Job Listings

Admissions Counselor-P2/Senior Admissions Counselor-P3/Assistant Director-Admissions-P5

Company:
Northern Michigan University
Job Location:
Marquette, Michigan
Category:
Admissions and Enrollment
Position Title: Admissions Counselor-P2/Senior Admissions Counselor-P3/Assistant Director-Admissions-P5
Department: Admissions
Term of Assignment: Continuing
Term End Date, If Applicable:
FLSA Status:  Exempt = not eligible for overtime
Work Schedule: This position manages a Minnesota recruitment territory and is based remotely within a reasonable driving distance from the Twin Cities. Initial training will be provided at the NMU campus in Marquette, Michigan, but this is a remote position. Remote staff spend time on campus approximately 4 times per year for 2-5 days.

Traditionally Monday-Friday, 8:00 am-5:00 pm with some evening and weekend work required. Requires about 50% travel (some overnight).

One position is available with the potential to be filled at any of the listed levels consistent with the selected applicant's experience. Levels include: Admissions Counselor, Senior Admissions Counselor or Assistant Director of Admissions.

Salary: Targeted minimum salaries: $41,360 Admissions Counselor; $44,240 Senior Admissions Counselor; $47,200 Assistant Director of Admissions

Travel: 26-50%

Brief Statement of Duties
Responsible for meeting enrollment goals of a recruitment region or specific population and/or participation/satisfaction goals of assigned programs/activities.

Minimum Qualifications

Required Education: Bachelor's Degree

Discipline / Degree Area: Related field

Required Specialized Training/Certifications: Valid motor vehicle driver's license

Required Minimum Work Experience:

Admissions Counselor:
Two years of student experience in college admissions or campus leadership positions or six months of professional experience in any of the following:
a. working with college students in a college/university setting;
b. working with high school students as a counselor, teacher, or college/career adviser;
c. working in public relations, marketing, relationship-based sales or corporate staff recruitment.

Senior Admissions Counselor:
One year of professional experience in college admissions and one year of professional experience in any one of the following:
a. working with college students in a college/university setting;
b. working with high school students as a counselor, teacher, or college/career adviser;
c. working in public relations, marketing, relationship-based sales or corporate staff recruitment.

Assistant Director of Admissions:
Two years of professional experience in college admissions and one year of experience in any of the following:
a. working with college students in a college/university setting;
b. working with high school students as a counselor, teacher, or college/career adviser;
c. working in public relations, marketing, relationship-based sales or corporate staff recruitment.

Knowledge, Skills, Abilities, or Attributes Required for Satisfactory Performance of the Position Duties:

Admissions Counselor, Senior Admissions Counselor and Assistant Director of Admissions:
  • Knowledge of principles and processes for providing customer and personal services. This includes
  • customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Excellent oral and written communication and comprehension skills and interpersonal skills.
  • Social Perceptiveness-Being aware of others' reactions and understanding why they react as they do.
  • Service Orientation-Actively looking for ways to help people.
  • Critical Thinking-Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Time Management-Managing one's own time and the time of others.
  • Active Learning-Understanding the implications of new information for both current and future problem-solving and decision-making.
Admissions Counselor and Senior Admissions Counselor only:
  • Knowledge of business principles involved in planning and resource use.
  • Ability to work as part of an admissions team, working cooperatively with staff within the department, as well as with other departments.
  • Ability to synthesize large amounts of information and determine relevance for a specific audience.
  • Ability to apply university and department protocols to one's work.
  • Ability to tell when something is wrong or is likely to go wrong in order to be able to anticipate the need for and plan solutions.
Admissions Counselor only:
Ability to acquire knowledge related to the college search process, university academic programs, services and policies; admissions policies and procedures.

Senior Admissions Counselor only:
Knowledge related to the college search process, university academic programs, services and policies; admissions policies and procedures.

Assistant Director of Admissions only:
  • Extensive knowledge related to the college search process, university academic programs, services and policies; broad and detailed understanding of admissions policies, procedures, and accepted admissions practices.
  • Working knowledge of student information systems, electronic communications and computer technologies and ability to learn new related technologies.
  • Knowledge of human behavior and performance; individual differences in ability, personality, and interests; and learning and motivation.
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, and coordination of people and resources.
  • Ability to coordinate efforts and work as part of an admissions team, working cooperatively with staff within the department, as well as with other departments.
  • Ability to make decisions and problem-solve.
  • Demonstrated ability to operationalize recruitment strategies and meet recruitment goals.
  • Ability to serve in a mentoring role to junior staff.
Additional Desirable Qualifications
  • Admissions Counselor, Senior Admissions Counselor and Assistant Director of Admissions:
  • Master's Degree in a related field.
Admissions Counselor only:
  • Understanding of and experience in using technology for sales, customer service, recruitment and/or admissions activities (e.g. reporting tools, student information systems, constituent relationship management systems, content management systems).
  • Demonstrated use of digital marketing media to include social media and emerging technologies.
Senior Admissions Counselor only:
  • Demonstrated success in using technology for enrollment activities (e.g., reporting tools, student information systems, constituent relationship management systems, content management systems).
  • Demonstrated use of digital marketing media to include social media and emerging technologies.
Assistant Director of Admissions only:

Experience in the following:
a. counseling college-bound students;
b. public relations/marketing, especially related to the teen/young adult market;
c. alumni relations or development work;
d. international student admissions or adult education experience;
e. budgeting;
f. student information systems, e.g., Ellucian/Banner;
g. electronic communications and computer technologies, e.g., web, e-mail marketing, print on demand, imaging, social media, content management systems, constituent relationship management systems.

Other
Special Instructions to Applicants:
Submit application, cover letter and resume

Contact Information:
Julane Cappo, Associate Director of Human Resources, 906-227-1493

Equal Employment Opportunity: NMU is an equal opportunity, affirmative action employer of protected veterans and individuals with disabilities, and is strongly committed to increasing the diversity of its employees.
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