Job Listings

Office Assistant - Fire and Emergency Medical Services (Program Specialist 2)

Pierce College District
Job Location:
Lakewood, Washington
Administrative Assistants

A Community College District in Puyallup and Lakewood, Washington invites applications for the position of:

Office Assistant - Fire and Emergency Medical Services (Program Specialist 2)

SALARY: $3,294.00 - $3,792.00 Monthly

$39,528.00 - $45,504.00 Annually

OPENING DATE: 05/04/22

CLOSING DATE: Open Until Filled


The mission of Pierce College is to create quality educational opportunities for a diverse community of learners to thrive in an evolving world.

Recognized by the Aspen Institute as one of the Top 10 community colleges in the nation (2021), Pierce College is an innovative and equity-focused community college dedicated to helping all students achieve their academic and professional goals. Check out our Aspen Institute's Rising Star Award.

Are you committed to racial equity in student success, and the preparation of the next generation of leaders in the field of Fire Services and Emergency Medical Services? Are you excited to be a member of a team of faculty and staff dedicated to equitably supporting students in the pursuit of their education and career aspirations? Do you seek to implement change to ensure program policies and practices to provide equitable access and support students? If these questions resonate with you, then we invite you to consider joining our team. Pierce College is an innovative and equity-focused community college dedicated to helping students achieve their academic and professional goals. As the Fire and Emergency Medical Services Program Specialist 2 you will be an integral part of dynamic programming at Pierce College that is making a difference in the lives of others.

Under the direction of the Dean of Health and Technology and to ensure equitable access and success, the Fire and Emergency Medical Services Program Specialist is responsible for the operation and administrative duties for the Fire Services Leadership & Management (FSLM) Program and the Emergency Medical Services (EMS) Program. Often the first point of contact for prospective students, current students, and community partners, the Program Specialist is culturally affirming and advances the institution’s commitment to racial equity. The Program Specialist is a liaison to program participants and community members regarding program admission and program policies, procedures and practices. Included in this work is monitoring and reporting needs for the applied business and construction management programs. As the Program Specialist, the successful candidate will provide effective case management to FSLM and EMS students to support their progress on their educational pathway. This includes providing equitable access, referrals, and support, and managing the data required for student and accreditation progress and reporting.

About the District:

Pierce College enjoys a strong presence in the community and participates in numerous partnerships with business, community, government, and educational organizations. Want a feel for our District, take a peek with aerial campus views!

Pierce College Fort Steilacoom - Located on a beautiful 140-acre site adjacent to a 340- acre community, recreational park, and Waughop Lake.

Pierce College Puyallup – Located on a luscious site with 125-acres of wooded land with beautiful hideaways.

Pierce College at JBLM – Located at the Joint Base Lewis-McChord military sites, serving many of our military and active duty families that are serving our country.


