Job Listings

Action Learning Program Assistant - Gies College of Business

University of Illinois at Urbana-Champaign
Job Location:
Urbana, Illinois
Administrative Assistants
Action Learning Program Assistant - Gies College of Business


Job Summary
Execute required operations to support Experiential Learning in the Gies College of Business. Support the Operations team to implement and manage daily, weekly, monthly tasks mapped in the operations playback to support Action Learning courses. Provide operational support for faculty, staff, teaching assistants, students, and customer support to clients to help facilitate successful project-based learning. Responsible for assisting with implementing program priorities and objectives for the ongoing process of action learning.

Duties & Responsibilities
  • Carry out Operations Playbook tasks: fulfill all assigned tasks under the Operations Playbook in the months leading up to and after the beginning of each semester. These include managing the client pipeline, working with student workers, creating and managing spreadsheets, and working with internal Gies staff.
  • Contract Management: facilitate contracts and NDA's for more than 200 clients per year. Work with each company, professors and their students obtain signatures and execute the contracts in a timely manner.
  • Faculty and Student Support: provide first line of support to faculty and students who are using action learning tools, have specific questions about clients or projects, or need other help related to projects. Manage team polling and team formation process. Provide support to onboard and support student Senior Managers. Manage the action learning email account and respond to all requests and emails in a timely manner.
Minimum Qualifications
Bachelor's degree. Demonstrated work experience in an operations role.

Preferred Qualifications
Previous experience organizing events

Previous experience with University Contracts system

Knowledge, Skills and Abilities
  • Ability to work independently and as part of a team.
  • Commitment to excellent customer service and effective communication to internal and external audiences.
  • Strong interpersonal communication skills.
  • Proficiency with Microsoft Office programs.
Appointment Information

This is a 100% full-time Civil Service 5001 - Program Assistant position, appointed on a 12-month basis. The expected start date is as soon as possible after the search closing date. Salary is commensurate with experience.The salary range
starts at $40,000.

Application Procedures & Deadline Information

Applications must be received by October 20, 2022. Apply for this position using the Apply Now button at the top or bottom of this posting. In order to be considered as a transfer candidate, you must apply for this position. Applications not submitted through this website will not be considered. For further information about this specific position, please email For questions regarding the application process, please contact 217-333-2137.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, COVID-19 vaccination requirement, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations portal, or by contacting the Accessibility & Accommodations Division of the Office for Access and Equity at 217-333-0885, or by emailing

Requisition ID: 1009740

Job Category: Administrative Support

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