Job Listings

ACE Academic Advisor at John Jay College

CUNY John Jay College
Job Location:
New York City, New York
Academic Advising

John Jay College of Criminal Justice is a senior college of the City University of New York (CUNY) and an internationally recognized leader in educating for justice. Led by President Karol V. Mason, John Jay is a federally designated Hispanic-serving institution, it is ranked third in the nation in Black student success, and it is a top ten institution for promoting student social mobility. John Jay is proud to serve a diverse and dynamic student body of 15,000 students that includes nearly fifty percent students who are first in their family to attend college as well as students who are immigrants, from low-income families, or from other historically underrepresented groups in higher education. The College participates in the doctoral programs of the Graduate Center of CUNY, and offers bachelor’s and master’s degrees both in traditional criminal justice-related fields of study as well as in a robust portfolio of liberal arts and sciences programs that highlight themes of justice across the arts, sciences, humanities, and social sciences. The College seeks staff and faculty members who thrive in multicultural academic environments and are committed to access and excellence in higher education.

The John Jay Accelerate-Complete-Engage (ACE) program is a comprehensive program designed to help students complete their academic journey to the bachelor’s degree over four years by providing participants with a clearly mapped program of study and comprehensive academic advisement and career support services. For more information about the ACE program at John Jay College of Criminal Justice, CUNY go to the program’s website at Reporting to the ACE Associate Director at John Jay, the ACE Academic Advisor is a member of an integrated college team providing individual academic and personal support to an assigned group of John Jay students as they progress through the ACE program.

Primary Duties:
  • Delivers comprehensive advisement support services to an assigned group of students through degree completion;
  • Conducts or supports delivery of weekly student seminars on issues of importance to students;
  • Reviews student progress and tracks student use of academic support services;
  • Conducts regular outreach to faculty and other college staff as needed to support student success;
  • Maintains accurate tracking data and notes for each assigned student, recommending appropriate referrals and opportunity programs;
  • Supports annual recruitment of new students into the program;
  • Organizes periodic special events and programs for students, faculty and staff
CUNY anticipates a return to fully onsite work before January 2022 and this position is based in New York, NY.
  • Bachelor's degree and four years' related experience required.
The preferred candidate will have:
  • Strong understanding of the needs and challenges facing students from diverse urban backgrounds
  • Demonstrated ability to work independently and as part of a team, within the department and with faculty and other administrators
  • Strong organization, project management, communication, and facilitation skills
  • Ability to maintain accurate and detailed records of student activities
  • Computer skills, particularly Microsoft Office Suite, and aptitude to learn new systems as needed.
Provides expert and/or specialized academic counseling a diverse student population.
  • Offers comprehensive advisement to full-time and part-time students
  • Works with other academic affairs staff as well as enrollment and student affairs to assist students to declare majors and select appropriate courses
  • Monitors students' performances and takes appropriate action if necessary; resolves students' problems regarding curricular requirements
  • Develops academic plans and performs graduation audits
  • Provides information to students regarding student support services, college policies and program procedures and guidelines
  • Facilitates workshops; assists with other department activities such as course scheduling
  • Establishes and maintains student advisement files; prepares activity reports and analyses
  • May supervise extramural activities, such as internships and community service; may assist with accreditation efforts as needed
  • May provide career and transfer services and/or specialized program counseling
  • May supervise junior advising and/or clerical staff
  • Performs related duties as assigned.
Job Title Name: Senior Academic Advisor
CUNY TITLE: Higher Education Assistant

FLSA: Exempt

$55,340 - $63,382

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.

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Review of resumes to begin November 29, 2021.Posting closes on December 10, 2021.

CUNY Job Posting: Managerial/Professional
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