Evening Access Services Assistant
Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,445 full-time undergraduates and 5,125 graduate and professional students. Ranked 35 among national universities, Boston College has 878 full-time and 1,201 FTE faculty, 2,750 non-faculty employees, an operating budget of $1.2 billion, and an endowment in excess of $2.8 billion.Job Description
Under the direction of the Evening Circulation Supervisor, theEvening Access Services Assistant position has two primary duties: Assisting in Interlibrary Loan, and staffing library Circulation Desks during evenings, nights and weekends. The Assistant is one of the two staff members who combine to provide coverage in the O'Neill Library from Sunday through Thursday, between the hours of 10pm and 7am. The Access Services Assistant is responsible for processing Interlibrary Loan transactions with a focus on Borrowing and Document delivery, which requires that the incumbent is able to adequately use the library catalog, the library's integrated library system, the interlibrary loan platform, scanners, and other library-related systems and productivity software. The Assistant is also responsible for performing all types of circulation-related transactions including checking out library materials, processing returned items, placing holds, and renewing items. The Assistant is required to interpret and convey library policies and procedures, which ensures that users receive consistent and reliable information.
Being one of the two staff members who provide library services at night, the Assistant plays an integral role in shaping a positive relationship between the library and its patrons. When problems arise concerning facilities, patron safety or user behavior, the Assistant serves as the point person with campus police and auxiliary services. The Assistant also trains, supervises and monitors the work of student employees during these hours.
HOURS: Sunday-Thursday, 10:00pm- 6:00 am or 11:00 pm-7:00 pm - schedule
Hours vary during holidays, fall and spring finals and summer session when the Library is not open overnight. All members of the Access Services Department may be expected to work at least two weekends per semester and may be expected to provide coverage at other Boston College Libraries.
Boston College Libraries operate in accordance with our Equity, Diversity, and Inclusion values statement (library.bc.edu/edi), which is central to our mission. We acknowledge historical, structural, and systemic injustices and are actively working to build a culture that recognizes, values, and empowers all people and provides space for discourse and growth. We expect applicants for this position to demonstrate a commitment to sustaining a respectful, accountable, and intentionally inclusive culture.
Full-Time Equivalent Hiring Range: $36,500 to $45,600; salary commensurate with relevant experience.
*One to two years of related library experience
*Service orientation essential
*Ability to manage multiple tasks at one time
*Excellent communication skills
*Understanding of the library's mission and goals essential
*Ability to work collaboratively in a team based environment important
*Ability to communicate with faculty, students and staff
*Ability to read a MARC record
Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:
- Tuition remission for Employees
- Tuition remission for Spouses and Children who meet eligibility requirements
- Generous Medical, Dental, and Vision Insurance
- Low-Cost Life Insurance
- Eligibility for both University-Funded 401k and Employer-Sponsored403bRetirement Plans
- Paid Holidays Annually
- Generous Sickand Vacation Pay
- Additional benefits can be found onhttps://www.bc.edu/employeehandbook
Boston College conducts pre-employment background checks as part of the hiring process and requires all employees to be fully vaccinated for COVID-19. Boston College is an affirmative action, equal opportunity employer. In concert with our Jesuit, Catholic mission, Boston College is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications for women, minorities, individuals with disabilities, and covered veterans.To learn more about how BC supports diversity and inclusion throughout the university please visit the Office for Institutional Diversity at https://www.bc.edu/offices/diversity.
Boston College's Notice of Nondiscrimination can be viewed athttps://www.bc.edu/nondiscrimination.