Job Listings

Coordinator (Multiple Vacancies)

Appalachian State University
Job Location:
Boone, North Carolina
Residence Life and Housing
Boone, NC

Faculty Rank: No

Position Number: 065281

Department: University Housing-Residence Life - 325000

Description of University

Appalachian State University, in North Carolina's Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls more than 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.

Minimum Qualifications
* Master's degree
* One to three years of experience working in college housing. Two years of GA experience is equivalent to one year full-time.

Preferred Qualifications
* Master's degree in College Student Development, Student Affairs, Higher Education, Counseling, or related field
* Full-time experience working in college housing
* Experience working with a Residential Curriculum model
* Crisis and case management experience
* Supervision experience

Essential Duties and Responsibilities

Appalachian State University is seeking qualified candidates for position of Coordinator for Residence Life. This position is an integral member of the Residence Life team within University Housing. University Housing reports to and is a part of the Division of Student Development. University Housing includes Residence Life, Housing Facilities (Housekeeping, Maintenance, and Support Services), and Housing Administration (Assignments, Marketing, Summer Conferences). The Coordinator is a highly visible member of the university community who interacts across divisional lines and works collaboratively with many segments of the university.
  • Supervision
    • Direct supervision of 1-2 RDs, 6-14 RAs, and indirect supervision of 12-15 RAs
    • Oversee RD supervision of their individual halls.
    • Conduct bi-monthly one-on-one meetings with all staff.
    • Conduct weekly staff meetings with RA staff and bi-monthly area meetings with RD staff.
    • Provide on-going staff training and development.
    • Complete formal evaluations of staff once each semester.
    • Oversee management of programming and staff development budgets.
    • Work to create an environment of mutual support and encouragement of teamwork.
    • Assist with the selection and training of all student staff members.
  • Residential Curriculum
    • Assist in the design, development, and implementation of the Residential Curriculum
    • Organize, manage the facilitation, and assessment the residential curriculum lesson plans in relation to Student Leadership
    • Provide educational and social activities in order to minimize campus behavioral issues
    • Attend staff-planned activities and educational programs
    • Be accessible, visible and present to staff
    • Develop collaborative relationships with campus partners
  • Crisis Management
    • Provide leadership to staff and students during crises in the residence hall and in the greater campus community
    • Participate in a rotating weekly on-call system providing emergency assistance to staff and residents
    • Monitor and maintain in-hall RA duty rotation
    • Provide duty coverage during one university break
    • Become familiar with and follow institutional and departmental guidelines regarding emergencies
  • Case Management for Student Wellness and Conduct
    • Review all incident reports and documentations and refer appropriate incident reports to Student Conduct
    • Coordinate resolution of most first and second-time University Housing and Code of Conduct violations
    • Clearly communicate, interpret and enforce department and university policies to staff and students
    • Ensure staff members are appropriately confronting and documenting behavior issues and concerns
    • Serve as the primary case manager for student concerns and intervention within the area of responsibility, including coordinating wellness checks, follow-up, and coordination with the Dean of Students
    • Serve as a resource or referral for information concerning University life
  • Administration
    • Serve on departmental and division committees, task forces and selection committees as requested or approved by supervisor
    • Along with the Residence Life staff team, develop and assist in achieving University Housing department goals
    • Discuss, implement and evaluate policy-making decisions affecting Residence Life
    • Complete semester reports for the Senior Associate Director of University Housing for Residence Life
    • Attend staff training and professional development events in University Housing and Student Development
    • Attend and participate in weekly Residence Life full-time meetings and bi-monthly GA meetings
    • Attend monthly University Housing meetings and semesterly Student Development meetings
    • Meet bi-monthly with Assistant Director of Residence Life
    • Develop and complete a professional development plan
    • Post and maintain office hours as required by supervisor
    • Work closely with the Housing Administration staff regarding room changes, consolidations, occupancy reports, withdrawals, etc.
    • Perform administrative tasks as delegated by the Senior Associate Director of Residence Life and maintain essential office records
    • Complete summer responsibilities including, but not limited to conferences, summer school, orientation, and move-in volunteers
  • Facilities Management
    • Keep complete and accurate information of all residents including building rosters, room condition forms, emergency contact information, key inventories (hall and staff), etc.
    • Assume responsibility for hall opening and closing and coordinate check-in and check-out procedures
    • Maintain monthly contact with building maintenance staff, housekeeping staff, and area supervisors
    • Conduct fire drills in the residence hall once a semester
  • Social Justice
    • Challenge colleagues and supervisees to recognize their biases and grow in their understanding of themselves and their role in social justice advocacy
    • Identify discriminatory policies and develop solutions through collaboration with campus partners
    • Develop and utilize skills to work with diverse student populations
    • Maintain sensitivity to different perspectives and identities
    • Appropriately address all bias related comments and/or behaviors
    • Learn inclusive ways to advocate for the needs of all students
    • Facilitate the creation of a space that promotes education of students and colleagues around topics of social justice
    • Actively engage in reflection of personal identity and how it influences work with students and colleagues, which includes professional development opportunities
    • Hold self, students and staff members accountable to departmental expectations of creating an inclusive environment in the residence halls
  • Teaching & Presentations
    • Coordinate presentations for fall and spring GA and RA training
    • Facilitate periodic professional development sessions for University Housing staff
Type of Position: Full Time Position

Staff/Non-Faculty: Staff/Non-Faculty

Appointment Type: 1.0

Work Schedule/Hours
Mon-Fri, (10am-5pm), Night/Weekend commitments fulfill additional 10 hours/week

Number of Hours Per Week: 40

Number of Months Per Year: 12

Mandatory Staff: Yes

Suggested Salary Range: $38,000-$40,000

Posting Date: 05/09/2022

Closing Date

Open Until Filled: No

Evaluation of Applications Begins

Proposed Date of Hire: 07/18/2022

Special Instructions to Applicants

Please attach Required Documents:
Cover Letter
List of References with Contact Information

Search Chair Name
Amanda Alberti

Search Chair Email

Disability Accommodation Information

Individuals with disabilities may request accommodations in the application process by contacting Maranda Maxey, Director & ADA/504 Coordinator, at 828-262-3056 or

AA/EEO Statement

Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Important Contacts:

Director of Human Resources/EEO Officer
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
(828) 262-3187

Office of Title IX Compliance
123 I.G. Greer Hall
Boone, NC 28608
(828) 262-2144

ADA/504 Coordinator & Office of Disability Resources Director
Office of Disability Resources
224 Joyce Lawrence Lane/Suite 112 Anne Belk Hall
Boone, NC 28608
(828) 262-3056

Diversity and Inclusion at Appalachian

We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.

We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.

We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community.

Background Check Statement

Any offer of employment to a successful candidate will be conditioned upon the University's receipt of a satisfactory criminal background report.

Eligibility for Employment

Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed. This position may or may not be eligible for H-1B sponsorship; EHRA positions are evaluated on a case-by-case basis. To request further information about sponsorship for this position, please contact International Student and Scholar Services and Outreach at

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