Job Listings

Admissions Assistant

Company:
Baker College
Job Location:
Baker College System Headquarters (remote delivery), Michigan
Category:
Admissions and Enrollment
Admissions Assistant

Location: Baker College System Headquarters (remote delivery)
Compensation: Compensation based on education and existing rates for similar positions within Baker College Professional Services, Inc.
Start Date: TBD

Reports To: Contact Center Manager
Work Schedule: 40 hours per week, 52 weeks per year
Application Deadline: January 17, 2022

About Baker College:

Baker College is committed to helping those who are dedicated to creating a better future for themselves and the world around them. We're looking for faculty and other campus employees who share a similar vision for their own lives. As a Baker College employee, you'll be making a difference every single day by helping the next generation of professionals prepare for great careers. Together, we can make great things happen. Please visit Baker.edu for more information. BakerProud!

DEI Council Mission/Vision:

Baker College strives to ensure that all of our programs, institutional goals and events, and commitments are open to all constituencies of students, staff, faculty, community members, employees and participants. As an institution of higher learning committed to new knowledge and innovation, we understand that true excellence and attainment comes from diversity of individuals who are fully a part of all of our institutional endeavors. Please visit our DEI Page for more information.

Available To:  All Applicants

Baker College Professional Services, Inc. seeks to hire an individual to be assigned to the position of ADMISSIONS ASSISTANT (FULL-TIME) for the benefit of and to be located remotely with Baker College System Headquarters.

General Statement of Duties:

The Admissions Assistant is responsible for handling inbound and outbound interactions with potential and current students pertaining to admissions/enrollment efforts for the college.

Minimum Education & Experience Requirements:
  • Associate degree or equivalent from a college or technical school or 2 years full-time, work related experience in any discipline or work experience in a similar environment required
  • Exposure to auto-dialing environment required
  • Experience in a call center environment preferred or experience in sales, retail, or customer service
  • Effective written/verbal communication skills required
  • Proficient in Microsoft Word, Outlook and Excel, and using Google Apps
  • Must be able to work remotely in home office with access to high-speed internet
Duties and Responsibilities:
  • Using a computerized system, responds to customer inquiries in a contact center environment using standard scripts and procedures
  • Determines eligibility by comparing student information to requirements; informs students by explaining procedures, answering questions, and providing information
  • Develop and nurture relationships with prospects and influential contacts within the admissions pipeline
  • Understand, communicate, and adhere to company policies and procedures
  • Maintains and improves quality results by adhering to standards and guidelines
  • Other duties as assigned
Application Procedure:

Please submit cover letter and resume via email by January 17, 2022, in care of:

Baker College Professional Services, Inc.
Human Resource Department
E-mail: jobpostings@baker.edu
www.baker.edu

AA/EOE

Baker College's combined Annual Security and Fire Safety Report is available to anyone. This report is required by federal law and contains policy statements and three years' worth of crime statistics for the school. This report is available online at https://www.baker.edu/student-services/living/campus-safety. You may also request a paper copy from the Baker College Campus Safety office.

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