Institutional and Program Core:
  • Actively support, engage in, and work to advance Pierce College's goals for equity and inclusion in order to provide access and support for our diverse community of learners. Contribute to an engaged and supportive team with shared accountability for the equitable success of students and the programs.
  • Other duties as assigned to support the mission, goals, and objectives of the college.
Program Support:
  • Assist in the development, implementation, and administration of an equitable system for supporting prospective/new and current Fire Service Leadership and Management and Emergency Medical Technician students.
  • Demonstrate cultural humility and vulnerability in interactions (emails/post, phone, and in- person) with students and their families, as well as, employees and the community in order to advance an inclusive environment.
  • Serve as the business pathways student admission navigator, connecting student to their advisor and college resources for holistic student supports in a manner that is culturally responsive, particularly for marginalized students.
  • Actively identify barriers associated with placing students for work-based learning experiences; work collaboratively to identify and implement solutions.
  • Work with Joint Apprenticeship Training Committee and EMS students identifying challenges in their programs and direct information to the Program Chair and Program Manager for follow- up.
  • Manage an equitable BAS application review process; prepare and maintain student applications and database; facilitate correspondence with students regarding placement. Manage and develop the EMT course schedule, Washington State Department of Health course paperwork, course completion paperwork, and assist in certification testing.
Program Liaison:
  • Actively advocate for students in line with Pierce College’s commitment to equitable and antiracist supports and access to opportunity.
  • Regularly maintain the accuracy and currency of accreditation and student data tracking systems for the Fire Service Leadership and Management and Emergency Medical Technician programs.
  • Coordinate program-developed special projects that support equitable student access and progress.
  • Coordinate the Fire and Emergency Service Higher Education paperwork, relationship and changes in recognition requirements.
  • Coordinate the daily office operations; and in absence of the Program Chair, FSLM program activities.
  • Coordinate copying and printing requirements for the programs. Order supplies, equipment, printing, and arrange for facility and equipment maintenance and repair contracts and services. Monitor program budgets. Distribute and categorize mail.
  • Conduct or respond to surveys and studies; as needed compose narrative portions of program communications.
  • In collaboration with Equity, Diversity, Inclusions – College Access, Retention and Engagement Services (EDI CARES), seek opportunities to increase recruitment and equitable support of students from marginalized communities.
  • Assist in the planning and implementation of EMT/FSLM BAS orientation meetings and information recruitment sessions.
  • Provide administrative support in building and maintaining relationships with community partners.
QUALIFICATIONS: Required Education:
  • Bachelor's Degree.
Required Experience:
  • Experience working with and supporting a diverse student population.
Special Requirements:
  • Cleared portable background check through DEL Proficiency in MS Office (excel, word, etc.)
  • Ability to travel between campuses, to local businesses, and to conferences
Required Knowledge, Skills and Abilities:
  • Understands the differences in and responds appropriately to others in the workplace. Demonstrates trust in, sensitivity to, and mutual respect of others.
  • Build and maintain the trust of others through communication, problem solving, and conflict management.
  • Adhere to a high standard of integrity and exhibit fairness toward others.
  • Notice, interpret, and anticipate others’ concerns and feelings, and communicate this awareness empathetically to others in order to respond to a variety of people in a way that shows respect.
  • Independently analyze complex problems and judge best solution or action to resolve or respond to difficult situations.
  • Use listening and verbal, written and non-verbal communications to respectfully interact with other individuals as well as internal stakeholders and external organizations.
  • As an active member of a team, works cooperatively with others, participates and fosters teamwork, and influences others within a team.
  • Take responsibility for own performance by setting clear goals and balancing critical job requirements through the proper use of task management, results orientation, stress management and problem solving skills.
  • Demonstrates concern that one is, and is perceived to be, responsible, reliable, and trustworthy.
  • Takes responsibility for own mistakes; does not blame others. Is honest and forthright with people.
  • Conveys a command of the relevant facts and information. Does what he/she commits to doing.
  • Carries his/her fair share of the workload. Respects the confidentiality of information or concerns shared by others when necessary, state when confidentiality cannot be promised. Effectively and appropriately deals with/adapts to change. Sees the merits of others’ perspectives.
  • Willingness to modify one’s preferred way of doing things.
  • Demonstrates willingness to modify a strongly help position in the face of contrary evidence. Demonstrates openness to new organizational structures, procedures, policies, and technology.
  • Takes initiative to upgrade knowledge and skills. Participates in opportunities to expand learning and growth of the criminal justice and homeland security emergency management fields and education programs.
Application Requirements:

To be considered for this position, applicants must:

  • Meet the required qualifications as outlined in this announcement. Complete the online application profile at
  • Apply for the specific job opening.
  • Upload (attach) a cover letter that addresses how you meet the required qualifications as outlined in this announcement. At Pierce College, we value culturally competent and compassionate individuals who bridge diverse backgrounds and perspectives in support of academic equity and excellence. In your cover letter, please address how you will support the mission of Pierce College to create quality educational opportunities for a diverse community of learners to thrive in an evolving world. Please include in your response how your previous education and/or professional experience contribute to your effectiveness in promoting a climate of student success for a diverse community of learners. (Cover Letter)
  • Upload (attach) detailed résumé of all educational and professional experience. (Résumé)
  • Transcripts are not required in order to apply for this position; however, if you are selected for an interview, you will be asked to bring copies of unofficial transcripts showing completion of the required level of education. Please upload current copies of your transcripts, if available. Unofficial copies of all college and university transcripts must include degree received and conferral date. International transcripts must include a foreign transcript evaluation. For a list of approved credential evaluation services visit: acceptable for application process; official transcripts required upon hire). (Transcripts)
  • Upload (attach) a list of at least two professional references with names, addresses, telephone numbers, and e-mail addresses. Letters of recommendation will not be accepted. (References)
  • Provide a response to the following question (Supplemental Question) (In 500 Words or less): Briefly describe how you have worked in your previous or current positions to advance equity, diversity, and inclusion in your organizations and how you would do that in this position.
Special note:

To ensure consideration, application materials should be received no later than 5:00p.m. on the closing date.

Terms of Employment:

This position is a full-time, classified, position with an official duty station located at the Pierce College Fort Steilacoom campus. Frequent travel to Pierce College campuses or other sites will occur.

Standard work hours are between 8:00 a.m. and 5:00 p.m. Monday through Friday with occasional evening and weekend hours required. This position may be subject to reassignment between campuses or sites.

Salary & Benefits:

Starting salary range for this position is between $3,294 - $3,792 per month. However, your paycheck is just part of the total compensation package. There is an outstanding benefits package which is worth an additional value equivalent to about 30% of your salary. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long-term disability insurance plans; vacation, sick and personal leave; reduced tuition; and retirement benefits are also provided. For more information, please visit our Benefits and Leave website at:

Physical Work Environment:

This position works indoors in an office environment which requires visual concentration on detail, dexterity and precision. This position experiences frequent interruptions with occasionally distraught people. During this time, core staff approved by their supervisors to come onto campus are covered by a safety plan that follows social distancing and Personal Protective Equipment (PPE) protocols. This includes minimizing close contact by limiting time on campus; conducting meetings virtually; and implementing other creative strategies to reduce the density of employees on campus to keep everyone safe.

Reasonable Accommodation:

Applicants with disabilities who require assistance with the application and employment process will be accommodated to the extent reasonably possible. Requests should be made to the District Human Resources Office by calling 253-964-7342. Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.

Screening & Interview Process:

Only those candidates who have complied with the application process and meet the required qualifications will be considered. Following the review of application materials, the most qualified candidates will be contacted for an interview. Check the email account you used for the application process for communication regarding the status of your application. Application materials submitted to Pierce College are the property of the College and will not be returned.

Please note: This is a competitive selection process. Your application materials will be reviewed and evaluated based on the minimum qualifications listed for the position. Applicants whose qualifications most closely correspond to the District's needs will be eligible for further consideration.

Notification of application status normally occurs 4 to 6 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes which may include written, oral and performance examinations, and final interviews.

Conditions of Employment:

An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire.

Pierce College has adopted a Drug Free Workplace policy. As a condition of employment, employees must agree to abide by the requirements established in that policy.

Equal Opportunity:

The Pierce College District is an equal opportunity employer. The Board of Trustees and Pierce College District are committed to providing equal opportunity and will not discriminate in terms and conditions of employment and personnel practices. Decisions are made without regard to race, color, national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran

or military status, or use of a trained guide dog or service animal.

For more information about this position or assistance regarding your application, contact Human Resources at:

Questions regarding equal employment opportunities or discrimination may be directed to the following:

Sean Cooke
Title IX Coordinator
9401 Farwest Drive SW
Lakewood, Washington 98498
(253) 840-8472

Holly Gorski
Vice President for Human Resources
(253) 964-6519

Paula Henson-Williams
District Affirmative Action Officer
(253) 864-3229


9401 Farwest Drive SW Lakewood, WA 98498





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