Director, Alumni Relations
JOB TITLE SUMMARY
Job Title: Director, Alumni Relations
Division: Advancement and Communications
Evaluation Group: Staff
FLSA Status: Exempt
Starting Salary: $ 84,941.00 +
Reports To: Vice President, Advancement and Communications
Positions Supervised: N/A
The director of alumni relations serves as the frontline representative for alumni and is responsible for developing and implementing a comprehensive engagement program to foster a lifelong connection between alumni and the university. This position will serve as the central point of contact for coordination of alumni programs across the university, developing new programs and working in collaboration with academic schools, athletics, and other departments.
Essential Job Functions and Performance Indicators
The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.
Job Responsibilities and Execution
- Maintains planning, budgeting and implementation responsibility for all alumni programs, including developing a strategic vision, assessing current programs, creating new programs and joining the department’s vision with the university’s strategy
- Develops messaging and branding strategy to elevate the awareness and importance of alumni engagement
- Identifies and manages alumni donors, ensuring the integrity of the university’s alumni database
- Creates alumni events, including mentorship programs and networking opportunities, to increase alumni involvement, build life-long connections and facilitate ongoing engagement and support
- Develops partnerships and executes promotional events that raise the university’s visibility among constituents across the country
- Oversees selection committee and recognition of the Alumni Merit Award, Alumni Service Award, and the Young Alumni Award
- Oversees the Alumni Advisory Council and all volunteers for the department
- Oversees all content on the alumni social media platforms and sending out monthly alumni newsletters
- Manages the alumni & friends website and engagement platform, LindenConnect, in partnership with the communications team on campus
- Creates a legendary experience for all alumni
- Supports the mission of the university and serves as an ambassador of the Q2 culture of service excellence
- Models, supports and holds others accountable to the university’s values – integrity, dedication, excellence, creativity and teamwork
Communication, Teamwork and Collaboration
- Works with appropriate departments to develop The Lindenwood magazine and other alumni communications
- Collaborates with appropriate colleagues to create social media campaigns and web content
- Establishes a campus-wide working group to foster creation of innovative alumni engagement opportunities
- Works with colleagues to develop a coordinated strategy for regional engagement of alumni, including creating strategic donor cultivation events in geographic markets with highest concentration of constituents
- Plans homecoming activities in collaboration with appropriate departments
- Plans reunion activities in collaboration with appropriate departments
Job may require other duties as assigned.
Required Qualifications – An equivalent combination of education, training and experience will be considered. Additional requirements may be designated by position.
- Bachelor’s degree
- Minimum of 3 years’ experience with alumni organizations and/or community associations
- Experience in planning, executing and promoting special events
- Former student of Lindenwood University preferred
- Master’s degree preferred
- Completion of vaccination status survey and proof of COVID-19 vaccination or a negative COVID-19 test within 72 hours of hire.
Knowledge, Skills and Abilities – May be representative, but not all inclusive, of the knowledge, skills and abilities necessary to perform this job competently.
- Demonstrated ability to work effectively with individuals from diverse communities and cultures
- Ability to maintain strict confidentiality of donor financial data
- Knowledge of Raiser’s Edge software
- Excellent written and verbal communication skills
- Highly organized with ability to work on multiple tasks simultaneously
- Ability to use good judgment and think critically
- High level of emotional intelligence with the ability to foster highly effective relationships with alumni, staff, students, vendors, and the community
Work Environment – Environmental or atmospheric conditions commonly associated with the performance of this job’s functions.
- General office setting
- Night and weekend work
Physical Abilities – The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Ability to work effectively at a computer for up to eight hours daily
- Ability to sit for extended periods of time
- Ability to greet and guide alumni, community members and vendors at sites on and near campus
- Regular attendance is a necessary and essential function