Undergraduate Student Services
The Undergraduate Student Services Coordinator in the Department of Sociology supports Undergraduate Student Services for Sociology on the Blacksburg campus. This administrative position works closely and collaboratively with the Director of Undergraduate Studies (DUGS), Academic Advisors, the Department Head's Office, and student ambassadors to provide innovative, specialized support that is grounded in the principles of excellent student support, customer service, and collegiality.
The Undergraduate Student Services Coordinator will serve as the main point of contact for administrative support for undergraduate student services for faculty, advisers, and students, including course scheduling and timetable maintenance, forms processing, force add requests, change of grades, checksheets, tracking enrollment data, event planning and implementation, student outreach and recruitment, student organization matters, graduation clearance, classroom reservations, and maintaining the community space for undergraduate students.
Additionally, the Undergraduate Student Services Coordinator will also perform reception duties in the Undergraduate Student Services Center and in the Main Office for Sociology, which includes greeting visitors, answering phones and checking voicemail, delivering mail to faculty and staff, handling the firstname.lastname@example.org email account, and assisting with general tidying of the UG Student Services Center and, on occasion, the Main Office.
Although this position is primarily faculty and staff-facing, the Undergraduate Student Services Coordinator deals directly with students for administrative processes, such as form completion and graduation clearance, and to assist student organization leaders. Occasional evening and weekend work required.
Proficiency using various types of software, including word processing, spreadsheets, presentation, desktop publishing, calendaring, and email; managing information on shared servers; and using the internet for research/information gathering
Experience supporting the internal day-to-day operations of a professional office environment using sound judgment, initiative, and discretion
Exceptional organizational, analytical, interpersonal, and communication skills
Demonstrated ability to prioritize multiple tasks and follow through to completion with strict attention to detail and professionalism.
Ability to work successfully with diverse people on complex projects
Ability to communicate effectively and confidentially.
Ability to plan, implement, and coordinate events
Ability to work independently with minimal supervision yet function collaboratively as a member of a dynamic team
Prior administrative experience working in a higher education environment
Working knowledge of various VT university policies and procedures related to academic programs and student support services
Knowledge and familiarity with applications (Banner, Navigate, PageUp, Canva, Microsoft Office, Google Suite etc.), policies, and procedures
Background in Sociology and/or Criminology is desirable
Bachelor's degree and/or the equivalent level of training and experience
September 30th, 2022
The successful candidate will be required to have a criminal conviction check.
About Virginia Tech
Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.
Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.
If you are an individual with a disability and desire an accommodation, please contact Mae Early-Wilmer at email@example.com during regular business hours at least 10 business days prior to the event.