Position Title: Resident Director
Category: Exempt, regular
Supervisor: Community Director
Department Information: The Department of Resident Life serves a highly diverse population of approximately 12,500 undergraduate students living in traditional residence halls, apartments, and suites including some public/private partnership apartment communities. About 46% of all resident students are enrolled in twelve living-learning programs covering a wide array of academic areas. Resident Life employs a diverse workforce of 88 full-time and graduate staff members and about 600 undergraduate student staff members. The Department values respectful, equitable, and inclusive practices and actively seeks candidates who can represent and serve the diversity of persons who live and work in the University of Maryland’s residence halls. The University of Maryland campus is located in the greater Washington, DC metro area just eight miles from downtown DC and 30 miles from Baltimore, MD. Additional information about the Department of Resident Life is available at www.reslife.umd.edu.
General Description of Duties
The Resident Director (RD) is a live-on, full-time position requiring approximately 40 hours per week in the office and evening activities. The Resident Director is responsible for planning, organizing and directing community development, staffing functions, student conduct processes, and administrative details for up to 700 residents in one or more residence halls. The RD directly supervises a highly diverse undergraduate, part-time paraprofessional staff of 8-16 Resident Assistants (RAs). Most RDs advise a hall or area council. The RD is entrusted to guide the development of students and connect classroom learning to a residence hall setting. RDs participate in the Resident Director overnight duty rotation and respond to a variety of complex and/or emergency situations after business hours.
Minimum qualifications: This position requires a bachelor’s degree, along with supervisory and residence life experience.
Preferred qualifications: A master’s degree and extensive experience in residence life as either a graduate student or full-time employee are preferred. Knowledge of student development, strong communication skills, and a demonstrated capacity to work with a diverse student population are preferred. Energy, commitment, flexibility, and enthusiasm are highly desired.
- Trains, supervises, and evaluates 8-16 undergraduate Resident Assistants (RAs) in their responses to the needs of 30-75 residents each. In some areas, the RD may supervise Staff Assistants (SAs) or Multicultural Advocates (MAs) who support the RD in community-related and inclusion-education functions.
- Plans and implements activities that serve as on-the-job training and that promote opportunities for personal growth and development for a diverse paraprofessional student staff team.
- Evaluates the performance of RAs/SAs in the areas established by the community in accordance with established procedures.
- Supports the Resident Life Administrative Operations staff in the operation of the service desks, as necessary.
- Encourages and contributes to the development of positive working relationships with living/learning programs, Residential Facilities, and other Resident Life and university staff.
- Assists in the departmental and community processes designed to effectively select, orient, and train student staff.
- Participates in professional development activities and programs that provide personal growth and career direction.
- Supports department student staff and professional staff selection processes.
Student & Community Development (20%)
- Participates in the management of student behavior needs and issues in the residence halls by responding to incidents, meeting with students, and pursuing appropriate administrative or student conduct actions.
- Serves as a student conduct hearing officer including developmental conversations, administering sanctions, and follow-up as needed.
- May advise a hall or area council; train and advise council members.
- Provides consultation and referral for students on residential matters (e.g., mediation of interpersonal conflicts, providing relevant information, interpreting policies and procedures).
- Assists staff and residents in establishing an atmosphere and encouraging behavior that ensure relative freedom, quiet, privacy, security, and a sense of responsibility in the residence halls. Shapes an environment conducive to academic and personal development.
- Assists in coordinating assessment of student needs and interests.
- Coordinates and supports hall and community efforts to provide academic, social, and cultural activities which foster the development of positive citizens, scholars, and leaders.
- Promotes intercultural understanding, rightful place, and sense of belonging in the community through activities, training, supervision, and interpersonal communication.
- Trains and guides RA staff and students in the development and implementation of educational activities that serve a diverse student population and meet the goals of the Departmental Community Development Strategy.
- Coordinates and provides support to program planning with living/learning program faculty and staff and student leaders.
