Job Listings

Campus Safety Officer Coordinator

Company:
Pierce College District
Job Location:
Lakewood, Washington
Category:
Administrative Assistants

PIERCE COLLEGE

A Community College District in Puyallup and Lakewood, Washington invites applications for the position of:

Campus Safety Office Coordinator

SALARY: $2,999.00 - $3,446.00 Monthly
$35,988.00 - $41,352.00 Annually

OPENING DATE: 01/03/22

CLOSING DATE: 01/31/22 05:00 PM

POSITION SUMMARY:

Recognized by the Aspen Institute as one of the Top 10 community colleges in the nationPierce College is an innovative and mission-driven community college committed to antiracism and excellence to equitably support all students achieve their academic and professional goals. Check out our Aspen Institute RisingStar Award.

The mission of Pierce College is to create quality educational opportunities for a diverse community of learners to thrive in an evolving world.

The Campus Safety Program Coordinator provides customer service to students, employees and the general public while maintaining communication with Campus Safety Officers in order to facilitate response to a variety of situations. Under general direction, performs work using knowledge and experience specific to the program, also responsible for processing and maintaining a variety of records and associated databases in support of reporting, budgeting, parking permit and ticket processing, key/access card tracking and issuance. Other duties and responsibilities include maintaining the Drivers Safety Program, conducting background investigations, processing lost & found items, and Clery compliance support. The incumbent to this position is expected to independently advise students, staff, program participants and/or the public regarding program content, Pierce College policies, administrative procedures, Campus Safety department standard operating procedures (SOPs) and activities; and recommend alternative courses of action, and project, monitor, maintain, initiate expenditures on program budgets.

About the District: The College enjoys a strong presence in the community and participates in numerous partnerships with business, community, government, and educational organizations. The campuses have modern facilities that include state-of-the-art teaching and learning spaces; an immersive, full-dome digital planetarium; child development centers; and health education centers, all with a beautiful view of nearby Mount Rainier. Want a feel for our District? Take a peek atour Campus views!

As a condition of employment your vaccine status will be verified upon hire. Please reach out to the HR Office at djones@pierce.ctc.edu if you need information on medical or religious accommodation. 

Pierce College Fort Steilacoom - Located on a beautiful 140-acre site adjacent to a 340- acre community and recreational park, including Waughop Lake. 

Pierce College Puyallup – Located on a luscious site with 125-acres of wooded land with beautiful hideaways. 

Pierce College at Joint Base Lewis-McChord – Located at the Joint Base Lewis-McChord (JBLM) military sites, serving many of our military and active duty families that are serving our country.

ESSENTIAL FUNCTIONS:

