The Administrative Assistant provides administrative, technical and events support to the Center for Student Professional Development (CSPD) and the Office of Accessibility Services(OAS). The position reports to both the Director of the CSPD and the Assistant Dean for Student Development. The role may often support other offices within the Division of Campus Life and Inclusive Excellence, specifically testing services in OAS. This Administrative Assistant will frequently serve as the initial point of contact with constituents such as external employers, students, faculty and staff.Supervisory Responsibilities:
- Assists in recruitment, interviewing, hiring and training of new student workers
- Primary supervisor for student workers
- Manages student worker tasks and timesheet approvals
- Triages questions/requests for services from students, faculty, staff and external partners for both the Center for Student Professional Development and the Office of Accessibility Services.
- Serves as initial point of contact for all inbound CSPD inquiries from campus connections including but not limited to: alumni, current students, potential and established employee partners, faculty and staff
- Supports the Assistant Dean of Student Development as needed related to services for students with accommodations through the Office of Accessibility Services.
- Represents both departments at campus events as needed, including recruiting tables and admissions events
- Provides outreach and assistance for First Destination Survey, Student and Site Supervisor outreach for Experience360 activity applications, Experience360 program audit and outreach
- Supports for administration processes (meeting scheduling, financial paperwork, test proctoring)
- Oversees bookings, logistics and material compilation for Career Services events
- Maintains ExperienceLink including postings and assists with access for students and employers
- Monitors and maintains office supplies and building/facility issues and needs
- Other duties as assigned
- Excellent communication skills via various formats- written, verbal and occasional presentations
- Comfortable making phone calls, occasionally in high volume
- Proficiency with Microsoft systems and data entry/processing (ie mail merges, excel, outlook)
- Working knowledge of CSM software (i.e. Symplicity, Salesforce, Handshake, etc.) and Ellucian Colleague
- Keen attention to detail
- Ability to collaborate across functional areas and campus departments
- Strong sense of autonomy; able to problem solve, prioritize tasks and take initiative
- Comfortable asking questions
- Takes ownership, responsibility and pride in one's work and the work of the team/division
- Ability to utilize computer software systems to communicate with campus constituencies and host virtual meetings (i.e. Microsoft Teams, Zoom, etc.)
- Ability to work in a fast-paced office environment
- Focused on student and team success and ability to champion for Campus Life and Inclusive Excellence mission, programs and goals
- Minimum High School diploma, Associate's Degree preferred
- Minimum 3 years' administrative experience, preferably in a higher education setting
- Prolonged periods of sitting at a desk and working on a computer.
- Occasionally lifting 25 lbs. or less
Delaware Valley University is an equal opportunity employer and is committed to a diverse workforce.
Selected applicants will be responsible for providing the University with clearances, appropriate to the position, that have been completed within the last 5 years. These clearances could include but are not limited to: Pennsylvania Patch, FBI Fingerprints completed by IDENTGO, and the Child Abuse History clearance.