Job Listings

Student Support Coordinator III

The University of Arizona
Job Location:
Tucson, Arizona
Student Affairs and Services

Posting Number: req11745

Department: CAPLA Administration

Location: Main Campus

Address: Tucson, AZ USA

Position Highlights

The College of Architecture, Planning and Landscape Architecture's Graduate Student Services Coordinator serves as the frontline contact for graduate students for developmental academic advising to encourage engagement and to empower students to achieve their academic and career goals. The Coordinator builds formative relationships with students by providing clarification on academic requirements for specific programs as well as policies and procedures, seeking to maximize student retention and degree completion. The Coordinator is an important member of the FRAME Squad, a team in charge of CAPLA student experience, and initiates, implements, and monitors strategies and procedures that ensure the effectiveness and efficiency of CAPLA operations on behalf of graduate students.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Duties & Responsibilities

  • Informs prospective students, domestic and international, main campus and online, about admissions procedures and degree requirements and supports faculty on admissions evaluations.
  • Advises current students on plans of study and course selection, academic policies and procedures, and financial aid.
  • Evaluates transfer credit and exceptions to program requirements in consultation with faculty.
  • Monitors the academic progress of students and performs degree audits and degree posting.
  • Coordinates with the undergraduate launch advisor on students who wish to AMP into CAPLA graduate programs.
  • Works with CAPLA School Directors and faculty advisors on general issues that affect graduate students and to troubleshoot student problems.
  • Coordinates with School Directors and faculties, the CAPLA Business Office and Alumni Relations Offices, the Graduate College, and the Bursar's Office to support the awarding and administration of graduate financial aid, including graduate fellowships and other awards, CAPLA scholarships, graduate tuition scholarships, and graduate teaching and research assistantships.
  • Provides support and advice, as needed, during graduate curriculum development, including subplan coordination with the Graduate College and micro-campus degree plan development with institutions abroad.
  • Coordinates with the Graduate College on all graduate student-related policies and procedures.
  • Works with other CAPLA staff to maintain the Graduate Student Services Center.
  • Collects and maintains statistical data on enrollment, retention, and completion, as well as all required student records.
  • Contributes to the development of web, print, and other recruitment, advising, and informational materials.
  • Represents CAPLA graduate programs on university committees.
  • Additional
    duties may be assigned

Minimum Qualifications

  • Bachelor's degree and a minimum of 5 years of comparable experience at a college or university
  • Experience utilizing strong writing skills to
    produce timely and accurate communication with students, faculty, and fellow staff.

Preferred Qualifications

  • Master's degree
  • Over 5 years of comparable experience at a college or university
  • Experience with graduate education
  • Experience with SLATE, Trellis, D2L, and other university digital platforms

FLSA: Exempt

Full Time/Part Time: Full Time

Number of Hours Worked per Week: 40

Job FTE: 1.0

Work Calendar: Fiscal

Job Category: Student Services

Benefits Eligible: Yes - Full Benefits

Rate of Pay: $47,735 - $55,000

Compensation Type: salary at 1.0 full-time equivalency (FTE)



Career Stream and Level


Job Family

Student Support

Job Function

Student Services

Type of criminal background check required: Name-based criminal background check (non-security sensitive)

Number of Vacancies: 1

Contact Information for Candidates

Carmen Robles,

Open Until Filled: Yes

Documents Needed to Apply: Resume and Cover Letter

Diversity Statement

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

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