Job Listings

Job Coach/Case Manager

Boston College
Job Location:
Chestnut Hill, Massachusetts
Career Development and Services
Boston College Introduction

Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,445 full-time undergraduates and 5,125 graduate and professional students. Ranked 35 among national universities, Boston College has 878 full-time and 1,201 FTE faculty, 2,750 non-faculty employees, an operating budget of $1.2 billion, and an endowment in excess of $2.8 billion.

Job Description

Reporting to the Program Coordinator, the incumbent will be responsible for job training, coaching and supportive supervision for up to 24 adults with developmental and intellectual disabilities employed in various departments at Boston College.   Maintains case management responsibilities for program participants which requires serving as a liaison and advocate on their behalf to outside agencies, as well as departments within the University.  

Primary Duties and Responsibilities:
Assists clients with developmental disabilities in becoming equal participants in the competitive labor force, by helping them meet the expectation of their positions.
Support each participant in increasing his/her independence on the job site through use of task checklists, time -monitoring techniques, motivational plans, and other person-centered assistive technologies.
Building a positive rapport with clients and partnering department staff, facilitating positive supervisory relationships between employee and their managers.
 Facilitating additional natural supports in the workplace, providing disability education and person-centered guidance for optimal placement outcome.    
Review client records and follow program outlined in each client's Individual Support Plan (ISP).
Provide modeling, verbal guidance, and alternative ways for clients to in increase work quality, productivity, and improve interpersonal and sanitation challenges.  
Advocating for accommodation when necessary, and encouraging self-advocacy and the communication of ideas, concerns and future goals to both employers and external supports.
Communicate effectively with client by using the most effective method (i.e. assistive technology, sign language, visual aids, repetition, cueing, etc.).
Assist clients to follow employment policies, as they relate to both their employing department, and Program conditions of participation (ie. appropriate work conduct, absence requests etc.)
Document client observations, progress and staff intervention on a daily/weekly basis, compiling data monthly, and providing necessary time sensitive reports to state agencies.
Devise annual Individual Support Plan for vocational improvement to include measurable objectives, work and safety assessments, and progress updates as required.
Act as liaison between client and his/her BC department and social supports (residential staff, legal guardians, DDS Service Coordinators etc.)
Provide encouragement for clients to utilize available educational, social, rehabilitative tools and services, and collaborate with existing external supports in the best interest of the client.   
Responsible for obtaining client payroll information from the Human Resources Service Center on behalf of their clients for reasons regarding housing and Social Security.
Accessing and documenting ongoing client career satisfaction and vocational goals during regular 1:1 meetings with case load.  
Upholding clients' rights' in and outside of the workplace.
Assists with the training of student employees and volunteers.
Other responsibilities as assigned. 

Annualized salary range: $45,000 - $55,000, commensurate with experienced


B.A. in Human Service field preferred
At least 2 years of experience working with individuals with disabilities.
Demonstrated ability to work well independently, and as part of a team.
Strong problem-solving orientation and the ability to take initiative, multi-task, and meet deadlines. 

Demonstrated understanding of challenges faced in working with adults with varying cognitive, physical, and psycho-social needs for learning and accommodation. 

Demonstrated desire and dedication to influence potential and growth in others. 

Closing Statement

Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:

  • Tuition remission for Employees
  • Tuition remission for Spouses and Children who meet eligibility requirements
  • Generous Medical, Dental, and Vision Insurance
  • Low-Cost Life Insurance
  • Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
  • Paid Holidays Annually
  • Generous Sick and Vacation Pay
  • Additional benefits can be found on

Boston College conducts pre-employment background checks as part of the hiring process and requires all employees to be fully vaccinated for COVID-19.  Boston College is an affirmative action, equal opportunity employer. In concert with our Jesuit, Catholic mission, Boston College is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications for women, minorities, individuals with disabilities, and covered veterans. To learn more about how BC supports diversity and inclusion throughout the university please visit the Office for Institutional Diversity at

Boston College's Notice of Nondiscrimination can be viewed at

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