Job Listings

Assistant Director, General Merchandise

The University of Arizona
Job Location:
Tucson, Arizona

Posting Number: req11051

Department: The UofA BookStores

Location: Main Campus

Address: 1209 E. University Blvd, Tucson, AZ 85721 USA

Position Highlights

The University of Arizona BookStores is seeking applicants for an Assistant Director, General Merchandise (Administrative Operations Manager III) to provide leadership and sales analysis for the General Merchandise division of the UArizona BookStores.

As part of the executive leadership team, this position will monitor store category sales, identify trends, and monitor the timing and scope of seasonal changes. They will provide guidance about selling patterns, the timing of future purchases, and purchasing philosophies for the general merchandise buyers. They will ensure that the BookStore's marketing and advertising promotions are supportive of the organizational goals and strategic plan.

The Assistant Director, General Merchandise will maintain efficient and productive operations and innovative budgeting while concurrently working to consistently improve BookStores revenues.

This position will work primarily on-site and there may be opportunities for some remote work. There will be a rotating shift with the other staff members to cover all hours of operations for the BookStores.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocation services, please click here.

Duties & Responsibilities

  • Analyze retail sales for assigned categories, comparing the results against college industry related trends, and taking the necessary measures to ensure store is meeting or exceeding industry performance standards
  • Responsible for supervision, leadership, and the financial performance of all non-book related product categories, which generates approximately $20-25 million in sales
  • Responsible for financial growth of the General Merchandise Department
  • Oversee and ensure that the proper merchandise selection and assortments are always made available, consistent within targeted and approved open-to-buy budgets
  • Establish sales goals and budget plans to maximize sales
  • Develop and review budgets, goals, and departmental performance with Executive Director
  • Develop and execute ads and promotions for catalog design, on-line sales, off-site events, and concessions with the Business Auxiliary Affairs Services Marketing team
  • Supervise and manage staff: duties include hiring, training, and evaluating team
  • Develop and schedule program work plans in accordance with specifications and funding limitations; oversees daily operations of each assigned department
  • Negotiate contracts and agreements for new business partners under the discretion of the Director and meeting UArizona policies. Advise the Director in opportunity assessment and risk mitigation
  • Know, promote, and follow the Buyers Code of Ethics set forth by the UArizona Department of Procurement & Contracting Services
  • Uphold, safeguard, and promote the UArizona BookStores core values and philosophy
  • Attend trade shows and buying conferences
  • Serve as the UArizona BookStores representative on campus and regional committees when applicable
  • Establish effective working relationships with vendors, business partners, customers, and staff
  • Build and maintain successful relationship with strategic partners on campus and in the community
  • Other duties as assigned

Knowledge, Skills, and Abilities:

  • Proficient skill level using Microsoft Office, NetSuite and data reporting
  • Skill in compiling and analyzing retail sales reports
  • Strong networking-skill in meaningful relationship building, management and growth
  • Knowledge of purchasing practices
  • Knowledge of sales planning
  • Knowledge of budgeting and accounting principles
  • Knowledge of organizational practices
  • Knowledge of and skill in computer point of sale inventory management systems
  • Knowledge of supervisory practices and principles as well as proper hiring regulations
  • Skill in budget preparation and forecasting
  • Skill in identification of customer needs and challenges
  • Skill in both oral and written communication
  • Skill in coordinating and prioritizing work and activities of self and others
  • Strong organizational skills and ability to manage complex teams
  • Ability to collaborate across teams

Minimum Qualifications

  • Bachelor's degree or equivalent advanced learning attained through professional level experience required
  • Minimum of 5 years of related work experience, including 2 years of managerial experience, or equivalent combination of education and work experience

Preferred Qualifications

  • Seven years related experience or education beyond a bachelor's degree.
  • FLSA: Exempt

    Full Time/Part Time: Full Time

    Number of Hours Worked per Week: 40

    Job FTE: 1.0

    Work Calendar: Fiscal

    Job Category: Organizational Administration

    Benefits Eligible: Yes - Full Benefits

    Rate of Pay: $59,005 - $80,542

    Compensation Type: salary at 1.0 full-time equivalency (FTE)



    Career Stream and Level


    Job Family

    Administrative Operations

    Job Function

    Organizational Administration

    Type of criminal background check required: Fingerprint criminal background check (security sensitive due to title or department)

    Number of Vacancies: 1

    Contact Information for Candidates

    Julie Norris

    HR Services Representative

    (520) 621-8850

    Open Until Filled: Yes

    Documents Needed to Apply: Resume and Cover Letter

    Diversity Statement

    At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

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