Job Listings

Student Services Administration Professional III, Student Affairs (College of Medicine - Phoenix)

The University of Arizona
Job Location:
Phoenix, Arizona
Student Affairs and Services

Posting Number: req9954

Department: COM Phoenix Academic Affairs

Location: Greater Phoenix Area

Address: 435 E 5th Street , Phoenix, AZ 85004 USA

Position Highlights

The Student Affairs office in the Department of Academic Affairs at the University of Arizona College of Medicine-Phoenix is looking for an outstanding Student Services Administration Professional III. The job duties for this position fall into three broad categories: Coordinator of Student Progress, working with the compilation and coordination of Medical Student Performance Evaluations (Dean's letters), and administrative coordination and support for Associate Dean for Student Affairs. As Coordinator for Student Progress, this position interacts with students, faculty, lawyers and staff on sensitive topics and requires a keen understanding of educational policy, its interpretation and application. Dean's letters are a high profile component of students' applications for residency training.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Duties & Responsibilities

Student Progression:
  • Assist the Associate Dean of Student Affairs in the identification, tracking and monitoring of student progress across the curriculum.
  • Assist in monitoring the successful completion of student action and remediation plans in conjunction with the ADSA and/or Career and Professional Advisor.
  • Track and record student behavioral competency evaluations, coordinate and monitor follow up between student and their Career and Professional Advisor, and/or the ADSA as needed per policy.
  • Manage student progression by facilitating and tracking leaves of absences, curricular delays, and block/course/clerkship advancement, in relation to college policies.
  • Ensure timely communication of student progress updates to other units in collaboration with Coordinator, Learning Initiatives.
  • Assist with implementation of new curricular management systems as needed.
  • Responsible for other duties as needed for student progression.

Work closely with the Associate Dean of Student Affairs and the Chair of the Student Progress Committee in the coordination of tasks related to the Student Progress Committee.

  • Schedule, agenda items, coordination of meeting times and locations, assure privacy and confidentiality throughout the process.
  • Work with Chair of SPC and Associate Dean on correspondence to and from SPC.
  • Collect, track and maintain all records of the SPC.
  • Develop and maintain a system for policy change tracking; creating an organized catalogue for referencing essential policy data.
  • Assure confidentiality at all levels of meetings, documentation, communication and records.

Medical Student Performance Evaluations:

  • Primary responsibility for collection of student data, drafting, coordination of editing, and administrative support for the creation of MSPE (Dean's letters). Responsible for ensuring all aspects of MSPE are complete within the required time frame.
  • Facilitate the maintenance and design of the MSPE template in coordination with AAMC standards and recommendations.
  • Compile records, evaluative comments, grades for each MSPE throughout the curriculum up to the MSPE release date.
  • Compose the draft MSPEs based on AAMC template and compilation of student data for final composition by ADSA.
  • Develop individual academic performance illustrative graphs for inclusion in MSPEs.
  • Coordinate individual MSPE student meetings with Associate Dean, Student Affairs.
  • Coordinate final review/editing of MSPEs.
  • Coordinate release of MSPEs through registrar.
  • Run reports and queries as needed, these reports may be requested and shared with Career and Professional Advisors and/or the Learning Specialists.

Serve as Executive Assistant for Associate Dean for Student Affairs:

  • Responsibility for other administrative services as needed for ADSA.
  • Maintain calendars, scheduling for ADSA.
  • Assist with travel and post-travel reimbursement for ADSA.
  • Track all academic policy changes and tracking as they relate to all areas of Student Affairs, Student Development, Financial Aid, Student Records and Career Advising.
  • Assist the ADSA in gathering data and creating accurate reports, in conjunction with the Registrar.
  • Assist ADSA and the Student Support Coordinator II in execution of annual Senior Celebration awards luncheon.
  • Additional duties as assigned.

Minimum Qualifications

  • Bachelor's degree or equivalent advanced learning attained through professional level experience is required.
  • Minimum of 5 years of relevant work experience is required.

Preferred Qualifications

* Experience working with students in a medical college or other professional education milieu.

* Strong understanding of student records confidentiality, FERPA and related policies and process.

FLSA: Exempt

Full Time/Part Time: Full Time

Number of Hours Worked per Week: 40

Job FTE: 1.0

Work Calendar: Fiscal

Job Category: Student Services

Benefits Eligible: Yes - Full Benefits

Rate of Pay: $47,735 - $55,134 Depending on Experience

Compensation Type: salary at 1.0 full-time equivalency (FTE)



Career Stream and Level


Job Family

Student Services Admin

Job Function

Student Services

Type of criminal background check required: Name-based criminal background check (non-security sensitive)

Number of Vacancies: 1

Contact Information for Candidates

College of Medicine-Phoenix, Office of Human Resources

Open Until Filled: Yes

Documents Needed to Apply: Resume and Cover Letter

Special Instructions to Applicant

Application: The online application should be completed in its entirety. Blank or missed information may be considered an incomplete submission.

Letter of Interest: Should clearly indicate how your skills and professional employment experience meet the Minimum and the Preferred qualifications (if applicable).

Diversity Statement

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

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