- Participates in a variety of departmental, campus and community-sponsored activities for students that promote the enhancement of professional development, such as advising, working on special projects, and instructing. These opportunities may vary by position, but may include:
- Supporting or advising the hall or area council
- Advising Residence Hall Judicial Board
- Providing direction for special programs
- Assisting in the implementation of special projects and new initiatives
- Teaching the RA class
Administration & Management (20%)
- Establishes specific goals and objectives for their residence hall(s) that are consistent with those of the community, department, and any of the University’s academic living/learning programs located in the hall(s).
- Participates in the establishment of goals and objectives for the community.
- Actively strives to foster and maintain a workplace climate that is supportive of all employees and students regardless of their identity, is respectful of differences, and exhibits a genuine openness to multiple perspectives.
- Implements administrative processes within hall(s) and assists in the design and development of various administrative procedures (including openings, closings, Room Selection, health and safety inspections, incident reports, and spring research project administration) as directed by the Community Director.
- Serves as liaison with living/learning program faculty and academic administrators to ensure on-going information coordination regarding administrative activities in those halls with established living/learning programs.
- Participates in an after business hours, on-duty rotation throughout the calendar year to respond to incidents and emergencies as they occur for a residential population undergraduate students.
- Maintains office hours, responds to written and oral communications, and conducts and attends meetings as required.
- Works with Residential Facilities and housekeeping staffs to promote a safe and clean environment. Resident Directors in the South Campus Commons community also serve as a liaison with private management company to coordinate the operation and staffing of 12-month public/private partnership.
- Manages routine, critical, daily, and seasonal administrative tasks.
Department & University Service (10%)
- Attends and participates in department and side of campus meetings
- Serves on department committees and participates in department activities as requested
- Provides staffing assistance to departmental efforts such as residence hall tour dates, Fall Welcome, and other events.
- Other duties as assigned
Note: The intent of this list of primary duties is to provide a representative summary of the major duties and responsibilities of this position. Specific duties and responsibilities may vary based upon departmental needs.
Conditions of Employment
- The Resident Director is a 12-month, live-in position.
- Although the position requires approximately 40 hours per week, the nature of the position, at times, necessitates unpredictable workweeks including nights and weekends. Some weeks requiring more than 40 hours.
- The nature of the position requires that the Resident Director live on campus in a furnished, assigned apartment located within the hall/area of responsibility.
- The Resident Director position is provided the same holidays as other full-time Department of Resident Life community staff. Exceptions to this schedule may be made upon the mutual agreement between the Resident Director and their Community Director.
- Resident Directors rotate in the after business hours duty system by side of campus during the academic year. Resident Directors will be required to rotate into the duty system during all break periods, including holidays and summer. Resident Directors must remain within a certain distance of campus while on duty.
- This position is listed as an essential employee and may be asked to report for work during periods when the university is closed.
- Successful candidates must be legally authorized to work in the United States.
Normal office environment – Sedentary work. Exerting up to 10 pounds of force occasionally and/or negotiable amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Ability to travel around campus for meetings and to attend to duties.
The starting salary for this position is in the mid to high $40s. Benefits include tuition remission, retirement programs, and health insurance. Resident Directors are provided 22 days of annual leave, 14-15 paid holidays, 15 days of sick leave and 3 days of personal leave each year. This is a twelve-month position.
The University of Maryland, College Park, an equal opportunity/affirmative action employer, complies with all applicable federal and state laws and regulations regarding nondiscrimination and affirmative action; all qualified applicants will receive consideration for employment. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, religion, sex, national origin, physical or mental disability, protected veteran status, age, gender identity or expression, sexual orientation, creed, marital status, political affiliation, personal appearance, or on the basis of rights secured by the First Amendment, in all aspects of employment, educational programs and activities, and admissions.
Job Posting Link: https://ejobs.umd.edu/postings/95554