Job Listings

Assistant Director, Campus Visitation

Kennesaw State University
Job Location:
Kennesaw, Georgia
Admissions and Enrollment
Assistant Director, Campus Visitation

Job ID: 238022
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us
Are you ready to join a higher education community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country and one of the largest in the state of Georgia offering more than 150 undergraduate, graduate, and doctoral degrees to its nearly 43,000 students. Our university's vibrant campus culture, diverse population, strong global ties, entrepreneurial spirit, and Division I athletics draw students from throughout the region and from 92 countries across the globe. We are growing and searching for talented people to join our mission. Find your wings at KSU.

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary
Provide oversight and management of the campus visitation program which consists of daily campus tours, Open House events, Virtual Tour and other campus events, while creating exemplary experiences for prospective students and families. Represent the University at recruitment and enrollment events for students and parents. Manage data for return on investment of events, budgets and campus tours.

* Collaborate with faculty and staff to bring prospective students, parents, and other constituents to campus events
* Responsible for materials inventory, creating schedules, and establishing and maintaining policies and procedures for prospective student programming
* Provide supervision and training for events/visitation staff and tour guides including student assistants, administrative assistants, federal work-study, staff and student volunteers
* Manage Enrollment Services Outbound Calling Service to update prospective students on next steps in admission and enrollment process as needed
* In conjunction with Director of Admissions and Recruitment, determine long term goals for visitation program and develop annual report including registration, attendance and yield information
* Advise prospective students and families on admission and academics
* Analyze transcripts and other documents to determine eligibility

Required Qualifications
Educational Requirements
Bachelor's degree from an accredited institution of higher education

Required Experience
Four (4) years of relevant work experience

Preferred Qualifications
Additional Preferred Qualifications
Master's degree from an accredited institution of higher education strongly preferred and four (4) years of admissions/enrollment, campus experience/welcome center, event management, or higher education experience

Knowledge, Skills, & Abilities
Able to work in a fast-paced work environment and demonstrated ability to manage time and achieve set goals
Outgoing personality with ability to ensure prospective students have the best possible experience when visiting campus
Able to manage logistics of multiple campus events over the admissions cycle
Able to analyze outcomes for yield and customer experience and make changes accordingly
Able to handle multiple tasks or projects at one time meeting assigned deadlines

Familiar with technology and social media
Familiarity with document imaging, student SIS/CRM databases, and reporting software

Strong negotiation skills and professional writing, public speaking, and interpersonal relationship skills
Crisis management and supervisory skills
Excellent initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite, KSU Marketplace, Events Management System (EMS), Owl Express, Banner, Nolij, Radius, Degree Works)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

Equal Employment Opportunity
Kennesaw State University is an Equal Employment Opportunity/Affirmative Action Employer. It is the policy of Kennesaw State University to recruit, hire, train, promote and educate persons without regard to age, color, disability, ethnicity, gender, national origin race religion, sexual orientation, or status as a protected Veteran. Kennesaw State University is a participant in the Employment Eligibility Verification Program (E-Verify) effective October 15, 2007.' Participant ID: 61415

Other Information
This is a supervisory position.
This position has financial responsibilities.
No, this position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel

Background Check
  • Standard Enhanced + Education
Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

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