Job Listings

Administrative Assistant

The University of Arizona
Job Location:
Tucson, Arizona
Administrative Assistants

Posting Number: req11182

Department: Speech Language & Hearing Sci

Location: Main Campus

Address: Tucson, AZ USA

Position Highlights

This position supports the business operations of Speech, Language, and Hearing Sciences. The position is primarily responsible for: Assisting the Medical Billing Manager with the coordination of insurance benefits; Referral management; Maintaining the electronic medical records system; Checking in clients; Collecting and recording cash receipts; and interacting with faculty clinicians, students, patients, and their families, etc. in our dynamic and fast-paced training clinic.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Duties & Responsibilities

  • Answer Clinic Phones (3 Incoming Lines) - includes scheduling new and existing audiology patients and speaking with new Speech clients from referrals regarding needs, scheduling, paperwork, etc.
  • Checking In/Out patients - Duties includes scan paperwork, note, covid screen, permit, copy, status on schedule. Appointment prep follow up and surfing through schedule for missing items - referrals, paperwork, insurance, hearing aids, etc. Processing payments for in person and telehealth sessions. Assisting walk ins with questions and/or hearing aid drop offs.
  • Updating spreadsheets, sending patient paperwork - To Be Scheduled Speech, self-pay tracking, managing electronic paperwork system, and PCP referral fax list.
  • End of day closeout - credit card, cash, and check payments are verified in the patients' accounts.
  • Email communications with admin action required.
  • Other duties as assigned.

Minimum Qualifications

  • High school diploma and minimum 5 years relevant (i.e. clinical) work experience required.

Preferred Qualifications

  • Experience with HIPPA regulations.
  • Bilingual (English/Spanish).

FLSA: Non-Exempt

Full Time/Part Time: Full Time

Number of Hours Worked per Week: 40

Job FTE: 1.0

Work Calendar: Fiscal

Job Category: Organizational Administration

Benefits Eligible: Yes - Full Benefits

Rate of Pay: DOE

Compensation Type: hourly rate



Career Stream and Level


Job Family

Administrative Support

Job Function

Organizational Administration

Type of criminal background check required: Name-based criminal background check (non-security sensitive)

Number of Vacancies: 1

Contact Information for Candidates

Feday Barakat

Open Until Filled: Yes

Documents Needed to Apply: Resume and Cover Letter

Diversity Statement

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

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