duties as assigned.
Minimum & Desirable Qualifications


  • Bachelor’s Degree from a regionally accredited institution.
  • Two years of experience doing outreach work.
  • Experience working with programs addressing the needs of underrepresented populations, students with disabilities, or other disadvantaged groups.
  • One year of administrative experience including budget management, program development and supervision.
  • Experience using computer programs such as Microsoft Excel, Word, PowerPoint, and Outlook, databases, or desktop publishing, etc. 
  • Valid Driver’s License and ability to travel throughout the BBCC service district on a flexible schedule.


  • A master’s degree in education, educational administration, counseling, or related field from a regionally accredited institution.
  • Five years of outreach experience. 
  • Experience with technical writing to develop procedures, grants, proposals and correspondence. 
  • Experience working with federally funded educational programs.
  • Bilingual: English/Spanish proficiency.
  • Familiarity with the communities and student populations in Big Bend’s service district.
  • Experience assisting individuals with postsecondary admissions or financial aid applications.
  • Experience developing advising resources and strategies. 
  • Experience working in postsecondary admissions, career development, academic advising, or adult programs.
  • Training in the areas of conflict resolution, mediation or problem solving. 
  • Strong verbal skills, including a demonstrated ability to effectively collaborate, interact, give presentations, and develop partnerships. 
  • Energetic, self-motivated, and results-oriented.

In addition to the minimum and desirable qualifications listed above, we desire candidates who have a demonstrated commitment to serving Latinx and other underrepresented student populations in higher education.

Application Instructions

This position is open until filled. Priority consideration will be given to applicants whose complete application has been received by October 31, 2022. Big Bend Community College reserves the right to offer this position to a qualified candidate at any time, so a prompt response is encouraged.

To qualify for consideration, applicants must meet required qualifications and submit a complete application packet, which includes the following:

  1. BBCC Online application.
  2. Cover letter, addressing why you are interested in this position and how your qualifications make you the ideal candidate.*
  3. Comprehensive resume or CV.*
  4. Response(s) to the questions found in the Supplemental Questions Tab above.*
  5. Unofficial transcripts documenting undergraduate and graduate course work and degrees. Official transcripts required upon employment.*

NOTE: You must complete the online application in full and respond to the required supplemental questions. Failure to provide this information or responses of "See Resume" may eliminate you from consideration for this position. The college reserves the right to remove documents, submitted but not requested, by BBCC as part of the application process. These documents include, but are not limited to statements of teaching philosophy, diversity statement, letters of recommendation, student evaluations, performance evaluations, etc. 

BBCC reserves the right to not fill this position, reject all applicants, reopen the position, or make a direct appointment. Applications received during this recruitment may be used to fill future vacancies at the College's discretion.

This posting does not reflect the entire job description and may be changed and/or modified, at any time, without notice.

If you have difficulty logging into your account, attaching documents, submitting your application, etc., please contact NEOGOV Customer Service at 1-855-524-5627.


Pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant’s current or past employers. By law, post-secondary education institutions cannot hire an applicant who does not complete the questions.

Prior to employment, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform the position.

Per Governor Inslee’s Proclamation 21-14.5, employees of higher education must be fully vaccinated against COVID-19, unless a medical or religious exemption is approved. Being fully vaccinated means that an individual is at least two weeks past their final does of an authorized COVID-19 vaccine regimen. As a condition of employment, new hired employees will be asked to provide proof of their COVID-19 vaccination, or request and be approved for a medical or religious exemption before beginning their employment with the College.

An offer of employment will not carry with it any responsibility or obligation on the part of the College to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire.

Official transcripts must be provided to the college upon hire.


Big Bend provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the American with Disabilities Act and Section 504 of the Federal Rehabilitation Act of 1973.

Please direct all inquiries regarding compliance with access, equal opportunity, and/or grievances to the Vice President of Human Resources & Labor/Equal Opportunity Officer/Title IX Coordinator/Section 504 Coordinator, BBCC 7662 Chanute Street NE, Moses Lake, WA 98837; 509-793-2026 or via email at


In compliance with state and federal regulations, BBCC is committed to a safe and drug and alcohol-free campus. Employees are expected to comply with BBCC’s policy prohibiting illegal drug use or activity, including notifications of criminal drug convictions and the use of prescription drugs or over-the-counter medications that are likely to affect job safety. The complete policy and procedure are available to view on the policies page (Download PDF reader) of the BBCC website. Printed copies of the policy and procedure are available by contacting the Human Resources Office at 509-793-2008.


BBCC strives to be a safe and secure campus for our students, employees, and community. Detailed information regarding campus security, crime statistics for the most recent-three year period, and other information is available on the Campus Safety and Security page of the BBCC website. If you have questions or would like a printed copy of the materials please contact Campus Safety and Security at 509-793-2286.


Big Bend Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, sex, sexual orientation, gender identity/expression, religion, age, color, creed, national or ethnic origin, physical, mental or sensory disability, use of a trained guide dog or service animal by a person with a disability, marital status, pregnancy status or families with children, a mother breastfeeding her child, AIDS/HIV or hepatitis C, genetic information, and/or status as a veteran or any other legally protected classification.

HigherEd360 is part of the HigherEdJobs network.