Job Listings

Student Services Administration Professional II

The University of Arizona
Job Location:
Tucson, Arizona
Admissions and Enrollment

Posting Number: req11816

Department: Journalism

Location: Main Campus

Address: Tucson, AZ USA

Position Highlights

This position is responsible for the curriculum and enrollment for the School of Journalism's undergraduate and graduate academic programs, student support for main campus, online, and global graduate students, as well as other kinds of general academic support to the School.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Duties & Responsibilities

Curriculum & Enrollment Coordination

  • Maintain and update the schedule of classes across all modalities and sessions/semesters.
  • Coordinate course details and catalog updates, including course/program add requests, course modifications, and course inactivation.
  • Monitor class and departmental enrollment data, including detail related to student credit hours, degrees, majors, variables for the temp teaching budget, activity informed budgeting, scholarship disbursement and other department data.
  • Coordinate the submission of proposals for new majors, minors, and certificates.
  • Collaborate with the business office on the SBS Temporary Teaching budget report.
  • Support Directors of Undergraduate Studies and Curriculum Committees.
  • Register students in classes as needed.
  • Coordinate and enter student awards and scholarships.
  • Perform administrative tasks related to the daily operation of academic programs, including managing departmental files, course syllabus, course evaluations, course descriptions, book orders, and change of grade forms.

Graduate Coordination

  • Coordinate the graduate program application and admissions process in the GradApp system working in tandem with department committees.
  • Ensure incoming graduate students are oriented into the program. Coordinate and manage student recruitment, orientation, and graduation events.
  • Provide support to Director of Graduate Studies with GradPath, workshops, and communication.
  • Meet and assist graduate students throughout their course of study, including with registration, plan of study, petitions, written and oral comprehensive exams, and PhD defense scheduling.
  • Monitor graduate student progress using GradPath and maintain graduate student files and handbook.
  • Work with Directors of Undergraduate and Graduate studies and department committees to coordinate assistantships, student funding, assignments, and generate offer letters.
  • Process graduate tuition scholarships, fellowships, and placeholders.

Administrative Support

  • Collaborate with and assist department personnel on logistics for events, committee meetings, orientations, speaker visits, and retreats.
  • Provide information and content to web pages, listservs, promotional materials, and social media.
  • Advise on academic policies and procedures, attend academic trainings and monthly meetings.
  • Manage and/or supervise student worker schedule and activities.
  • Other duties as assigned.

Knowledge, Skills, and Abilities

  • Ability to retrieve and analyze data and format and customize user-friendly reports (graphs, tables, charts, etc.).
  • Demonstrated skill in providing high level administrative and customer support.
  • The position requires excellent interpersonal communication and organizational skills; planning skills; and the ability to work independently, as well as to collaborate closely with the school director, academic adviser, and faculty.

Minimum Qualifications

  • Bachelor's degree or equivalent advanced learning attained through professional level experience required.
  • Minimum of 3 years of relevant work experience is required.

Preferred Qualifications

  • Postgraduate degree in journalism or social sciences.
  • Professional experience in higher education.
  • Strong prior experience in the following UA systems/programs: UAccess Student and Analytics, Qualtrics, or other survey program, and Drupal web content management system.
  • Experience with UA policies and procedures.
  • Experience working with undergraduate and graduate students.
  • Basic understanding of journalism's role in society.
  • Bilingual in English and Spanish.

FLSA: Exempt

Full Time/Part Time: Full Time

Number of Hours Worked per Week: 40

Job FTE: 1.00

Work Calendar: Fiscal

Job Category: Student Services

Benefits Eligible: Yes - Full Benefits

Rate of Pay: $44,000

Compensation Type: salary at 1.0 full-time equivalency (FTE)



Career Stream and Level


Job Family

Student Services Admin

Job Function

Student Services

Type of criminal background check required: Name-based criminal background check (non-security sensitive)

Number of Vacancies: 1

Contact Information for Candidates

Open Until Filled: Yes

Documents Needed to Apply: Resume and Cover Letter

Diversity Statement

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

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