Systems Engineer- Hybrid Role
Kennesaw State University
Job ID: 238497
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Provides technical expertise and support across the University's IT / auxiliary related enterprise systems which includes but is not limited to University Dining Services, Card Services, Copy/Print, Campus Postal Services, Central Receiving and Distribution, Door Access, Housing and Residence Life, KCash, Parking and Transportation, Student Health Services, University Stores, and Vending Services.
- Provides technical and functional support for Campus Service's systems and services
- Implements the full lifecycle of IT systems and solutions, maintaining their security, stability, integrity, and recoverability
- Diagnoses and resolves problems
- Maintains system integrations and automations
- Develops and maintains documentation of systems, services, processes (including data flow), and procedures
- Provides on-call support on a rotational basis, responding to incidents on nights and weekends
Bachelor's degree from an accredited institution of higher education in Computer Science, Information Systems, Business Administration or related field or an equivalent combination of relevant education and/or experience
Three (3) years of related IT experience
Additional Preferred Qualifications
In-depth knowledge working with auxiliary service operations at an institution of higher learning preferred
In-depth knowledge in supporting point-of-sale transactional systems
Knowledge, Skills, & Abilities
Ability to work both as an integral member of a team environment and independently on projects and assignments with minimal supervision Able to handle multiple tasks or projects at one time meeting assigned deadlines
Demonstrated expertise supporting one or more auxiliary related enterprise system, such as: point-of-sale systems and their operation, card and transactional systems and their operation, parking and transportation management systems, culinary and hospitality systems, or equivalently complex system Demonstrated expertise in: Microsoft Active Directory concepts, administration of Microsoft desktop and server operating systems, and IP networking fundamentals Must be well versed in current technologies and industry best practices for their areas of responsibility
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite) Strong attention to detail and follow up skills Strong customer service skills and phone and e-mail etiquette
Equal Employment Opportunity
Kennesaw State University is an Equal Employment Opportunity/Affirmative Action Employer. It is the policy of Kennesaw State University to recruit, hire, train, promote and educate persons without regard to age, color, disability, ethnicity, gender, national origin race religion, sexual orientation, or status as a protected Veteran. Kennesaw State University is a participant in the Employment Eligibility Verification Program (E-Verify) effective October 15, 2007. Participant ID: 61415
This is not a supervisory position.
This position does not have any financial responsibilities.
No, this position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position may travel 1% - 24% of the time
This position does not require security clearance.
Standard Enhanced + Education
To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=43000&JobOpeningId=238497&PostingSeq=1