Job Listings

Associate Director of Advising

Appalachian State University
Job Location:
Boone, North Carolina
Academic Advising
Boone, NC

Faculty Rank: No

Provide Rank: N/A

Position Number: 089561

Department: College of Health Sciences - 273000

Description of University

Appalachian State University, in North Carolina's Blue Ridge Mountains, prepares students to lead purposeful lives as global citizens who understand and engage their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. As one of 17 campuses in the University of North Carolina system, Appalachian enrolls about 20,000 students, has a low student-to-faculty ratio and offers more than 150 undergraduate and graduate majors.

Minimum Qualifications

Required qualifications for the Associate Director position include:
  • a Master's degree from an accredited institution, preferably in student development, counseling, education, or a related field;
  • five years of experience working with students in a higher education setting related to advising;
  • excellent written, verbal, and interpersonal communication skills;
  • a demonstrated commitment to diversity, equity, and inclusion;
  • strong organizational ability with attention to detail and accuracy; and
  • proficiency using Google Suite, degree-auditing software (preferably DegreeWorks), as well as other office technology.
License/Certification Required


Preferred Qualifications

Mastery of Google Sheets is preferred.

Essential Duties and Responsibilities

The responsibilities of the Associate Director include but are not limited to:
  • assisting with the daily operations of the Office of Advising and Academic Support;
  • advising a caseload of approximately 65-75% of full-time advisors;
  • supervising and authorizing time for academic advisors;
  • serving as the subject matter expert for advising technology workflow;
  • maintaining and/or fixing issues related to in-house advising technology tools;
  • providing/supporting professional development activities for advisors;
  • interviewing and training new advisors;
  • managing advising caseloads by adjusting numbers to create balance;
  • covering advising caseloads for vacant positions with assistance as needed;
  • addressing student/parent concerns as needed;
  • facilitating presentations about the BCHS advising process;
  • serving on the University Advising Council;
  • coordinating staff coverage for commencement, open house, and similar events for the College;
  • assisting with gathering data for assessment needs;
  • collaborating with others to create and maintain advising procedure manuals and guides for sustaining in-house advising technology tools; and
  • other duties or special projects as assigned.
Type of Position: Full Time Position

Staff/Non-Faculty: Staff/Non-Faculty

Appointment Type: 1.0

Work Schedule/Hours
Mon. - Fri., 8:00 a.m. -5:00 p.m.; some weekend and evening work as needed.

Number of Hours Per Week: 40

Number of Months Per Year: 12

Mandatory Staff: No

Suggested Salary Range: $57,000 - $59,000

Physical Demands of Position

Typical physical demands of a professional position at a university, with extended hours on the computer, and occasional light lifting may be required, with or without reasonable accommodation.

Posting Date: 11/22/2021

Open Until Filled: Yes

Evaluation of Applications Begins

Proposed Date of Hire: 02/01/2022

Special Instructions to Applicants

Please attach required documents:
  • Cover Letter
  • Resume
  • List of 3 References with Contact Information
Search Chair Name
Jessica Guggenheimer

Search Chair Email

Disability Accommodation Information

Individuals with disabilities may request accommodations in the application process by contacting Maranda Maxey, Director & ADA/504 Coordinator, at 828-262-3056 or

AA/EEO Statement

Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Important Contacts:

Director of Human Resources/EEO Officer
Office of Human Resources
330 University Hall Dr.
Boone, NC 28608
(828) 262-3187

Office of Title IX Compliance
123 I.G. Greer Hall
Boone, NC 28608
(828) 262-2144

ADA/504 Coordinator & Office of Disability Resources Director
Office of Disability Resources
224 Joyce Lawrence Lane/Suite 112 Anne Belk Hall
Boone, NC 28608
(828) 262-3056

Diversity and Inclusion at Appalachian

We at Appalachian State University are committed to diversity, equity, and inclusive excellence both locally and globally.

We understand that the successful implementation of diversity, equity, and inclusive excellence is the responsibility of the entire university community, including alumni and official university governing bodies. A diverse campus community supports an influx of broad and distinct ideas that increase learning opportunities and strengthen the impact of our community as we work collectively to achieve a just experience for all.

We actively encourage, support, and promote a global mindset and an equitable environment where all will know that they belong and are safe to express their culture, identity, values, ideas, opinions, and creativity. We are committed to creating a culture of equity opportunity for all, one that has an expectation of fairness, justice, and equity-minded practice at all levels of the university community.

Background Check Statement

Any offer of employment to a successful candidate will be conditioned upon the University's receipt of a satisfactory criminal background report.

Eligibility for Employment

Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed.

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