Job Listings

IT Support Center Specialist

Company:
Virginia Tech
Job Location:
Blacksburg, Virginia
Category:
IT Support and Training

Job Description

The Virginia Maryland College of Veterinary Medicine is seeking an IT Support Center Specialist. This position is responsible for a wide range of activities to include working on multiple, complex projects independently to functioning at a high level of technical variation and difficulty. Provides technical advice to other technicians, staff and faculty. Provides support on major implementations, ensuring services are not compromised and provides technical assistance on integration of various related systems. Provides high quality, prompt, and responsive user support services as well as providing hardware and software technical support as needed. Serves as a consultant to faculty on IT issues for research contracts. Provides classroom and conference room audiovisual support as necessary.

Required Qualifications

Must have demonstrated knowledge and understanding of PC hardware and software support; experience performing computer repairs such as drive and memory installation; ability to assist with internal training; excellent communication skills and ability to establish effective working relationships with others; must be able to work independently as well as part of a team and to problemsolve and interact with faculty, staff and students; must be able to make decisions within the scope of responsibility. Must be able to safely move and handle up to 50 lbs.

Preferred Qualifications

Experience with video teleconferencing and audiovisual equipment; working knowledge of networking, server operations, MS Windows and Macintosh operating systems; demonstrated knowledge of university policies, procedures, and systems; experience with the support of comprehensive, complex hospital management software; experience with ZOOM video teleconference and audiovisual equipment.

Pay Band

3; Wage

Appointment Type

Restricted

Salary Information

Wage; Starting at $15.00/hour - to commensurate with experience

Review Date

August 22, 2022

Additional Information

The successful candidate will be required to have a criminal conviction check.

About Virginia Tech

Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually.

Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law.

If you are an individual with a disability and desire an accommodation, please contact Gary Lowery at glowery@vt.eduduring regular business hours at least 10 business days prior to the event.

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