Administer federal and non-federal loan programs in compliance with federal, state and institutional regulations, complete all matters of default management, complete returns of Title IV aid, assist with internal auditing and advise and counsel students and families of financial aid procedures and guidelines, specifically those related to the administration of federal and non-federal loans.
1. Organize the administration of all federal and non-federal loan programs.
2. Counsel all non-federal, private loan borrowers via the Self-Certification form in order to remain in compliance with federal mandates from the Department of Education.
3. Reconcile all federal and non-federal loan programs according to federal, state and institutional regulations.
4. Work with the University’s third-party vendor to monitor and maintain all matters of default management.
5. Work with the University’s third-party servicer of the Federal Perkins Loan Program to maintain all past Perkins Loan borrowers’ records and repayment statuses.
6. Process all forms of federal loan exiting in order to remain in compliance with federal mandates from the Department of Education.
7. Process all types of withdrawals, specifically withdrawals for non-attendance, non-payment, official and unofficial in compliance with federal regulations for the return of Title IV aid.
8. Assist in awarding and adjusting financial aid awards, specifically for all loan adjustments, including for purposes related to R2T4s.
9. Monitor student eligibility for federal and non-federal loans and other types of federal, state and institutional aid.
10. Assist the Director and Assistant Directors with in-house auditing.
11. Maintain and update the P&P Manual sections pertaining to the position’s duties.
12. Counsel students and parents on federal aid regulations and the financial aid process.
13. Must maintain current knowledge of federal, state and institutional Student Aid regulations by attending webinars, workshops and/or conferences to stay abreast of changes in governmental regulations.
14. Secondary administrator of federal and state grant and FWS programs.
Knowledge, Skills and Abilities
- Extensive computer skills, specifically Microsoft Word and Microsoft Excel;
- Auditing and balancing skills;
- Experience utilizing Banner Software, specifically in Student Financial Aid;
- Experience utilizing ARGOS;
- Knowledge of institutional policies and procedures;
- Knowledge of federal and state regulations, specifically regarding loan awarding, default management and exiting requirements;
- Exceptional customer service;
- Ability to effectively communicate both verbally and in writing;
- Exceptional organization skills;
- Ability to multi-task and self-manage tasks;
- Ability to lead and work in teams.
Bachelor’s degree required.