Job Listings

Payment Support Specialist (Assistant Accountant) - Financial Management, Shared Services Center (Remote)

West Virginia University
Job Location:
Morgantown, West Virginia
Business and Financial Services

The division of Financial Management in the Shared Services Center at West Virginia University is now accepting applications for a Payment Support Specialist (Assistant Accountant). 

About the Opportunity

Payment Support Specialists in the WVU Shared Service Center (SSC) provide guidance and support to WVU employees and other customers relating to their purchasing and procurement support needs. They are responsible for assisting WVU central units, such as Procurement and Payment Services and Division of Finance, to maintain consistency and supporting policies and procedures created by these central units.  

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:

  • 37.5-hour work week 
  • 13 paid holidays (staff holiday calendar)
  • 15 annual leave (vacation) days per year (or more depending on years of service)
  • 18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof)
  • WVU offers a range of health insurance and other benefits (this position is a benefits-eligible non-classified staff position)
  • 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's.
  • Wellness programs

What You'll Do

  • Provide purchasing support for WVU faculty, staff and students.  Assist customers with use of the systems owned by the central unit of Procurement and Payment Services.    
  • May act as a delegate when a customer needs to place a non-catalog order, including keying the order and following up with the customer to determine receipt of goods.  
  • Review and approve transactions in the WVU Procurement and Payment Services systems, such as Mountaineer Marketplace and MyExpenses.  Must understand and adhere to, State and WVU procurement and travel rules and requirements.
  • Handle specialized transactions for customers (example coordination of international vendor payments, stipends and honorariums)
  • Support with purchase orders and reimbursements
  • Provide guidance in using systems 
  • Resolvebproblems when customers need support with financial transactions
  • Complete requests for new vendor setup, discussing appropriateness with requester and facilitates 
  • contacting vendor for additional documentation.
  • Manage and track gift card use.
  • Process and reconcile cash advances.
  • Provide guidance in using systems. 
  • Resolve problems when customers need support with financial transactions.
  • Collaborate with other team members and the manager to maintain up to date procedures for the unit as technology and other work continues to change.
  • Maintain an understanding on use of the knowledgebase and how to obtain answers from it.
  • Maintain an understanding of the Board of Governors rules and other departmental WVU policies. 
  • Other administrative duties as assigned, including supporting other activities within the Financial Management area of the SSC.

Pay Grade: 15

  • Bachelor's degree in business, secretarial or technical training related to the position, or an equivalent combination of education and experience.
  • One (1) year of experience involving:
    • Communicating well and working with a variety of constituencies. 
    • Strong computer experience including Microsoft office.
    • Proficiency in Windows-based applications and strong internet skills.
  • Communicates effectively, both orally and in writing. Listens to others and effectively comprehends information. 
  • High degree of integrity, ethical practices, tact and ability to be direct and influence others while remaining diplomatic.
  • Ability to read and understand procedures.
  • Dependable; strives to be at work when scheduled. 
  • Resourceful; able to search for accurate answers. 
  • Must be able to maintain confidentiality.
  • Ability to learn and utilize technology, such as Mountaineer Marketplace and MyExpense.  


  • Valid driver's license.

About WVU

At West Virginia University, we leverage our talents and resources to create a better future for our state and the world. As West Virginia's land-grant university, WVU has three campuses that touch each corner of the state. The WVU System includes 518 buildings on 15,880 acres, Extension Service offices in all 55 counties, ten experimental farms and four forests. 
From the groundbreaking R1 research of our flagship campus in Morgantown to the career-oriented programs of WVU Potomac State in Keyser to the technology-intensive programs at WVU Tech in Beckley - the contributions of WVU employees directly impact the 1.8 million people of West Virginia every day, no matter their role or position. 

Service, curiosity, respect, accountability, and appreciation are the core values that unite Mountaineers, inspiring one another to work tirelessly and support others as they seek to reach new heights. After all, when you're a Mountaineer, impossible is just another mountain to climb.
To learn more about West Virginia University, visit View current career opportunities at

West Virginia University is proud to be an Equal Opportunity employer and is the recipient of an NSF ADVANCE award for gender equity. The University values diversity among its faculty, staff, and students, and invites applications from all qualified applicants regardless of race, ethnicity, color, religion, gender identity, sexual orientation, age, nationality, genetics, disability, or Veteran status.

Job Posting: Nov 23, 2021
Posting Classification: Classified
Exemption Status: Non-Exempt
Benefits Eligible: Yes
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