 Program Coordination

  • Maintain Department of Licensing (DOL) Vehicle/ Vessel Inquiry (IVIPS) contracts in order to search IVIPS records for vehicle registration information, maintain spreadsheet of vehicle inquiries as required by D.O.L.
  • Process Parking Tickets: Match permit and IVIPS data to ticket recipient, maintain ticket information electronically, add/remove charges on student records, update older tickets in data program as payments are received.
  • Parking Appeals: Schedule appointments for appeal, review applicant’s history of infractions, provide applicant packets for Parking Appeals Committee.
  • Safe Driver Program Management (in accordance with state rules): Issue Safe Training Driver DVD to applicants, provide forms, run background checks. Submit tests out for official scoring, post approved and certified drivers after files are approved by District Campus Safety Director.
  • Access Card Management: Program Access Cards for employees and Vet Tech students, adjust system settings as appropriate, run activity reports upon request, unlock/lock doors upon request.
  • Key Management: Process key order requests for employees, maintain employee key assignment data utilizing Key Wizard key database, update room locations and associated key information upon changes in physical plant structure and building renovation, maintain key storage safe, Issue/monitor contractor key sets and contractor access cards, monitor weekly checklist of key and key-card holders for overdue key and access card returns.
  • Update and maintain Campus Safety publications to include: parking tickets, Campus Safety brochure, parking permit applications, warning Cards, key request cards, vehicle release forms, carpool passes, welcome to Pierce College cards, event arrows. 
  • Clery compliance support: coordinate Clery incident reporting with Puyallup campus, retain incident reports in a binder, post current incident report data at the office entrance on spreadsheet, provide Dean of Students and H/R incident copies when required.
  • Accident Reports: Scan copies to H/R Consultant and Safety Manager, Scan, save and track accident information
  • Persons of Interest: Maintain files and spreadsheet for quick reference.
  • Lost and Found – Process and maintain inventory of found items. Attempt to make contact with and return property to rightful owners.
  • Order office supplies, order Safe Driver supplies, annual parking permits, access cards, 
  • Consult with a variety of vendors regarding keys & door hardware, 
  • Process billing for miscellaneous vendors, process purchase requisitions and vouchers; 
  • Maintain monthly spreadsheet of purchases in order to reconcile monthly purchase card expense report 
  • Initiate transfers through accounting department, charging back fees to other departments for all security background checks requested through the Pierce College district
  • Fuel card statements: Provide monthly fuel records, spreadsheets and compile an annual Gas Emissions Report. 
  • Record Retention: Follow state guidelines for records retention schedule and processing
Customer Service
  • In support of students, employees, and the public: Issuing parking permits, carpool passes, temporary passes, campus guides, key request cards, access card applications, incident statements, accident report forms, hazard forms, and tort form information.
  • Explain parking procedures to new students and employees.
  • Maintain up to date knowledge of FERPA and related legislation and apply to departmental activities/procedures to protect the confidentiality of the student.
  • Answer and or route calls. 
  • Provide relevant college and Campus Safety department assistance and information to the college community (students, employees and visitors).

Dispatch  

  • Dispatch officers to respond to emergency calls and emergency contact requests. 

  • Coordinate officer response with incoming emergency responders. 
  • Dispatch officers in response to courtesy service requests such as vehicle door unlocks, room unlocks, vehicle battery starts, security escorts, etc. 
  • Other duties as assigned.

QUALIFICATIONS:

Required Education:
  • GED or High School Diploma.
Required Experience:
  • Progressive experience in an office or administrative support role requiring technical competency and attention to detail.
  • Demonstrated experience with records management and performing data entry with a high level of accuracy using multiple databases and programs. 
  • Demonstrated experience providing customer via phone, email and in person
Special Requirements:
  • Must pass criminal background records check.
  • No previous felony convictions.
Required Knowledge, Skills, and Abilities:
  • Skillfully takes personal responsibility for the quality and timeliness of work and achieves results with little oversight by: arriving for work on time and following instructions, policies, and procedures; meeting productivity standards, deadlines, and work schedules; acknowledging responsibility for mistakes and taking appropriate steps to make corrections; meeting expectations without making excuses. 

  • Ability to earn trust and respect of others through consistent honesty and professionalism in all interactions by: respecting the opinions and assessments of others; maintaining confidentiality during investigations and personnel matters; communicating truthfully.

  • Skillfully promotes cooperation and commitment within a team to achieve goals and deliverables by: knowing, respecting and supporting teammates’ work; helping teammates who need or ask for assistance; encouraging team unity through sharing information and expertise, working together to solve problems and putting team success first; supporting fair treatment and equal opportunity for all. 

  • Builds constructive working relationships characterized by a high level of acceptance, cooperation, and mutual respect by: maintaining an open, approachable manner and treating others fairly and respectfully; preserving others’ self-confidence and dignity and showing regard for their opinions; seeking to resolve confrontations and disagreements constructively; focusing on the situation, issues, or behaviors, rather than the person; demonstrating a balance between building rapport and getting the work done.

  • Skillfully thinks in terms of desired outcomes, not just reactive, quick solutions; finds ways to turn the ideal into reality; can discuss and project the aspects and impacts of issues and decisions. Shows insight into the root-causes of problems; generates a range of solutions and courses of action. Ability to learn, to reason, to think creatively, to make decisions, to solve problems, devise and implement action plans.

