Job Listings

Research Analyst (Professional Services Specialist 3, U21)

Ramapo College of New Jersey
Job Location:
Mahwah, New Jersey
Institutional Research and Planning

This is a full-time, unclassified, AFT position, and hours of work and days are Monday through Friday, 8:30 a.m. to 4:30 pm. Occasional evening and weekend work may be required as job duties demand. Note: This position is in the "NL" category of employment (non-fixed work week) and have no claim or entitlement to time off or cash compensation for hours worked beyond their normal schedule. However, unusual requirements for additional work time by these employees may be compensated by allowing roughly comparable amounts of time off, provided prior approval is given by the supervisor and Unit Head.

Starting Salary - $57,573.92 - $63,335.98


Ramapo College of New Jersey (RCNJ) develops ethical leaders who serve as change agents across all sectors. The College's unique interdisciplinary academic structure, its liberal arts core, its size (approximately 5,500 students), and its setting in the foothills of the Ramapo Mountains on the New Jersey/New York border provide an optimal environment for individualized, student-centered learning and leadership development. RCNJ's designation as "New Jersey's Public Liberal Arts College" by the State legislature is the foundation from which the College's commitment to an accessible and transformative undergraduate and graduate education is realized.

Established in 1969, CondeNast Traveler named Ramapo one of the 50 Most Beautiful College Campuses in America. The barrier-free campus occupies 300 acres and is home to 52 bachelor's degree programs spanning the arts, business, data science, humanities, education, nursing, social work, social sciences, and the sciences. Ramapo College boasts an average student/faculty ratio of 16:1 and an average class size of 21; affording students the opportunity to develop close ties to the College's exceptional faculty. In addition, the College offers graduate programs leading to master's degrees in Accounting, Applied Mathematics, Business Administration, Contemporary Instructional Design, Computer Science, Creative Music Technology, Data Science, Educational Leadership, Nursing, Social Work, and Special Education, as well as a Doctor of Nursing Practice. Every degree program is designed and delivered through the collaborative and interdisciplinary efforts of student-centered faculty scholars and staff who are committed to serving the public good through the delivery of an academically rigorous, inclusive, and a transformative collegiate experience. Ramapo is ranked #1 among New Jersey public institutions by College Choice and is recognized as the State's top college on the list of Best Disability Schools by Great Value Colleges. Further commendations include designation as a "Military Friendly College" in Victory Media's Guide to Military Friendly Schools, and as a leading college by U.S. News & World Report, Kiplinger's, Princeton Review, and Money Magazine, among others.


Ramapo College is an Affirmative Action/Equal Employment Opportunity Employer. Ramapo has a long history of advocating, advising, and supporting diversity, equity, and inclusiveness. Examples can be found in its mission statement, strategic plans, degree and course offerings, community outreach programs and other diversity programs.

Ramapo's commitment to diversity and inclusion is infused across all facets of the College; where the environment is welcoming, dedicated to social justice, respectful of freedom of expression, focused on educating and having an ongoing conversation regarding cultural competence and the benefits and importance of diversity.


Reporting to the Director of Institutional Research, the Analyst will join a team of professionals that are committed to developing, implementing, and assessing data resources in order to foster an institutional culture of collaborative, data-informed decision making. The mission of the Office of Institutional Research (IR) is to support decision-making and accountability, by providing accurate and timely data, for accreditation and planning, for state and federal compliance, for continuous improvement and effectiveness, and to advance the public profile of the college.

The Analyst performs professional functions using established policies, procedures, computational methods, and guidelines relating to survey instrumentation, assessment, data processing, and reporting. The Analyst supports College-wide compliance in data reporting and assessment and actively works to foster an institutional culture of collaborative and data-informed decision-making.

Further, the Analyst executes the survey research agenda, collects and provides information for various institutional reports, develops and runs reports, and assists with personnel and program evaluations


  • Collect, evaluate, and prepare tools, and reports
  • Collect, interpret, analyze, prepare, and present research and other complex quantitative and qualitative data, and provide technical expertise to support the Office of Institutional Research, the Executive Core, and other institutional partners, as needed
  • Assist in entering, verifying, and pulling assessment and related data accurately and completely in/from a range of systems and databases
  • Generate compelling and accessible reports and files from various institutional systems and databases
  • Identify trends, opportunities, and concerns through data analysis
  • Collaborate frequently across the College's six Cores with faculty, staff, and administrators to build relationships, facilitate communication, promote awareness of data resources, and ensure accurate and timely data collection
  • Deliver and engage in appropriate training to enhance data integrity, collection, accuracy, and management
  • Coordinate faculty evaluations with various constituencies by ensuring the availability of modernized processes and resources, collecting completed forms, running standardized statistical reports, providing results, and routinely advancing suggestions for continuous improvement to the process
  • Maintain GRE Database and create a database for analysis
  • Assist with data entry in the Program Review data template for convening groups, ensuring accuracy of the data and final reports
  • Contribute to and follow the IR Survey Research agenda for timely data collection, and conduct data analysis, and draft top sheet reports and narratives; Coordinate with various areas to ensure the smooth and effective administration of various institutional surveys, to determine the need for new surveys, and to make recommendations for the discontinuation of surveys or redundant or outdated practices
  • Assist in setting baseline data, developing metrics, and determining outcomes, as needed
  • Identify information needs by anticipating questions through the review of data, information, and research studies and actively support the accuracy of IR reports including but not limited to the College Fact Book and Fact Sheets
  • Contribute to the routine updating of various IR processes and reports including but not limited to grade distribution reports
  • Prepare clear and effective reports and presentations using data visualization tools (e.g., Tableau, Microsoft Power BI)
  • Participate in the development and maintenance of evidence collected to support institutional accreditation.
  • Exercise independent judgment when addressing moderate inquiries and problem solving on behalf of colleagues, students, and friends of the College; Consult with the supervisor concerning troubling issues and make recommendations for resolution
  • Support the development and currency of content for web and other platforms as needed
  • Actively support, attend, and/or participate in the successful preparation and delivery of College-wide and special events
  • Performs other duties as assigned by the Director


  • Knowledge of the higher-education environment and familiarity with assessment and institutional research preferred
  • Excellent written and verbal communication skills
  • Strong interpersonal skills with ability to work with individuals at various levels of the institution (faculty, staff, and administrators)
  • Command of appropriate computer software (e.g. Microsoft Excel, SPSS, Microsoft Word, PowerBI, Tableau, SPOL, Banner)
  • Detail oriented with ability to input data accurately and efficiently and to advance work products that are accurate, compelling, cogent, and helpful



Bachelor's degree in related field is required. Master's preferred, in social science or education-

related field with coursework in statistics and research methods.


  • 2-3 years' work experience in an academic or research environment with assigned responsibilities in the areas of research, assessment, and/or data science.
  • Experience in the collection, compilation, preparation, and analysis of qualitative and quantitative data
  • Experience extracting and evaluating data from multiple sources using query/reporting tools
  • Demonstrated ability to work independently within general direction and guidelines
  • Demonstrated ability to maintain confidentiality of sensitive and proprietary information


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