Job Listings

Director of Housing & Residential Life

Pierce College District
Job Location:
Lakewood, Washington
Residence Life and Housing
Please note: This position is open until filled. 
Applications received before the priority application date; Monday, October 24, 2022 will be reviewed first.
The mission of Pierce College is to create quality educational opportunities for a diverse community of learners to thrive in an evolving world.

Recognized by the Aspen Institute as one of the Top 10 community colleges in the nation (2021), Pierce College is an innovative, mission-driven, data-informed, and equity-minded community college dedicated to helping all students achieve their academic and professional goals, with a focus on racial and social equity and justice. 

Reporting to the Dean of Student Success: Foundations & Infrastructure, the Director of Housing & Residential Life will be responsible for providing leadership and vision in developing, directing, and implementing a comprehensive housing program for college students. Program functions will include residential life; occupancy management; academic success initiatives; budget and fiscal management; facilities upkeep and operations; and short and long range planning. The Director of Housing & Residential Life is designated as a Campus Security Authority (CSA).

About the District
The college enjoys a strong presence in the community and participates in numerous partnerships with business, community, government, and educational organizations.

Pierce College at Fort Steilacoom
Located on a beautiful 140-acre site adjacent to a 340-acre community, recreational park, and Waughop Lake. Want a feel for our District, take a peek with aerial campus views

Pierce College at Puyallup
Located on a luscious site with 125-acres of wooded land including modern facilities and beautiful hideaways.

Pierce College at JBLM
Located at the Joint Base Lewis-McChord military sites, serving many of our military and active duty families serving our country.

The Director of Housing & Residential Life will be responsible for the following, but not limited to:
Organizational Strategy
  • Provide leadership to and oversee the development and maintenance of a comprehensive, student-centered housing program.
  • Use student development theory, assessment, data analysis, and national best practices to guide operational philosophies, practices, decision making, and strategic planning.
  • Develop programs and community experiences focused on cultural understanding, personal growth, and academic success.
  • Work collaboratively to develop a positive, comprehensive student living and learning experience.
  • Create, implement and evaluate yearly department goals and learning outcomes.
  • Ensure institutional, state, and federal policies and regulations as they apply to the department and the facility.
  • Ensure department protocols are up to date and align with institutional policies and procedures as well as national best practices.
  • Perform program evaluations and other assessment techniques to respond to needs of students and the campus community.
  • Consult as the subject matter expert with college departments, as needed.
Resource and Human Capital Management
  • Recruit, select, train, coach, support, and evaluate direct report staff.
  • Resolve employee relations issues and consult with Dean and Human Resources on corrective action procedures.
  • Ensure that training and development opportunities for staff and students occurs in a regular, planned, and organized manner focusing on skill building, campus resources, policies, and housing best practices.
  • Develop, plan, and monitor housing budgets and expenditures with Dean of Student Success to assure compliance with college policies and other administrative procedures.
  • Maintain current data on applicants and residents to include but not be limited to occupancy, student payments, inventory, damage reports, and student behavior.
  • Assist in the development of an annual budget proposal.
  • Establish a positive environment that supports pluralism, equity, innovation, teamwork, and successful student outcomes.
  • Provide a framework of on-going support and direction for student groups.
Communication and Collaboration 
  • Collaborates and maintain positive working relationships with college departments and community organizations that impact the student housing experience, including, but not limited to, Student Life, Student Conduct, Title IX, International Education, Athletics, EDI CARES, College Safety & Security, and local law enforcement.
  • Facilitates shared problem solving and decision making.
  • Builds and supports networks and partnerships between students, faculty, staff, and administration.
  • Collaborates with Marketing & Communications to develop and maintain department recruiting and marketing materials, including the housing website, social media, and printed documents that clearly communicates the department’s functions, protocols, values, and goals.
  • Prepares written reports as necessary.
Community Development, Leadership, and Student Learning
  • Creates experiential opportunities that enhance the social, educational, community, and personal development of residents and inspire residents to be active community participants to include but not be limited to orientations and educational programs related to safety and wellness.
  • Assists students in their adjustment to roommates and community living.
  • Interact with residents on a consistent basis. Be visible and present in the residence hall and in programing to include posted office hours.
  • Conducts meetings for the purpose of planning experiences, disseminating information, and explaining policies and procedures.
  • Provides behavioral intervention and resource referral to students including counseling, mentoring, mediation, problem solving and policy violations, and referrals to appropriate campus resources, in collaboration with the Behavioral Intervention and Threat Assessment Team (BITA) and Student Services.
Crisis Management
  • Responds to medical, safety, and security emergencies (some of which may potentially be outside of regular working hours) and to students in personal crisis as needed in conjunction with Pierce College policies and procedures, serve as departmental representative in these situations and exercise independent judgment while maintaining communication with appropriate department representatives and supervisors.
  • In collaboration with the Dean, reviews, assesses, and proposes 24/7 CGS emergency coverage.
  • Performs mediation and interventions as needed.
  • Works with appropriate college officials to resolve any issues regarding health/safety, facilities, privacy, medical care, conflict in order to protect the interests of the college.
  • Reviews incident reports, follow up with students involved.
Other Duties as Assigned
  • Conducts monthly and quarterly health & safety inspections; work with college departments and/or outside vendors to resolve any violations.
  • Serves on departmental and college committees.
  • Works on special job-related projects as assigned.


