Job Listings

Admission Counselor II (Updated)

Company:
The University of Arizona
Job Location:
Phoenix, Arizona
Category:
Admissions and Enrollment

Posting Number: req8415

Department: Admissions & New Student Enrol

Location: Greater Phoenix Area

Address: Phoenix, AZ USA

Position Highlights

Please Note: The Rate of Pay field has been updated from $40,000 to $42,000 for this position.

The Admissions Counselor, Outreach (Admission Counselor II) position is responsible for managing an assigned recruitment territory, forming recruitment plans and activities to meet the stated enrollment goals of the University, supporting the Arizona Recruitment team and the Office of Undergraduate Admissions recruitment efforts. This position interprets admissions policies, academic policies and requirements, and student service policies and procedures, effectively communicating and creating proactive outreach efforts to these to prospective students, parents, high school counselors, community college administrators and advisors, community based organizations and other faculty and staff. The Admissions Counselor, Outreach (Admission Counselor II) is also responsible for proper expenditure of budget resources for recruitment activities, programs and travel. This position is responsible for managing their assigned territory by setting goals, monitoring success, analyzing recruitment and enrollment outcomes.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Duties & Responsibilities

Uses independent judgment to create a recruitment schedule, travel, and strategy based on specific, targeted enrollment goals for their assigned territory. Tracks progress toward goals and determines interventions and supports accordingly. 

Manages recruitment territory, with a focus on Phoenix, central and northern Arizona high schools, forming recruitment plans and activities that resonate with the students and supporters in those regions and throughout Arizona as directed in order to meet desired goals. Represent the institution, the Arizona Recruitment team, and the Office of Undergraduate Admissions recruitment efforts to a wide array of constituents, develops proactive initiatives to recruit and yield students to Arizona. Deploys active communication with supervisors and team regarding activities, territories, and needs. Presents complex information to audiences that vary in size and scope, using provided and developed presentations. 

Actively and independently leads engagement with prospective students, counselors, parents and other constituents regarding the admission process, procedures and related academic information for their territory. Supports directives and initiatives for the Arizona Recruitment team and the Office of Undergraduate Admissions recruitment efforts. High level of SMS text, email, phone correspondence with active engagement and timely follow up required.  Accurately records engagement, interactions, and work, successfully navigating multiple university systems of record and client relations management systems. Engage in a high level of customer service and student support. Meets students where they are, working several weekends and evenings.

Serves as a resource specialist for communication of complex and sensitive information with respect to application, scholarship/financial aid, residency determination, academic advising/academic requirements and admission to the University. Advises students interpreting pathways to UArizona regarding academics, funding, admission, and opportunities. Fosters relationships with communities, schools, students, and stakeholders, and seeks to understand the needs of the community in order to meet recruitment goals. Investigates student issues, helps find solutions, and brings attention to supervisor as needed. 

Researches, designs and implements strategic recruitment activities for special populations in collaboration with supervisor and other Enrollment Management leadership. Researches recruitment trends, analyzes data, and enhances initiatives to more effectively promote the University to students, families, and their communities. Stays on top of broader higher education and admissions profession topics. 

Minimum Qualifications

  • Bachelor's degree or equivalent advanced learning attained through professional level experience required.
  • Minimum of 3 years of relevant work experience is required.

FLSA: Exempt

Full Time/Part Time: Full Time

Number of Hours Worked per Week: 40

Job FTE: 1.0

Work Calendar: Fiscal

Job Category: Student Services

Benefits Eligible: Yes - Full Benefits

Rate of Pay: $42,000

Compensation Type: salary at 1.0 full-time equivalency (FTE)

Grade

5

Career Stream and Level

PC2

Job Family

Recruitment & Admissions

Job Function

Student Services

Type of criminal background check required: Fingerprint criminal background check (security sensitive due to title or department)

Number of Vacancies: 1

Contact Information for Candidates

Daniel Kellish, Sr. Associate Director, Arizona Recruitment
dkellish@arizona.edu, 520-621-2272

Open Until Filled: Yes

Documents Needed to Apply: Resume and Cover Letter

Diversity Statement

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

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