Job Listings

IT Support Computing Analyst II, Campus Recreation

Company:
The University of Arizona
Job Location:
Tucson, Arizona
Category:
IT Support and Training

Posting Number: req10640

Department: Campus Recreation

Location: Main Campus

Address: Tucson, AZ USA

Position Highlights

Reviews, tests, evaluates, builds, delivers, and maintains technology solutions that enhance efficiencies and operations. Provides expertise in technology strategy, policies, plans, deployment, and maintenance of the University of Arizona's Campus Recreation's applications, systems, and hardware infrastructure for security and ongoing end user services. Installs, configures, and maintains 3rd party systems software including operating systems, utility software and job control languages. Assists in management, trainings, data entry, reporting, and collaborate with UITS regarding systems operations.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Duties & Responsibilities

  • Provides support to end users for PC, applications, hardware, and network issues.
  • Recommend and implement system modifications to reduce user problems and increase efficiencies.
  • Installs, configures, updates, maintains, and documents systems software including but not limited to operating systems, utility software, job control languages, and related applications systems.
  • Researches and resolves systems related technical questions and problems from users, management, and other technical staff. Acts as liaison between users and vendor support personnel.
  • Participates in the planning, installation, and implementation of equipment interfaces and peripheral devices.
  • Monitors the security and integrity of systems and data. Reviews and acknowledges systems failures and participates in taking corrective action.
  • Participates in coordination of systems activities with other internal and external systems and as a team member on systems software projects.
  • Coordinates configuration/installation and general troubleshooting of hardware and software.
  • Develop and maintain seamless operations during online systems.
  • Create, update, and maintain hardware and software inventory items.
  • Management of Campus Recreation's Information Technology budget.
  • Create, develop, and deploy user profiles and end interfaces with potential restricted operations for each department area.
  • Keep up with current trends and best practices as it relates to information technology and security
  • Provide on-going training to staff to ensure software is used in most efficient manner.
  • Uphold University of Arizona policies and procedures, such as FERPA training, security awareness training, and sexual harassment training.
  • Promote diversity, inclusion, awareness, responsibility and collaboration
  • Other related duties and projects as required.

Minimum Qualifications

  • Bachelor's degree or equivalent advanced learning attained through professional level experience required.
  • Minimum of 3 years of relevant work experience is required.

Preferred Qualifications

  • Experience with University of Arizona's systems and BlueCat.
  • Arizona Driver's License or ability to obtain within the first 30 days of employment.

FLSA: Non-Exempt

Full Time/Part Time: Full Time

Number of Hours Worked per Week: 40

Job FTE: 1.0

Work Calendar: Fiscal

Job Category: Information Technology

Benefits Eligible: Yes - Full Benefits

Rate of Pay: $20.50-$21.63 (DOE)

Compensation Type: hourly rate

Grade

6

Career Stream and Level

PC2

Job Family

IT Support

Job Function

Information Technology

Type of criminal background check required: Fingerprint criminal background check (security sensitive due to title or department)

Number of Vacancies: 1

Contact Information for Candidates

Renee Lima, Associate Director, Facilities and Services

reneewood@email.arizona.edu

Open Until Filled: Yes

Documents Needed to Apply: Resume and Cover Letter

Diversity Statement

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

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