Education Required

  • Bachelor’s degree from an accredited college or university.
Experience Required
  • Minimum of two (2) years of professional experience in a residence hall setting.
Special Conditions
  • Ability to obtain First Aid/CPR certification within the first three (3) months of employment.
  • Applicants must be able to obtain a Washington State driver's license and be able to operate a company vehicle. 
  • Ability to obtain Food Handler's card within the first three (3) months of employment.
Competencies Required
  • Effective supervisory skills to include coaching and mentoring to support employees in achieving the college mission and individual professional goals: demonstrated ability to provide strong leadership in a dynamic work environment.
  • Applies effective communication techniques to convey clear and timely messages; concisely and effectively interacts with other individuals, as well as, internal and external organizations; listens accurately and actively; adapts appropriately to the communicator’s style; communicates clearly and effectively with individuals via multiple modalities.
  • Effectively handles highly stressful situations, making good decisions, working calmly and accurately, and helping to calm others; listens to people’s ideas and concerns; attempts to resolve confrontations, disagreements, and complaints in a constructive manner.
  • Makes timely, informed decisions that take into account the facts, goals, constraints, and risks; ability to use professional judgement in complex situations; demonstrates critical, creative, and reflective thinking skills needed to develop and create ideas, processes, and approaches that shape the future; ensures decisions are aligned with strategic direction of the college.
  • Works effectively and efficiently to provide quality services to students and the public; anticipates, meets and/or exceeds student needs and expectations; provides program coordination; recruitment and training for student groups.
  • Values open-mindedness, inclusion, multicultural perspective and multiple ways of knowing, thinking, and being; helps create a work environment that embraces and appreciates diversity; values organizational diversity; treats others with respect; promotes cooperation; recognizes the value of diversity; understands power, privilege and inequity.
  • Responsible personal and professional conduct, which contributes to the overall mission and goals of the college; accepts personal responsibility for the quality and timeliness of work; earns trust, respect, and confidence from the college community; can be relied upon to achieve excellent results; adheres to high standards of integrity, and honesty.
  • Appropriately deals with and adapts to change; responds to change with a positive attitude and a willingness to learn new ways to accomplish work and objectives.
  • Ability to prioritize work and make the best use of available time and resources for higher prioritized tasks while maintaining timeliness on other projects; develops and uses systems to organize, prioritize, and keep track of information and/or work progress.
  • Ability to work collaboratively and cooperatively with others; participates and fosters teamwork; promotes cooperation and commitment with a team to achieve goals and deliverables.


To be considered for this position, applicants must

  • Meet the required qualifications as outlined in this announcement.
  • Complete the online application profile and apply for the specific job opening at:
  • Upload (attach) a cover letter that addresses how you meet the required qualifications as outlined in this announcement. (Cover Letter)
  • Upload (attach) detailed résumé of all educational and professional experience.(Résumé)
  • Transcripts are not required in order to apply for this position; however, if you are selected for an interview, you will be asked to submit copies of unofficial transcripts showing completion of the required level of education. Please upload current copies of your transcripts, if available. Unofficial copies of all college and university transcripts must include degree received and conferral date. International transcripts must include a foreign transcript evaluation. For a list of approved credential evaluation services visit: (Unofficial transcripts acceptable for application process; official transcripts required upon hire). (Transcripts)
  • Upload (attach) a list of at least two professional references with names, addresses, telephone numbers, and e-mail addresses. Letters of recommendation will not be accepted. (References)
  • Provide a response to the following question: (Supplemental Question)
How do you envision this position impacting the College’s goal of becoming an anti-racist institution and achieving racial and social equity in pursuit of mission?
Please Note:To ensure consideration, application materials should be received no later than end time on the closing date.

Terms of Employment
This is a full-time administrative - exempt position. The primary work location will be near the Pierce College Fort Steilacoom campus, at the Center for Global Scholars residence hall. Frequent travel to Pierce College campuses or other sites may occur. Standard work hours are between 8:00 am to 5:00 pm, Monday through Friday, with flexible scheduling to meet students needs which may include evening and weekend hours. 

Salary & Benefits
The salary range for this position is $79,130 to $85,723 annually. Your paycheck is just part of the total compensation package. There is an outstanding benefits package which is worth an additional value equivalent to about 30% of your salary. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long- term disability insurance plans; vacation, sick and personal leave; reduced tuition; and retirement benefits are also provided. For more information, please visit our Benefits and Leave website at: benefits.

Physical Work Environment
This position works indoors in an office environment.

Reasonable Accommodation
Applicants with disabilities who require assistance with the application and employment process will be accommodated to the extent reasonably possible. Requests should be made to the District Human Resources Office by calling 253-964-7342. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.

Screening & Interview Process
Only those candidates who have complied with the application process and meet the required qualifications will be considered. Following the review of application materials, the most qualified candidates will be contacted for an interview. Check the email account you used for the application process for communication regarding the status of your application. Application materials submitted to Pierce College are the property of the College and will not be returned.

Conditions of Employment
Pierce College is a “fully vaccinated campus” under the state’s higher education guidance, which means that COVID-19 vaccination (or allowable exemption) will be required for all employees and students. More information can be found here: Vaccination Requirements.

Prior to the start of employment, the finalist for this position will be subject to a criminal background check as a condition of employment. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington State Law RCW 28B.112.080.

An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire.

Pierce College has adopted a Drug Free Workplace policy. As a condition of employment, employees must agree to abide by the requirements established in that policy.
HigherEd360 is part of the HigherEdJobs network.