Secretary-Residence Life-Student Life
The Department of Residence Life within the Division of Student Life at West Virginia University is seeking applications for Secretary.
About the Opportunity
Serve as the primary, in-person contact and information resource for students, staff, conference guests, and the university community for assigned residence halls or neighborhoods. Maintain contact with residence life, conference, facilities, and institutional staff regarding the conference, student, and facility issues. Support occupancy management efforts and the day-to-day management of desk operations, including roster updates, room changes, and student check-in/check-outs.
We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:
- 37.5-hour work week
- 13 paid holidays (staff holiday calendar)
- 15 annual leave (vacation) days per year or more based on years of service (employee leave)
- 18 sick days per year
- (For when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
- WVU offers a range ofhealth insurance and other benefits
- 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking formore retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's.
- Wellness programs
Pay Grade: 8
Working hours: 8:00 am - 4:00 pm
What you'll do:
- Serve as primary in-person contact and information resource for student and university community for assigned residence hall or neighborhood. Maintain contact with residence hall, central office, facilities and institutional staff on student and facility issues, in compliance with professional standards and Family Education Rights and Privacy Act.
- Support University Housing occupancy management efforts through opening and closing of residence halls, and day to day management of hall rosters and assignments, room changes and student checkin/check outs.
- Proficiently utilize computer and technology for various software including Onity, CBord, Banner, StarRez, and Advocate.
- Manage access through key control; accurately audit all key control logs/files; report all key concerns to facilities and complete billing procedures for key loss and replacement (keys are physical keys or temporary access cards).
- Direct student resident concerns to appropriate Departmental and University staff.
- Prepare and run reports, prepare data for building and departmental reports.
- Support facilities assessment of public, reservable and residential space; submit work orders and communicate directly with facilities and central staff on issues; follow up on residential concerns in support of resident occupancy.
SUMMER OPERATIONAL SUPPORT:
- During summer sessions, work directly in support of Summer Conferences or projects from Central office and/or Residence Life. Summer operational support may include check in/check out of conferences, daily desk management, Summer Orientation programs, and/or facilitated projects in support of operations and programs. Summer operational support can include support in different buildings or separate assigned workspaces.
- Performs a variety of clerical tasks for central staff, Residence Life Specialists (and other Departmental staff as deemed appropriate) e.g., filing, copying, typing, word processing, inventory, supply orders, scheduling appointments with students.
- Supervise and train student workers assigned to main desk in support of Desk Manager duties.
- Maintain inventory of all desk supplies, first aid, and recreation equipment; Order replacement/repairs as necessary through Central Office.
- Participate in on-going staff training and development as deemed necessary by supervisor.
- Facilitate intake of student packages and mail; insure securing of packages and student notification of mail and packages.
- High School Diploma, GED, or equivalent required.
- Clerical/Computer training beyond high school preferred.
- Must know English grammar, spelling, punctuation, and simple mathematical functions.
- Clerical and general computer experience. Experience working with the public preferred. 1-2 years.
- Basic office skills, e.g., filing, typing, telephone skills, computer skills (IBM and/or compatible) with proficiency in Microsoft Office preferred.
- Must be familiar with all University and Departmental policies/procedures.
- Must deal well with the public.
- Communication and problem-solving skills required.
- Some light lifting of mail packages- Daily.
At West Virginia University, we leverage our talents and resources to create a better future for our state and the world. As West Virginia's land-grant university, WVU has three campuses that touch each corner of the state. The WVU System includes 518 buildings on 15,880 acres, Extension Service offices in all 55 counties, ten experimental farms and four forests.
From the groundbreaking R1 research of our flagship campus in Morgantown to the career-oriented programs of WVU Potomac State in Keyser to the technology-intensive programs at WVU Tech in Beckley - the contributions of WVU employees directly impact the 1.8 million people of West Virginia every day, no matter their role or position.
Service, curiosity, respect, accountability, and appreciation are the core values that unite Mountaineers, inspiring one another to work tirelessly and support others as they seek to reach new heights. After all, when you're a Mountaineer, impossible is just another mountain to climb.
Creating an inclusive, engaged, and dynamic learning environment is core to WVU's academic mission. We welcome candidates who can contribute a range of ideas, approaches, and experiences.
West Virginia University is proud to be an Equal Opportunity employer and is the recipient of an NSF ADVANCE award for gender equity. The University values diversity among its faculty, staff, and students, and invites applications from all qualified applicants regardless of race, ethnicity, color, religion, gender identity, sexual orientation, age, nationality, genetics, disability, or Veteran status.
Job Posting: Sep 14, 2022
Posting Classification: Classified
Exemption Status: Non-Exempt
Benefits Eligible: Yes