Job Listings

CRM Specialist - Admissions

Oakland University
Job Location:
Rochester, Michigan
Admissions and Enrollment
Position TitleCRM Specialist - AdmissionsPosition Number986624Requisition No.S01858Salary Range/Pay RateSalary commensurate with education and experience.Position NotesOU COVID-19 VACCINATION POLICY
COVID-19 vaccinations are now required for all Oakland University students, faculty and staff.

Compensation commensurate with education and experience. Oakland University offers an excellent benefit program including a comprehensive medical plan with low contribution amounts for our employees, dental and vision plans at no cost for our employees, generous paid time off plans, a generous University contribution to our 403(b) retirement plan, tuition assistance for our employees and dependents, free access to our Campus Recreation Center and workout facilities, and flexible work schedules and wellness programs. These are current benefit levels subject to future changes.Employee Group/GradeAP Band PJob CategoryAdministrative-ProfessionalWork ScheduleFT/Reg (40 hours)Shift/DaysThis is a full-time position. Some evenings and weekends are required.

First consideration will be given to those who apply by October 24, 2022.Pay ScheduleMonthNumber of Hrs./Wk.40

Minimum Qualifications
  • Bachelor's Degree or an equivalent combination of education and/or experience.
  • Minimum one year experience with Constituent Relationship Management (CRM) software.
  • Minimum one year experience in business and database analysis, query development, reporting, and development of analytical reports.
  • Excellent organizational and analytical skills.
  • Excellent oral and written communication skills.
  • Ability to communicate effectively with others.
Desired Qualifications
  • Experience with Slate Technolutions CRM system or direct experience implementing and maintaining CRM environment.
  • Direct experience with higher education ERP system (Banner).
  • Experience in end user training.
  • Extensive knowledge of Google Workspace and the entire Microsoft Office Suite.
  • Expert knowledge of MS Access.
All QualificationsUnless otherwise required by an applicable collective bargaining agreement, all minimum, additional and desired qualifications are preferred, but qualifications, degrees, and/or experience deemed comparable and/or equivalent by Oakland University in its sole and exclusive discretion may be considered.Additional QualificationsPosition PurposeThe CRM Specialist's role is to promote the use of CRM technology within Undergraduate Admissions, under the division of Enrollment Management, to engage and support student recruitment and yield. This position assists in the pursuit and implementation of new processes and technologies to provide the environment required for departmental efficiency. The position serves to provide for technical execution of undergraduate recruitment and admissions electronic communication campaigns both outside and within the CRM. This person will analyze and resolve CRM program issues in a timely and accurate fashion as well as hold responsibility for monitoring data quality and integrity. The position may require a few night and weekend events annually.Job Open Date10/07/2022Job Close Date


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