Job Listings

Senior Research Data Analyst

Company:
Western Governors University
Job Location:
Salt Lake City, Utah
Category:
Institutional Research and Planning

Job Type: Full time

Job Number: JR-009827

Location: Home Office

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

Job Summary

We are looking for a Senior Research Analyst to join our Institutional Research team at WGU! In this position, you will play a critical role in supporting our organization's culture of striving for data-driven continuous improvement-providing rigorous data analysis to help guide decisions within the team and across the university. You will design, conduct, and report results of ad hoc research and analytical studies supporting academic and administrative planning, policy formulation, and evaluation.

Working with internal customers, you will also define data acquisition requirements and develop, deploy, manage, and revise reports and analysis supporting user stories. As an ideal candidate, you are curious, a continuous learner, and comfortable using a range of analytic methods to answer university questions! In this role, you will report to our Manager of Outreach Analytics.

What you will do:
  • Extract and manipulate data using SQL. Develop and deploy complex reports, dashboards, and database objects
  • Code and perform unit testing of developed code
  • Create data-informed processes to resolve business problems and use analytical methods to produce actionable insights
  • Manage change requests and troubleshoot data issues. Complete root cause analysis on KPIs
  • Collaborate on the forecasting of key business drivers. Present findings to technical and non-technical audiences including executive staff
  • Design process and business audits for data quality
  • Work closely and communicate effectively with business users and stakeholders. Requirements gathering and documentation from stakeholders
  • Represent Institutional Research at meetings and other coordinating events to provide IR insights, perspectives, and results
  • Assist, train, and guide less experienced members of the team in technical processes
  • Lead department supported initiatives and projects at the enterprise-wide level where you will:
    • Meet and consult with the project stakeholders to determine scope, requirements, final product, and if needed, on-going maintenance support
    • Facilitate needs-analysis and IR resource allocation of project
    • Communicate project statuses and activities to IR and WGU leadership
What you will need
  • Bachelor's degree in Statistics, Economics, Computer Science, applied mathematics discipline, business, or other related degrees
  • 5+ years' experience in data analytics, business intelligence, or information technology, with a bachelor's degree, or 3+ years and a master's degree, or a doctorate or terminal degree without experience
  • Previous experience working with Agile methodology
  • Experience in designing, organizing, and managing multiple complex projects simultaneously and with meeting deadlines. Can do big picture project management and detail results delivery. Demonstrated ability to identify project risks.
  • Advanced understanding of Microsoft Excel and experience developing and producing reporting using Cognos, Tableau, Power BI, or similar applications
  • Understanding of inferential statistics, predictive modeling, and time-series forecasting
  • Experience working with different file formats such as JSON, XML, and CSV
  • Experience in data validation and testing to analyze, debug, and fix issues
  • Knowledge of qualitative research analysis, methodologies, and best practices
  • Expertise in understanding, manipulating, and querying large data sets with complex file structures
  • Excellent communication and documentation skills. Ability to explain complex data and research issues in a professional manner with technical and non-technical colleagues
  • Experience working with enterprise data warehouses and big data
  • Familiarity with ETL techniques
  • Skilled in stakeholder facilitation. Ability to anticipate customer needs and understand customer requirements, and ability to work independently or in a team environment
  • Proficient analytical skill set and experience with creating, cleaning, and analyzing large data sets
Nice to have
  • Master's degree in statistics, social sciences, data analytics, or other related degree
  • Experience working with Salesforce
  • Time-series forecasting, machine learning, advanced ETL development, Spark, and big data
  • Experience coding in SAS, SPSS, Stata, or other recognized statistical software
  • Proficiency in Python, R, or Scala for processing and analyzing data
  • Broad knowledge of project management

Why join WGU?

  • You will be part of a growing, diverse, inclusive workforce, committed to creating pathways to a better life for our students by expanding access to education 
  • We provide comprehensive dental, vision, and medical benefits, with paid parental leave and inclusive family forming benefits 
  • We offer generous retirement and HSA company contributions 
  • You will also have opportunity for continuous learning! Employees and their families receive discounted undergraduate and graduate WGU tuition 

As an equal opportunity employer, we recognize our strength lies in our people and commit to creating an inclusive environment where all can thrive, regardless of race, age, gender orientation, sexual orientation, religion, or disability.

Applicants needing assistance with the hiring process may be entitled to reasonable accommodation. If you need help completing an application or participating in an interview because of a disability, please contact our recruiting team at recruiting@wgu.com.

As an equal opportunity employer, WGU recognizes that our strength lies in our people. We are committed to diversity. 

As an equal opportunity employer, WGU recognizes that our strength lies in our people. We are committed to diversity.

This website is part of the HigherEdJobs network.