Job Listings

Case Manager for Student Success

Bridgewater College
Job Location:
Bridgewater, Virginia
Student Affairs and Services


Bridgewater College and the Office of Student Life invites applicants for a Case Manager for Student Success. Under the direction of the Associate Vice President for Student Life, the Case Manager for Student Success provides case management and resolution services to students through interventions, referrals, and connections with campus and area resources to address student needs.


Though not exhaustive, essential responsibilities of the Case Manager include the following:

  • Assisting the AVP in managing the CARE Team caseload and supplementing the campus response to student complaints. This includes recording notes, providing referrals, follow-up, and case management to students, and collaborating and communicating with CARE members as needed.
  • Working with individual students to develop holistic preventative wellness-oriented interventions.
  • Collaborating and consulting with faculty, staff, academic departments, off-campus stakeholders, parents, and families to minimize academic disruptions and assist in resolving challenges impacting student success.
  • In collaboration with the Wellness Education Director, develop and implement prevention-oriented programming, workshops, and trainings that address student well-being. 
  • Assisting the Director of Residential Life and Community Standards with the resolution of large-scale student conduct cases, or those that significantly impact the campus community, including sanction management and case audits in Maxient.
  • Serve as a member of the College’s Clery team to provide timely, accurate and complete data for Clery reports.
  • Assist with the management of the day-to-day operations of the department.

Additionally, considered an essential partner to the developmental goals of Student Life, the Case Manager will foster campus engagement with prevention, restorative, and mental health resources on campus, while providing a holistic and supportive response to student needs and behavioral issues.


Essential qualifications include

  • Master’s degree in Counseling, Social Work, Psychology, Public Health, Higher Education Administration, Educational Leadership, or related field
  • Previous experience and a demonstrated commitment to working with diverse individuals
  • Experience with, and a commitment to, utilizing restorative practices
  • Ability to multitask and work cooperatively with others
  • Strong verbal and written communication skills
  • Ability to work with sensitive information and maintain confidentiality
  • Strong interpersonal and organizational skills
  • Experience and familiarity with Motivational Interviewing (MI) practices
  • Experience working with students in emergent situations
  • Familiarity with FERPA

Additional and preferred qualifications:

  • Familiarity with Maxient software
  • Previous experience advising college students in an academic or student affairs capacity

GENERAL INFORMATION: Bridgewater offers undergraduate and graduate degrees in more than 60 majors and minors, along with pre-professional programs such as medicine and law, dual degree programs and teacher certification. The College is a member of NCAA Division III and the Old Dominion Athletic Conference, with 23 intercollegiate athletic teams. The vibrant 300-acre residential campus is located in the town of Bridgewater, Virginia, near the city of Harrisonburg in the center of the Shenandoah Valley. An excellent school system, healthy business environment, numerous arts and cultural events, the state's lowest crime rate, and a variety of outdoor opportunities and historic attractions draw many to the region.


APPLY: Please complete the online application at, supplying a CV and cover letter demonstrating your interest and ability, along with names and contact information of three references. Please direct queries to Human Resources (

DEADLINE: Review of applications will begin immediately and continue until the position is filled.

COMMITMENT TO EQUAL OPPORTUNITY: Bridgewater College, an equal opportunity provider and employer, is a welcoming and vibrant community committed to supporting a diverse workforce and actively seeks applications from women, minorities, and other persons from traditionally underrepresented groups. All qualified applicants will receive consideration for employment without regard to race, color, national or ethnic origin, sex, marital status, gender identity or expression, sexual orientation, disability, religion, age, veteran status, political affiliation, or any characteristic protected by law.

ANNUAL SECURITY REPORT AND ANNUAL FIRE SAFETY REPORT: The Bridgewater College Annual Security Report and Annual Fire Safety Report summarizes policies on campus security and personal safety, crime prevention, fire safety, and crime reporting, and includes crime and fire statistics for the past three years:

Annual Security Report

To request a printed copy, please call 540-828-5761

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