Job Listings

Internal Communications Representative

Western Governors University
Job Location:
Salt Lake City, Utah
Communications, Marketing, and Public Affairs

Job Type: Full time

Job Number: JR-011056

Location: Salt Lake City Office

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

Position Summary:

The Internal Communications Representative supports communication strategies and tactics aimed at engaging and informing WGU employee audiences, enabling them to support our students and our mission. The person in this position will build strong relationships and work closely with different teams and leaders across the university to develop audience-focused strategies and content. This person will put communication plans into action by creating compelling written and visual communications for multiple audiences and will use a variety of channels including email newsletters, the WGU employee intranet, and employee events. This person will work effectively with teammates and internal stakeholders to solve complex problems, will adapt quickly when needed, and will support projects outside of the core role to accomplish objectives that advance WGU's mission and vison.

Essential Functions and Responsibilities

  • Create content for newsletters, emails, presentations, monthly Town Hall meetings, and the employee intranet
  • Edit and proofread content for accuracy, appropriateness, and grammar while ensuring the content meets internal communications best practices and follows our style guides
  • Collaborate with individuals and teams to develop and integrate communication plans that support university initiatives
  • Develop strategies to foster and measure employee engagement
  • Development, implement, and maintain policies and procedures relating to internal communications
  • Support employee events planning and implementation
  • Manage projects that support internal communications
  • Support special initiatives, as needed

Required Education and Experience

  • Bachelor's Degree in Communications, English, Organizational Development, or related field of study
  • Minimum of three years of experience in communications

Required Skills

  • Superior writing skills
  • Project management
  • Content Management Systems (SharePoint, intranet pages/site layout)
  • Ability to take complex information and create audience-specific content that is understandable
  • Experience with graphic design and video production (Adobe Suite)

Competencies Required

Problem solving skills

  • Investigates appropriate resources and involves partners when appropriate
  • Is future oriented
  • Assesses what will help or hinder achieving goals
  • Focuses on what is important

Interpersonal skills

  • Collaborates with others in a considerate, respectful, and unbiased manner
  • Approaches conflict proactively
  • Solicits and shares feedback openly
  • Listens with empathy and maintains composure


  • Tackles obstacles appropriately
  • Is comfortable with ambiguity


  • Accountable to others; does what it takes to get the job done
  • Actions are consistent with words
  • Follows through on commitments
  • Exhibits exceptional integrity


  • Displays commitment to the organization and to personal growth
  • Is self-motivated and able to motivate and inspire others
  • Asserts self appropriately to champion ideas
  • Tells the truth in a direct and constructive manner


  • Self-directs with a strong tendency for action
  • Leads the way to improve performance or processes
  • Displays keen interest in students and organization

**Internal candidates must submit their application by 6/30/2022 to be considered**

As an equal opportunity employer, WGU recognizes that our strength lies in our people. We are committed to diversity.

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