Job Listings

Business Analyst

Company:
University of Chicago
Job Location:
Chicago, Illinois
Category:
Programmer/Analyst

GENERAL SUMMARY:

Gathers and analyzes business and technology requirements. Evaluates and tests systems to verify that they function according to specifications and standards.



PRINCIPCAL DUTIES AND RESPONSIBILITIES:
  • Consults with business customers to gather information about system needs, objectives, functions, features, and input and output requirements.
  • Elicits requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
  • Analyzes, defines, and documents requirements for data, workflow, logical processes, hardware and operating system environment, interfaces with other systems, internal and external checks and controls, and outputs.
  • Critically evaluates information gathered from multiple sources, reconciles conflicts, decomposes high-level information into details, abstracts up from low-level information to a general understanding, and distinguishes user requests from the underlying true needs.
  • Designs screen layouts, graphical user interfaces, reports, and interfaces with other systems.
  • Applies business process reengineering techniques to redesign and improve business processes.
  • Must be able to understand and communicate effectively with all levels of both business and technical team members.
  • Creates test plans, test cases and test data.
  • Tests software and services to compare to requirements and documentation.
  • Identifies, analyzes, and documents defects, questionable functions, errors, and inconsistencies in software program functions, outputs, online screens, and content.
  • Performs simple SQL queries against databases to validate test results.
  • Creates and executes automated test scripts using testing software applications.
  • Coordinates testing by testers, consultants, business users and third parties. Creates test transactions and runs tests to find errors and confirm systems meet specifications. 
  • Supports Booth faculty, staff and students on the use of technology tools and applications.
  • Provides technical assistance by responding to inquiries from others regarding errors, problems, or questions about tools and applications.
  • Develops training materials and/or video content and provides training on the use of technology tools and applications.
  • Utilizes thorough understanding of business systems and industry requirements to translate business and user needs into system requirement specifications.
  • Communicates and presents on system enhancements and/or alternatives to colleagues in IT management.
  • Performs other related work as needed.

KNOWLEDGE, SKILLS AND EXPERIENCE:

  • Master’s degree.
  • At least five years of related business analyst and testing experience.
  • Experience with Agile software development lifecycle.
  • Automated software testing tools.
  • Writing basic SQL queries.
  • Basic understanding of the project management and software development lifecycles.
  • Maintain confidentiality and follow IT and other University policies regarding data security and protection.
  • Communicate technical ideas and concepts to non-technical audiences.
  • Analytical thinking.
  • Information gathering.
  • Verbal and written communications.
  • Leadership.
  • Detail oriented and problem solving skills.
  • Results orientation.
  • Influencing ability.
  • Take initiative.
  • Collaborative approach.
  • This position is currently expected to work a minimum two days per week in the office.
  • Once hired, candidate must be located in the Chicagoland area.
  • Resume/CV (required)
  • Cover Letter (required)
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