Job Listings

Director of Enrollment Operations and SLATE Administrator

Company:
Assumption University
Job Location:
Worcester, Massachusetts
Category:
Admissions and Enrollment

Company Description:

Assumption University is a comprehensive, Catholic liberal arts institution sponsored by the Augustinians of the Assumption. We awaken in students a sense of wonder, discovery, and purpose, forming graduates known for their intellectual seriousness, thoughtful citizenship, and devotion to the common good. Our curricular and co-curricular programs provide students with an education that shapes their souls, forms them intellectually, and prepares them for meaningful careers. We are a diverse community that welcomes different points of view and embraces all who share our mission. Enlivened by the Catholic affirmation of the harmony of faith and reason and by the pursuit of the truth in the company of friends, an Assumption education transforms the minds and hearts of students. An Equal Opportunity Employer. Assumption favors diversity, ecumenically welcomes all who share its goals, and strongly encourages applicants from underrepresented racial minorities to apply.

Assumption University is a private, Catholic university which offers its 2,500 undergraduate and graduate students a Catholic liberal education. The University is located in Worcester, Massachusetts, New England's second largest city that "combines the warmth of a small town with the convenience of a thriving city."

Job Description:

BASIC PURPOSE: In support of the Mission of the University, Assumption University invites applications for a full-time Director of Enrollment Operations and SLATE Administrator. A key member of the Enrollment Management division with a specific focus to achieve the University's enrollment management goals by providing SLATE data management, strategic, operational, and technical support to Admissions and Financial Aid. The primary functions include overseeing all current and proposed operational processes. This position will also provide strategic support to Enrollment goals and innovations to student services.

ACCOUNTABILITIES:

  • Supervises Enrollment Operations Team;
  • Responsible for a comprehensive knowledge of the SLATE CRM (structures, tables, forms, data integrity and security, flow of data across processes/units, including importing prospect names and building audiences for communication planning, maintain user profiles, etc.). This includes training and providing technical support for all processes, analyzing and solving technical issues, responding to ad hoc information requests, and developing and maintaining written procedures for all processes. Primary contact for program design in SQL;
  • Leads project management and planning. Develops reasonable timelines for completing new projects, evaluates; the effectiveness of the project to ensure outcomes were achieved, and helping create the annual strategic technology timeline for the affected department;
  • Manages administrative reporting on enrollment data (sources, applicants, admits, AP, enrolled, etc.), processing production, and other strategic reports;
  • Responsible for proper and timely installation of new patches/releases to relevant software, data integrity, and data integration;
  • Active member on Enrollment leadership team, Enrollment Management and Marketing Working Group, and primary liaison with IT, and other departments across the University to represent the computing and business needs of Enrollment. Leads and/or participates in cross-departmental projects with University-wide implications as appropriate, especially coordination with Financial Aid and Integrated Marketing;
  • Creates effective partnerships and works collaboratively with other offices, including Institutional Research, IT, Academic Affairs, Student Success, Athletics, etc.;
  • Works with outside vendors to customize their software to meet the needs of the department or to deliver critical data/processes;
  • Coordinates training of staff for efficient use of the SLATE report generation. Provides appropriate and timely training to admissions staff on SLATE as requested and needed, including the development and implementation of audit procedures for processes.

Requirements:

  • Must be willing to contribute actively to the mission of the University as well as show respect for the Catholic and Assumptionist identity of Assumption University.
  • Bachelor's degree, required; Master's degree preferred;
  • Seven to ten years of experience in managing an information technology system;
  • Experience managing full time staff with a demonstrated ability to provide independent leadership and direction in in a fast - paced office setting;
  • Ability to handle multiple priorities; communicate well in written and verbal form with staff he/she works with and supports; ability to train users on computer system processes; ability to constantly search for better and more efficient processes;
  • Excellent problem solving and investigative skills.
  • Ability to recognize potential for errors with processes/reports, and how to solve those errors;
  • Effective as a team player as well as complete quality work independently;
  • Flexible to meet critical needs and a willingness to learn; ? Ability to use one reporting tool to manipulate data;
  • Proficient with Microsoft Office Suite including Outlook, Word and Excel;
  • Vaccinated and Boostered for COVID-19, required

Additional Information:

PHYSICAL DEMANDS: The physical demands listed are typical of those an employee must meet to successfully perform the essential duties of this job. We may make reasonable accommodations to enable individuals with disabilities to perform those duties. While performing the duties of this job, the employee is regularly required to talk, see, hear, read, write, walk, sit, stand, stoop, kneel or bend; reach with hands and arms; use office equipment such as computer, telephone, calculator, and fax machine. The employee must occasionally lift and/or move up to 25 pounds.

MENTAL DEMANDS: The mental demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Examples of mental demands include reading (documents), detailed work, confidentiality, language, math, reasoning, oral communications, written communications, multiple concurrent tasks, interruptions, and performing calculations when necessary.

Application Instructions:

Please be sure to submit your cover letter addressing qualifications for this position along with your resume.

Thank you

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