Job Listings

Patient Transfer Coordinator (Poison Control Center) (Multiple Positions)

The University of Arizona
Job Location:
Phoenix, Arizona
Health and Medical Services

Posting Number: req11661

Department: Poison Control Center

Location: Greater Phoenix Area

Address: Phoenix, AZ USA

Position Highlights

The Arizona Poison and Drug Information Center seeks multiple qualified Patient Transfer Coordinators. This position is responsible for coordinating patient transfer logistics for all transfer requests coordinated through the Arizona Centralized Transfer Line. Provides ongoing support to internal and external protocols. Serves as a liaison between both internal and external customers. Serves as a liaison between referring and receiving transfer centers. Manages data as related to operations. Candidates must have medical terminology, excellent verbal and written communication skills, and critical thinking skills. Must be able to work under tight time constraints and meet dealings while working on a variety of projects/demands.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Duties & Responsibilities

  • Interpret and execute transfer requests to determine equipment and services required for a safe and smooth patient transfer. Organize and deliver all clinical services as directed by clinical representatives of the Arizona Centralized Transfer Line. Determines if best to use external or internal resources based on factors which include but are not limited to urgency, system saturation, recent activity, and clinical expertise. Acts as an integral member of the centralized transfer line for patient transfers throughout the continuum.
  • Compile and prepare documentation related to appropriate sequence of events so as to provide quality transfers efficiently. Coordinates with internal personnel and external agencies to address continual demand for patient transfer and maintains a list of anticipated needs and projected resources in a complex environment. Receives, verifies, and provides ongoing follow-up requests and referrals/orders.
  • Enter, maintains, and archives data in computer files for organizations as required using multiple software platforms. Builds referrals using information in patient medical record to provide minimum data necessary to coordinate patient services.
  • Identifies, resolves and communicates real and potential problems and information to appropriate leadership members. Prioritizes safe utilization of resources.
  • Creates and distributes individualized ad-hoc reports upon request. May supervise or train staff depending on work assignment. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of the stat of Arizona with an excellent service experience by consistently demonstrating our core and leader behaviors.

Minimum Qualifications

  • High school diploma or equivalent, or equivalent learning attained through experience required
  • Minimum of three (3) years of relevant experience required.

Preferred Qualifications

* EMT or RN license or medical school student

* Experience in healthcare office, emergency operations, first responder, or hospital operations

FLSA: Non-Exempt

Full Time/Part Time: Full Time

Number of Hours Worked per Week: 40

Job FTE: 1.0

Work Calendar: Fiscal

Job Category: Health Care and Wellness

Benefits Eligible: Yes - Full Benefits

Rate of Pay: DOE

Compensation Type: hourly rate



Career Stream and Level


Job Family

Health Admin

Job Function

Health Care & Wellness

Type of criminal background check required: Name-based criminal background check (non-security sensitive)

Number of Vacancies: 10

Contact Information for Candidates

Steven Dudley |

Open Until Filled: Yes

Documents Needed to Apply: Resume

Diversity Statement

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

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