Admissions Assistant, School of Theology and Ministry
Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,445 full-time undergraduates and 5,125 graduate and professional students. Ranked 35 among national universities, Boston College has 878 full-time and 1,201 FTE faculty, 2,750 non-faculty employees, an operating budget of $1.2 billion, and an endowment in excess of $2.8 billion.Job Description
The Admissions Assistant serves as the
receptionist and is responsible for the processing of approximately 800
applicants per year and the supervision of graduate student and work-study
student support in various areas, including the timely processing of
applications and requests for admissions information and campus
visits.The Admissions Assistant is also the lead coordinator for
on-campus recruitment and yield events.
This position reports to Assistant Dean,
Graduate Enrollment Management.
STM Staff-Daily-Exchange of information and
coordination of program reviews
Other University Staff-weekly-information
exchange, coordination of student files
Admissions and Financial Aid Operations (55%)
Manages day-to-day operations of Admissions Office
Supervises office graduate assistants and work study
Provides customer service to prospective students
through a number of channels, including responding to both electronic and
telephone inquiries and providing follow-up communications
Assists with correspondence for Assistant Dean and
Assistant Director with applicants; schedules appointments for applicants
with admissions team
In collaboration with Assistant Director, Financial Aid
and Academic Services, manages document coordination for incoming
In collaboration with assistant directors, coordinates
electronic acceptance mailings
Responsible for editing, testing, and creating
initiatives for electronic Slate application during Cycle Prep and
application periods. Serves as the primary point of contact for applicants
who are experiencing technical difficulties.
Updates Slate interface as necessary to orchestrate
decision letters, campus visits, events, and interviews.
Manages departmental contact lists and partners with
assistant director on admissions mailings
Serves as one of two STM Slate Superusers and part of
Slate user governance group. Monitors updates to Slate system and
capabilities to optimize office processes.
Manages document coordination of electronic applications
and process supporting documents; approve application fee waiver and
international test score waiver requests
Collects FERPA permission forms from incoming students
Coordinates summer follow up and tracking, in
collaboration with graduate assistants, to students who have been
conditionally admitted, and to all incoming students on items such as
academic advisors, orientation, and moving to Boston; coordinates creation
of advisor folders for faculty
Recruitment Coordination and Support (25%)
Schedules and coordinates all logistics for Accepted
Coordinates with Event Management and other vendors for
Arranges travel and lodging for admitted students for
Accepted Student Days
Coordinates on-campus student visits, working with
Attends and assists at all on-campus recruitment and
yield events, both during academic year and Summer at STM
Coordinates travel advances and reimbursement for
Admissions staff and Accepted Student Days
Assist in conducting interviews for master's applicants
Some recruitment travel, when appropriate, as
determined in collaboration with assistant dean and assistant director
Opportunity to assist with recruitment webinars and
discernment programs, as determined in collaboration with assistant
Discernment Initiatives and Career Services
Manages STM alumni database, under the direction of
associate dean for student affairs and career services, and in
collaboration with Student Affairs Graduate Assistant
Supports STM Alumni Discernment Partner program
(partnership between admissions and student affairs) through tracking
alumni interest and participation
Provides administrative support to career services
programming and initiatives
Ensures admissions office materials include the most
updated placement statistics
Administrative Team (5%)
Participates in Admissions Team Meetings
Serves as part of STM administrative team,
participating in regular meetings and the overall life of the school.
This position requires responding to inquiries
related to all STM graduate programs. The Admissions Assistant must be able to
solve problems, answer questions, and refer applicants to appropriate resources
on campus on an ongoing basis.
Work independently and determine priorities
daily, meeting deadlines
Assign student employees projects appropriate to
their learning/work styles which requires excellent management and decision-making
Maintain the highest level of customer service.
Maintain confidentiality, accuracy, and order in
a position with a high frequency and volume of contact with the public.
Supervise student employees in a very busy, high
Hiring Salary: $35,400 - $44,250Requirements
Superior customer service orientation and focus and the ability to work effectively independently as well as in a team environment
Superior written and oral communication skills
Ability to work with varying constituencies including faculty, staff, and students
Excellent organizational skills, ability to multi-task, and attention to detail
Familiarity with Boston College systems including EagleApps and Slate CRM is preferred
Excellent computer skills (Excel, Microsoft Word, Power Point, Google Suite)
Ability to maintain data security and confidentiality of all data at all times
Strong interpersonal skills and demonstrable problem-solving skills
Ability to hire, delegate, oversee, follow-up and supervise student employees (valuing diversity)
Ability to create and maintain systems for efficient office management
Ability to work with others under pressure in order to meet deadlines
Ability to engage in discerning conversations with prospective and admitted students
Ability to articulate the needs of today's Church and the ways graduate theological education can preparestudents to respond.
*Bachelor's degree preferred
*1-3 years increasingly responsibleadministrative experience, experience in higher education is preferred
*Strong computer skills with proficiency inGoogle Suite and Microsoft office, which includes Word, Excel, and PowerPointsoftware
*Knowledge of the university's systemspreferred
*Proficiency with database management
* Superior customer service, written, and oral communication skills.
* Strong attention to detail, the ability to multi-task, work independently, set deadlines, and work well under pressure.
* An appreciation of and orientation to changing technologies, especially related to new digital and social media.
*Ability to represent Boston College and the School of Theology and Ministry in an outgoing and professional manner at public events.
*Familiarity with and appreciation for distinctiveness of Jesuit, Catholic education and tradition
*Proficiency in conversational Spanish is preferred.
Evening and weekend work during the fall for prospective student events; evening and weekend work in the spring for accepted student events. Some travel, when appropriate.
Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:
- Tuition remission for Employees
- Tuition remission for Spouses and Children who meet eligibility requirements
- Generous Medical, Dental, and Vision Insurance
- Low-Cost Life Insurance
- Eligibility for both University-Funded 401k and Employer-Sponsored403bRetirement Plans
- Paid Holidays Annually
- Generous Sickand Vacation Pay
- Additional benefits can be found onhttps://www.bc.edu/employeehandbook
Boston College conducts pre-employment background checks as part of the hiring process and requires all employees to be fully vaccinated for COVID-19. Boston College is an affirmative action, equal opportunity employer. In concert with our Jesuit, Catholic mission, Boston College is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications for women, minorities, individuals with disabilities, and covered veterans.To learn more about how BC supports diversity and inclusion throughout the university please visit the Office for Institutional Diversity at https://www.bc.edu/offices/diversity.
Boston College's Notice of Nondiscrimination can be viewed athttps://www.bc.edu/nondiscrimination.