  • Ability to adapts to changing business needs, conditions, and work responsibilities by: responding positively to change, embracing and using new practices or values to accomplish goals and solve problems; coping well and helping others deal with the ongoing demands of change; seeing and showing others the benefits of change; recovering quickly from setbacks and finding alternative ways to reach goals and objectives.

  • Ability to maintain composure in stressful or adverse situations by: handling workloads, competing demands, changing assignments, interruptions and distractions with a positive attitude.

  • Skillfully attends to details and pursues quality in accomplishing tasks by: performing tasks thoroughly with care and ensuring completeness; Acquire, organize and maintain data, interpret and communicate ideas. Ability to access, evaluate, and apply information from a variety of sources, tools, and contexts, and adapt to changing technologies. Applies original thinking in approach to job responsibilities and to improve processes, methods, systems, or services.

  • Ability to build and maintains customer satisfaction by: seeking ways to improve service delivery; assessing the quality of services from the customer’s point of view; recognizing adverse customer reactions and developing better alternatives; emphasizing a team approach to providing great customer service.

  • Skillfully handles challenging or intense interpersonal situations by: working through difficult or awkward interpersonal situations in a positive and professional manner. Possessing and exercising excellent communications skills (including communication clarity and frequency, effective listening, providing feedback and assertive communication).

  • Ability to listen accurately and actively as well as communicate clearly and effectively with individuals and groups. Communicates clearly and effectively in writing maintaining proper usage and grammar, and is able to review and critique the work of others.

  • Ability to configure database software programs such as Report Exec and Key Wizard, and demonstrates the ability to run queries and reports (Level 2). Is able to use MS Outlook to compose, send, and respond to electronic mail, and utilize e-mail program functions such as calendars and meeting requests. Ability to utilize public safety and emergency preparedness internet resources such as: Pierce County LINX and School Threat, IVIPS (DOL vehicle/ vessel inquiry), WA State Patrol (Washington Access to Criminal History).

  • Must have a working knowledge of the rapidly changing equality movement as well as social justice issues. Must display a commitment to equity, diversity and inclusion. This position requires empathy and understanding toward others; recognize the value of cultural, ethnic, gender and other differences. Campus Safety employees are expected to respond to others appropriately in the workplace while showing mutual respect and managing personal bias. Employees should strive to have an understanding of cultures that are different from their own and recognize each person’s unique cultural experiences.

APPLICATION PROCESS:

Application Requirements:

To be considered for this position, applicants must:

  • Meet the required qualifications as outlined in this announcement. Complete the online application profile at http://www.pierce.ctc.edu/dist/hr/.

  • Apply for the specific job opening.

  • Upload (attach) a cover letter that addresses how you meet the required qualifications as outlined in this announcement. At Pierce College, we value culturally competent and compassionate individuals who bridge diverse backgrounds and perspectives in support of academic equity and excellence. In your cover letter, please address how you will support the mission of Pierce College to create quality educational opportunities for a diverse community of learners to thrive in an evolving world. Please include in your response how your previous education and/or professional experience contribute to your effectiveness in promoting a climate of student success for a diverse community of learners. (Cover Letter)

  • Upload (attach) detailed résumé of all educational and professional experience. (Résumé) 

  • Transcripts are not required in order to apply for this position; however, if you are selected for an interview, you will be asked to bring copies of unofficial transcripts showing completion of the required level of education. Please upload current copies of your transcripts, if available. Unofficial copies of all college and university transcripts must include degree received and conferral date. International transcripts must include a foreign transcript evaluation. For a list of approved credential evaluation services visit: www.naces.org/members.htm (Unofficial transcripts acceptable for application process; official transcripts required upon hire). (Transcripts)

  • Upload (attach) a list of at least two professional references with names, addresses, telephone numbers, and e-mail addresses. Letters of recommendation will not be accepted. (References) 

  • Provide a response to the following supplemental question (in 500 Words or Less):

1. "How does this position impact the College's goal to support all students and to achieve racial and social equity in pursuit of mission?

