Job Listings

Web & Digital Strategy Specialist-Norman J. Radow College of Humanities and Social Sciences

Kennesaw State University
Job Location:
Kennesaw, Georgia
Communications, Marketing, and Public Affairs
Web & Digital Strategy Specialist-Norman J. Radow College of Humanities and Social Sciences

Job ID: 237753
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us
Are you ready to join a higher education community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country and third-largest in the state of Georgia offering more than 150 undergraduate, graduate, and doctoral degrees to its nearly 43,000 students. Our university's vibrant campus culture, diverse population, strong global ties, entrepreneurial spirit, and Division I athletics draw students from throughout the region and from 92 countries across the globe. We are growing and searching for talented people to join our mission. Find your wings at KSU.

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary
Responsible for website design, development, and maintenance and content, project, and site management. Collaborate with a team that includes creative, marketing, events, data analysis and communication to develop fully functioning websites through design plans, analytics, creative collateral, and verbal direction. Develop email marketing strategy to communicate sales, promotions, and advertising to target markets. Create, plan, and implement an engaging and interactive social media content strategy that enhances the reputation of the department. Engage in daily activity on social media channels to advance the brand and promote events/programs.

1. Create, develop, expand and redesign websites and manage content (requires working with web design and content management software)

2. Develop email marketing campaigns using Constant Contact or similar software

3. Write dynamic, high-impact copy that delivers marketing outcomes

4. Generate content for campaign messaging, collateral, calls to action (CTA), landing pages, website content, emails, marketing content, newsletters, social media, etc.

5. Monitor industry trends, technologies, and standards and research, recommend, and apply new technologies and analytics as necessary

6. Plan and manage project communications, continuously monitoring project status, proactively managing changes, and communicating on a regular basis

7. Ensure evaluation and analysis of marketing content initiatives to determine effectiveness of implemented strategies and recommend adjustments needed

8. Utilize analytic tools and resources to analyze web performance, report Key Performance Indicators (KPI), and provide insights and recommendations for content performance improvement

9. Analyze website Search Engine Optimization (SEO) utilizing analytic tools and resources, provide insights and make recommendations for updates and optimization and write content to meet SEO, web goals, and objectives

10. Optimize pages within each platform to increase visibility of University's social content

11. Create and follow an editorial calendar

12. Generate, edit, publish and share content (original text, images, video or HTML) that encourages community engagement with the University

13. Monitor conversations and respond to user generated comments and questions posted on accounts


1. Responsible for website management; SEO work. Web site planning, design and writing, and updates maintenance for assigned college

2. Responsible for developing and maintaining the social media communication plan

3. Generates traffic and metric reports

4. Provides support for other content creators in the college

5. Works with the Manager to design a digital presence

6. Collaborate and support the college communication and marketing plan

7. Provides video production work or oversight to support web and social media video clip content

Required Qualifications
Educational Requirements
Bachelor's degree from an accredited institution of higher education in related field

Required Experience
Two (2) years of relevant experience

Preferred Qualifications
Additional Preferred Qualifications

Experience in video storytelling from concept and shooting to editing

Experience in marketing, communications or public relations in a university or school setting Digital marketing content experience

Experience with Google Analytics Intermediate and SEO BrightEdge

Experience with HTML and scripting compatibility issues between different browsers

Bachelor's degree in Communication, Mass Communication, Public Relations, Media or related field preferred

Experience with Microsoft and Adobe Creative Campus products (including Adobe Premiere)

Portfolio samples of digital experience (web and social media work samples)

Knowledge, Skills, & Abilities
Able and willing to work at a fast pace
Able to quickly master new technologies
Able to handle multiple tasks or projects at one time meeting assigned deadlines

Excellent content creation skills
Excellent interpersonal, initiative, teamwork, problem solving, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite, Adobe Creative suite)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

Strong research skills to familiarize oneself with educational programs and initiatives
Strong writing and editing skills; working knowledge of Associated Press writing style

Equal Employment Opportunity
Kennesaw State University is an Equal Employment Opportunity/Affirmative Action Employer. It is the policy of Kennesaw State University to recruit, hire, train, promote and educate persons without regard to age, color, disability, ethnicity, gender, national origin race religion, sexual orientation, or status as a protected Veteran. Kennesaw State University is a participant in the Employment Eligibility Verification Program (E-Verify) effective October 15, 2007. Participant ID: 61415

Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
No, this position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Background Check
  • Standard Enhanced + Education
Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

To apply, visit

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