Job Listings

Clinical Research Manager (Phoenix)

The University of Arizona
Job Location:
Phoenix, Arizona
Laboratory and Research

Posting Number: req10649

Department: All of Us Research Program

Location: UAHS - Phoenix

Address: Phoenix, AZ USA

Position Highlights

University of Arizona Health Sciences is seeking a Clinical Research Manager to support the All of Us Research Program, a federally funded joint effort at the University of Arizona and Banner Health. The All of Us Research Program is a national effort supported by the National Institutes of Health (NIH) that aims to build the largest and most diverse database of health information of its kind that researchers can use to study health and illness. The All of Us Research Program at the University of Arizona and Banner Health will contribute significantly to the development of this database by enrolling 100,000 or more participants in our region who volunteer their health data over many years.

The Clinical Research Manager will provide operational and supervisory support for this multi-site program to ensure successful implementation of and adherence to the clinical research protocol and national and local milestones regarding planning, administration, timeline management, scheduling of coordinators, enrollment, participant engagement, data collection, and reporting.

This position will be responsible for clinical research operations at assigned sites, including working closely with UA and Banner Health colleagues, as well as adherence to enrollment metrics and milestones, and supervision and training of clinical research
coordinator staff who are involved in enrollment, informed consent, study procedures, data collection and documentation, and interactions with the study team and clinical partners.

The Clinical Research Manager will demonstrate competence and leadership in clinical research skills, problem solving, priority setting and serve as a resource for others for all aspects of conducting a technologically focused, multi-center study. Intermittent off-campus visits may be required. This is an in-person position based in Phoenix, Arizona.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here:

Duties & Responsibilities

  • Supervise and provide support to clinical research staff conducting all aspects of a complex and multi-site clinical research program.
  • Oversee and follow through on questions and issues that arise during clinical research conduct.
  • Train staff in preparation and conduct of clinical trials and protocol specific operations. Coordinate with program leadership and PIs to ensure standardized workflows are implemented across all sites.
  • Communicate with participants and families in culturally sensitive manner.
  • Attend national and local weekly calls and meetings to ensure awareness and familiarity with program changes, regularly accessing and sharing information from these meetings with the team.
  • Oversee data entry and validation to ensure accuracy, quality and compliance of data collection process. Ensure quality of data submitted from study sites and assure timely submission of data.
  • Conduct pre-consent screening to determine eligibility; Collect and process specimens to meet study requirements, including saliva, urine and intravenous blood samples.
  • Communicate study-related issues and updates to investigators, sponsors, coordinating centers, study coordinators, clinical team, managers and other institutions in a timely fashion.
  • Develop and implement plans, schedules, and standard operating procedures under the guidance of program leadership for assigned sites to meet program goals.
  • Collaborate effectively with others to ensure proper progress in enrollment and other award milestones.
  • Implement successful plan to identify potential participants. Determine best method/s to identify potential participants for research protocol (advertisements, chart reviews, monitoring of clinic schedule, etc.) and prepare accordingly.
  • Track progress at regular intervals and report out to PI and study team. Proactively take initiative to ensure enrollment stays on track with the project timelines through assessment and evaluation of local strategies. Identify and monitor barriers to enrollment and retention and problem-solve or innovate to overcome them.
  • Provide oversight for the preparation, review, submission and maintenance of regulatory activities/submissions within our team to the national IRB, ensure accuracy and timeliness of distributing regulatory updates to all collaborative parties.
  • Facilitate in the hiring of new research staff within assigned sites; including screening applicants, scheduling interviews, and checking references.
  • Mentor managers to supervise others and build relationships at assigned sites.
  • Responsible for meeting assigned metrics across a geography.
  • Escalation point for personnel issues in assigned geography.
  • Other duties as assigned.

Minimum Qualifications

* Minimum of 3 years of relevant work experience
* Bachelor's degree or equivalent advanced learning attained through professional level experience
* Must be willing to work in a clinical setting
* Must have access to reliable transportation and possess a valid driver's license upon hire

Preferred Qualifications

Preferred Qualifications:
* Master's degree in a field appropriate to the area of assignment

* Current certification as a clinical research coordinator (CCRP, CRC, CRA) or other applicable clinical research certification

* Working knowledge of university policies and procedures related to research administration

* Fully trained in phlebotomy

* Bilingual (English/Spanish) language applicants preferred in order to support program milestone of reaching diverse communities for participation

* At least 2 years demonstrated experience leading, supervising or training

FLSA: Exempt

Full Time/Part Time: Full Time

Number of Hours Worked per Week: 40

Job FTE: 1.0

Work Calendar: Fiscal

Job Category: Research

Benefits Eligible: Yes - Full Benefits

Rate of Pay: $59,005 - $80,542, annually

Compensation Type: salary at 1.0 full-time equivalency (FTE)



Career Stream and Level


Job Family

Clinical Research

Job Function


Type of criminal background check required: Name-based criminal background check (non-security sensitive)

Number of Vacancies: 1

Contact Information for Candidates

Marla Coury

Open Until Filled: Yes

Documents Needed to Apply: Resume and Cover Letter

Diversity Statement

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

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