Special Note: To ensure consideration, application materials should be received no later than 5:00p.m. on the closing date.

Terms of Employment:
This is a full-time (40 hours per week) classified, overtime-eligible, position with Pierce College District. The primary work location will be Pierce College Fort Steilacoom, but infrequent travel to Pierce College campuses or sites may occur. Work hours are between 7:00 a.m. and 5:00 p.m. Monday through Friday. This position may be subject to reassignment between campuses or sites.

Salary & Benefits:
The starting salary range of this position is $2,999.00 - $3,446.00 monthly (dependent upon qualifications), with annual periodic increments up to $3,887.00 monthly. However, your paycheck is just part of the total compensation package. There is an outstanding benefits package which is worth an additional value equivalent to about 30% of your salary. A comprehensive health care benefits package for you and your dependents includes medical, dental and vision insurance. Life and long- term disability insurance plans; vacation, sick and personal leave; reduced tuition; and retirement benefits are also provided. For more information, please visit our Benefits and Leave website at: https://www.pierce.ctc.edu/hr-benefits.

Physical Work Environment:
This position works indoors in an office environment. During this time, core staff approved by their supervisors to come onto campus are covered by a safety plan that follows social distancing and Personal Protective Equipment (PPE) protocols. This includes minimizing close contact by limiting time on campus; conducting meetings virtually; and implementing other creative strategies to reduce the density of employees on campus to keep everyone safe.

Reasonable Accommodation:
Applicants with disabilities who require assistance with the application and employment process will be accommodated to the extent reasonably possible. Requests should be made to the District Human Resources Office by calling 253-964-7342.Persons who are deaf or hard of hearing may dial 711 to place a call through Washington Relay, the state's free telecommunication access service.

Screening& Interview Process:
Only those candidates who have complied with the application process and meet the required qualifications will be considered. Following the review of application materials, the most qualified candidates will be contacted for an interview. Check the email account you used for the application process for communication regarding the status of your application. Application materials submitted to Pierce College are the property of the College and will not be returned.

Please note: This is a competitive selection process. Your application materials will be reviewed and evaluated based on the minimum qualifications listed for the position. Applicants whose qualifications most closely correspond to the District's needs will be eligible for further consideration. Notification of application status normally occurs 4 to 6 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes which may include written, oral and performance examinations, and final interviews.

Conditions of Employment:
An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire. Pierce College has adopted a Drug Free Workplace policy. As a condition of employment, employees must agree to abide by the requirements established in that policy.

As a condition of employment, your vaccination status will be verified upon hire. Please reach out to the HR Office at djones@pierce.ctc.edu if you need information on medical or religious accommodation.

Bargaining Unit:
This position has been designated as a bargaining unit position represented by the Washington Public Employee Association (WPEA).

Equal Opportunity:
The Pierce College District is an equal opportunity employer. The Board of Trustees and Pierce College District are committed to providing equal opportunity and will not discriminate in terms and conditions of employment and personnel practices. Decisions are made without regard to race, color, national origin, age, perceived or actual physical or mental disability, pregnancy, genetic information, sex, sexual orientation, gender identity, marital status, creed, religion, honorably discharged veteran or military status, or use of a trained guide dog or service animal.

For more information about this position or assistance regarding your application, contact Human Resources at: jobs@pierce.ctc.edu.

Questions regarding equal employment opportunities or discrimination may be directed to the following:

Sean Cooke

Title IX Coordinator
9401 Farwest Drive SW
Lakewood, Washington 98498
(253) 840-8472

Holly Gorski
Vice President for Human Resources 
(253) 964-6519

Paula Henson-Williams
District Affirmative Action Officer 
(253) 864-3229 

APPLICATIONS MAY BE FILED ONLINE AT: https://www.pierce.ctc.edu/hr

Campus Safety Sergeant (Campus Security/Safety Supervisor) Supplemental Questionnaire
1. Provide a response to the following supplemental question (in 500 Words or Less): 1. "How does this position impact the College's goal to support all students and to achieve racial and social equity in pursuit of mission?
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