Behavioral Health Counselor I, ASHLine (Part Time) (Multiple Positions)
Posting Number: req7901
Department: Network for Info Counseling
Location: UAHS - Tucson
Address: Abrams Building, 3950 S. Country Club, Tucson, AZ 85714 USA
Position HighlightsThe Behavioral Health Counselor I will join the ASHLine Coaching Team that offers multimodal technology based coaching interaction for the treatment of tobacco dependence among a caseload of clients. Location: Remote telework. Responsibilities include; provide brief, minimal or intensive evidence-based treatment for tobacco dependence as needed following program policies and procedures, participating in ongoing training, responding to assigned tasks, and meeting expectations around defined quality assurance standards. The Behavioral Health Counselor I, also promotes client-centered engagement through active tailoring of services around unique biological, psychological and social needs. The Behavioral Health Counselor I must provide a friendly response to all calls and be responsive to real time customer feedback. Shift hours change relative to the needs of the program and could throughout the year with availability to flex schedule. All Quitline staff are required to work some holiday shifts. The Behavioral Health Counselor I, reports directly to the clinical team lead supervisor who is overseen by the assistant director.
Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!
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Employee COVID-19 Vaccine Requirement
All University employees, including student workers and graduate assistants/associates, must verify that they are fully vaccinated for COVID-19, unless they have been granted a religious or disability/medical accommodation.
Duties & Responsibilities
- Conducts thorough assessment interviews as needed for prioritizing treatment planning to ASHLine callers, which includes assessing for and determining eligibility for benefit programs.
- Managing a caseload of clients providing participant centered evidence-based brief, minimal, or intensive tobacco dependence treatment services as needed.
- The coaches and the team leads are required to be responsive to incoming intake calls.
- Maintains a high level of proficiency in treating tobacco dependence. Attends and actively participates in training sessions, staff meetings. Attends to and incorporates clinical feedback as needed. Closely adheres to treatment manuals and protocols that incorporate evidence based skill building such as client-directed approaches, motivational interviewing and cognitive behavioral therapy.
- Maintains established departmental policies and procedures, staff expectations, quality assurance programs, safety and compliance standards.
- Provides accurate clinical documentation for clients such as tracking clients through progress notes and providing timely call-backs per established ASHLine protocols.
- Provides multimodal technology based interaction.
- Reviews quality assurance metrics evaluation with an agreement to demonstrate accountability and corrective action within the required benchmarks and specified time frames.
- Participates in ongoing feedback loops designed to regularly improve internal processes and provide insights into daily interactions with participants.
- Contributes to professional growth by participating in training and educational programs as requested, reviewing/reading current professional literature, contributing to peer network discussions, and maintaining appropriate certifications as required.
- Participates in new hire shadowing when asked by supervisors or managers that reflects a positive- team building attitude.
- Refer clients to available resources such as support groups, cessation classes, behavioral and public health programs, or community programs as needed.
- One (1) year of relevant work experience required.
- Master degree in related field required.
- Bilingual (English/Spanish).
* Tobacco Treatment Specialist (TTS).
* Four years' experience working with clients in a clinical setting, preferably offering tobacco dependence treatment.
* Working knowledge of Motivational Interviewing, and CBT based models for working with tobacco dependence treatment.
* Working experience with clients with serious mental illnesses.
* Knowledge of most current evidence based clinical practice guidelines around delivering telephone counseling for tobacco dependence treatment.
* Demonstrated interpersonal skills-telephone skills.
Full Time/Part Time: Part Time
Number of Hours Worked per Week: 20
Job FTE: .50
Work Calendar: Fiscal
Job Category: Health Care and Wellness
Benefits Eligible: Yes - Full Benefits
Rate of Pay: $38,892 - $52,613
Compensation Type: salary at 1.0 full-time equivalency (FTE)
Career Stream and Level
Health Care & Wellness
Type of criminal background check required: Name-based criminal background check (non-security sensitive)
Number of Vacancies: 3
Contact Information for Candidates
Lori Chang, Clinical Lead Supervisor | firstname.lastname@example.org
Open Until Filled: Yes
Documents Needed to Apply: Resume and Cover Letter
At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.