Job Listings

Coordinator of Learning Services

Berkshire Community College
Job Location:
Pittsfield, Massachusetts
Student Affairs and Services

The Tutoring and Testing Departments of the Learning Commons in the Jonathan Edwards Library provide holistic, student-centered academic support services. The Coordinator of Learning Services is responsible for the supervision and management of everyday operations in these two critical areas. The coordinator is responsible for the development and delivery of inclusive programming associated with student academic preparation and success as well as the remediation of identified skills. An overarching goal of these academic support services is to identify and address persistent disparities in educational attainment of all kinds.

Detailed Statement of Duties and Responsibilities:

  • Provides equity-minded vision and strategic leadership and development to the Tutorial and Testing Services departments.
  • Coordinates the Testing Center academic services relating to placement testing/assessment (i.e. - administers and coordinates placement testing; scores/assesses writing placement exams, including Accuplacer, HiSET, GED, and other testing protocols), as well as accommodated testing.
  • Coordinates Tutorial Services (i.e. - coordinates tutorial assistance for participants; trains, instructs, hires and coordinates activities of tutors; designs, creates, and teaches peer tutoring training curriculum; compiles/publishes Tutor Program publicity; maintains tutorial records).
  • Plans, conducts, or participates in related academic programs (i.e. - presents workshops on academic skills necessary for college success; cooperates with project staff in delivering a unified educational support program.
  • Performs administrative tasks associated with department activities (i.e. - maintains student files, contact logs which document student advisement sessions; conducts research; provides data on students and program components to assist director with proposals and reports; prepares semester summaries, instructional materials, workshop handouts, training manuals statistical analyses, purchase orders, grant proposals/applications, charts, flyers, logs, reports, forms, and general correspondence; receives or refers to staff reports, students at risk reports, attendance reports, transcripts, test/exam materials, applications, general studies assessments, study skills inventories, insurance forms, advisement updates, time sheets, schedules, logs, policies, publications, handbooks, catalogs, manuals, and reference materials; operates a computer and utilizes word processing, spreadsheet, database, computer-aided instruction, desktop publishing, e-mail, or other software programs).
  • Interacts with various agencies/individuals (i.e. - attends meetings; works with deans and department heads to develop resources/procedures for improving participants' achievement; communicates with supervisor, employees, other departments, students, interns, tutors, faculty members, other academic institutions, crisis centers, the public, local businesses, outside agencies, and other individuals to coordinate activities, review status of work, exchange information, or resolve problems).
  • Coordinates activities of student tutors, student workers, and assigned support staff (i.e. - provides training and guidance to student tutors; instructs assigned staff in performance of duties according to established standards; plans the work of others and allocates personnel; prioritizes, assigns, reviews, and coordinates work; assists with complex or problem situations and provides direction; responds to employee issues and concerns; interviews and recommends selection of new employees).
  • Maintains professional knowledge in applicable areas (i.e. - maintains a working knowledge of assigned area; researches new trends and advances in the profession; reads professional literature; attends workshops and training sessions).
  • Performs miscellaneous tasks (i.e. - assists testing center with exam administration as needed; administers placement tests on an individual basis; provides translation for international students; supports recruitment activities through telemarketing; enters transfer credits on computer system; secures office at end of workday; answers telephones and provides information).
  • Performs related duties as directed.


  • Master's degree in Education, Counseling, Sociology, or closely related field; with five (5) years of experience and/or training that includes academic advisement, academic placement, counseling, tutoring, career development, math/electronics teaching, or program/project management; or an equivalent combination of education, training, and experience.
  • Experience developing strategies or programs to address equity gaps in higher education.

Preferred Qualifications:

  • An ideal candidate will have the ability to work both collaboratively and independently in a fast-paced, quickly changing environment.
  • Knowledge and understanding of the needs of low-income, first-generation college students and students with disabilities preferred.

Additional Information:

Berkshire Community College is committed to a policy of nondiscrimination and affirmative action in its educational programs, activities and employment practices. The college complies with all federal, state, and local laws and regulations advancing equal employment. Applicants who will enrich the diversity of the campus community are strongly encouraged to apply.

Source of Funding: State Funded

Salary: $64,615.00 - $75,622.00 (per MCCC contract); Grade 6; Full-time; Benefited

Union: MCCC

Area of Assignment: Tutoring and Testing Center

Supervisor: Dean of the Library & Learning Commons

Pursuant to the Clery Act of 1990 a copy of Berkshire Community College's security report is available on the BCC Website.

Berkshire Community College is an affirmative action/equal opportunity institution and does not discriminate on basis of race, creed, religion, color, gender, gender identity, sexual orientation, age, disability, genetic information, maternity leave, military service, and national origin in its education programs or employment.

Application Instructions:

Application Procedures: Interested individuals must electronically submit a letter of interest that includes a description of your philosophy of equity and inclusion-minded academic support services, and resume by visiting the employment section of our website.

Application closing date: January 2, 2022

About Berkshire Community College:

Berkshire Community College (BCC) has the distinction of being the first community college established in the Commonwealth of Massachusetts. Nestled in the scenic Berkshire Hills, our nearly 2,000 students have access to a wide range of career and transfer programs on our newly renovated campus. Occupying a scenic 180-acre property, just minutes from downtown Pittsfield, Massachusetts, BCC provides students from a broad range of cultural and socioeconomic backgrounds with an intimate learning environment, small class sizes, and much opportunity for interaction with faculty. Berkshire County was home to many forward-thinking historic figures including, W.E.B. DuBois, Susan B. Anthony, and Elizabeth (Mumbet) Freeman, all of whom were pioneers of social justice. The Berkshires contain both rural and urban elements, combining a beautiful natural environment with world class museums and other cultural opportunities. Pittsfield and Berkshire County continue to evolve, with immigrants from over 70 countries now calling the Berkshires their home. BCC seeks to recruit diverse employees who embrace, as well as demonstrate, a commitment to diversity and inclusion and whose experiences and perspectives model the opportunities and success derived from a college education.

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