Job Listings

Associate Director, Case Management-STA

Kennesaw State University
Job Location:
Kennesaw, Georgia
Health and Medical Services
Associate Director, Case Management-STA

Job ID: 247068
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us
Find your wings at KSU!

Are you ready to join a higher education community leading in innovative teaching and learning?

Kennesaw State University is one of the 50 largest public institutions in the country and one of the largest in the state of Georgia offering more than 150 undergraduate, graduate, and doctoral degrees to its nearly 43,000 students. Our university's vibrant campus culture, diverse population, strong global ties, entrepreneurial spirit, and Division I athletics draw students from throughout the region and from 92 countries across the globe.

We are growing and searching for talented people to join our mission!

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary
Senior administrator over clinical case management services across campuses (Kennesaw, Marietta, virtual) Develops and implements a strategic vision for the center's case management services, supervises case management staff and trainees, and provides direct clinical services for students. Participants on leadership team and assists in gathering, interpreting, and analyzing data for continuous improvement.

1. Develops and implements a strategic vision for the center's case management services, with guidance/ supervision by Leadership, in support of the overall counseling center mission and goals, including: Identify and clarify goals of case management services, develop, update, and maintain case management policy and procedure manual

2. Collaborates with Leadership Team on role of case management in the center's overall service delivery and administrative organization of case file management system

3. Provides leadership and communication to the counseling center staff regarding the range of case management services and on and off-campus resources

4. Presents annual report of case management services, discussing utilization, effectiveness, and value of services

5. Coordinates Master of Social Work and Clinical Rehabilitation Counseling Training Program in partnership with Associate Director of Training. Supervises Clinical Case Management Staff and Trainees, including direct supervision, delegation of tasks, and performance review

6. Provides oversight of on- and off-campus referrals and systems of care: management of off-campus referral network and online referral database, facilitation and coordination of multidepartmental treatment teams and campus-based systems of care for special populations

7. Supports the involuntary hospitalization process and development of holistic intervention plans for students returning to campus post-psychiatric hospitalization

8. Facilitation of off-campus referrals and building partnerships with on-campus departments and off-campus providers to support coordination of care

9. Collaborates with Psychiatry to facilitate medication audits, coordinate appropriate medication disposal, and assist students in obtaining patient assistance

10. Provides outreach and consultation to campus community

11. Provides direct clinical services to KSU students, including treatment planning, coordination of care, and crisis intervention/on-call coverage

12. Processes incoming and outgoing medical records requests

Required Qualifications
Educational Requirements
Master's degree from an accredited institution of higher education in clinical/counseling psychology, counseling, social work, or marriage and family therapy

Other Required Qualifications
Independent licensure (e.g., LCSW, LPC, LMFT, Psychologist), or the ability to become independently licensed in the state of Georgia within 12 months of hire
Current, valid, and unrestricted Georgia drivers' license

Required Experience
Five (5) years of related experience providing case management and direct clinical services in outpatient mental health setting. May include internship(s)

Knowledge, Skills, & Abilities
Able to handle multiple tasks or projects at one time meeting assigned deadlines

Knowledge and experience with mental health issues in higher education
Familiarity with short-term models of treatment
Knowledge and experience with Program Development and Implementation
Successful collaboration with treatment team and external constituents
Experience providing administrative and clinical supervision
Experience with electronic health record. Specialized skills include a focus on coordinating and providing direct client services, ability to engage in data-informed decision-making, knowledge of current trends in collegiate mental health services, ability to develop, implement, and evaluate models of client services
Knowledge and experience with computer-based productivity systems (Word, Outlook, Excel, Access, PowerPoint)
Knowledge of professional, national, and state ethical guidelines

Individual, group, and couples counseling and psychotherapeutic skills with college student population presenting with concerns across the continuum of mental health
Successful collaboration with treatment team and external constituents
Skills in management of personnel and other office resources
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

Equal Employment Opportunity
Kennesaw State University is an Equal Employment Opportunity/Affirmative Action Employer. It is the policy of Kennesaw State University to recruit, hire, train, promote and educate persons without regard to age, color, disability, ethnicity, gender, national origin race religion, sexual orientation, or status as a protected Veteran. Kennesaw State University is a participant in the Employment Eligibility Verification Program (E-Verify) effective October 15, 2007. Participant ID: 61415

Other Information
This is a supervisory position.
This position does not have any financial responsibilities.
Yes, this position will be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time

Background Check
  • Position of Trust + Education & DMV
Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

To apply, visit

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