Job Listings

VA School Certifying Official

Kennesaw State University
Job Location:
Kennesaw, Georgia
VA School Certifying Official

Job ID: 237831
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us
Are you ready to join a higher education community leading in innovative teaching and learning? Kennesaw State University is one of the 50 largest public institutions in the country and one of the largest in the state of Georgia offering more than 150 undergraduate, graduate, and doctoral degrees to its nearly 43,000 students. Our university's vibrant campus culture, diverse population, strong global ties, entrepreneurial spirit, and Division I athletics draw students from throughout the region and from 92 countries across the globe. We are growing and searching for talented people to join our mission. Find your wings at KSU.

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060.

Job Summary
Responsible for certifying the enrollment of Veteran Administration (VA) students and/or their dependents at KSU to the VA. Counsels and provides guidance to students, parents, advisors and other campus constituents across campus on various registrar policies and procedures. Assists with the administering registrar processes.

  • Monitors academic progress of VA students throughout each semester and update VA when necessary
  • Maintains required records and documentation of all VA certifications
  • Advises students on procedures regarding their benefits
  • Provides customer service to students who have questions regarding VA educational benefits and proactively solve issues that arise regarding benefits
  • Frequently sends email updates to students reminding them of VA policies and procedures and counsel and advise new and continuing VA students regarding benefits and course selection using Degreeworks and Owl Express
  • Collaborates with other KSU Departments and the VA
  • Communicates with the Bursar's Office on students' benefits and ensure they are being processed in a timely manner
  • Serves as liaison between Bursar and VA, work with Bursar to settle old debts, work with Veteran Readiness and Employment Counselors and provide required information on Chapter 31 students
  • Communicates with the VA on students' benefits and Partner with the Military and Veteran Services Office
  • Works with Tuition Classification to ensure veterans are eligible for in-state tuition
  • Updates the VA Once System by inputting new terms each semester and adding new majors
  • Identifies reporting needs and work with ESS to generate reports
  • Keeps abreast on changing rules within the VA and how they affect KSU students as well as attend conferences
  • Files required documentation with State Approving Agency to ensure that KSU programs of study are approved for certification
  • Serves on the front counter providing customer service to all students as needed
Required Qualifications
Educational Requirements
Bachelor's Degree from an accredited institution of higher education

Required Experience
One (1) to two (2) years of experience working in an Office of the Registrar at an institution of higher education

Working and tested knowledge of Banner (Ellucian) and Degree Works or similar student information systems

Knowledge, Skills, & Abilities
  • Ability to work productively in a fast-paced environment

  • Able to work independently with minimum supervision

  • Ability to facilitate and foster effective working relationships

  • Ability to maintain confidentiality and diffuse difficult and emotional situations

  • Able to handle multiple tasks or projects at one time while meeting assigned deadlines

  • High level analytical skills

  • High aptitude to comprehend and grasp information quickly

  • High standards of ethics, honesty, integrity and confidentiality

  • Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills

  • Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite, Ellucian Banner and Degree Works)

  • Strong attention to detail and follow-up skills

  • Strong customer service skills and phone and e-mail etiquette

    Equal Employment Opportunity
    Kennesaw State University is an Equal Employment Opportunity/Affirmative Action Employer. It is the policy of Kennesaw State University to recruit, hire, train, promote and educate persons without regard to age, color, disability, ethnicity, gender, national origin race religion, sexual orientation, or status as a protected Veteran. Kennesaw State University is a participant in the Employment Eligibility Verification Program (E-Verify) effective October 15, 2007.' Participant ID: 61415

    Other Information
    This is not a supervisory position.
    This position does not have any financial responsibilities.
    No, this position will not be required to drive.
    This role is considered a position of trust.
    This position does not require a purchasing card (P-Card).
    This position may travel 1% - 24% of the time

    Background Check
    • Standard Enhanced + Education Verification
    Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

    All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

    To apply, visit

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