Job Listings

Director Scholar Support Programs- Campus Center for Advising and Academic Services (155576)

University of Illinois at Urbana-Champaign
Job Location:
Urbana, Illinois
Academic Advising


Scholar Support Programs

Campus Center for Advising and Academic Services

University of Illinois at Urbana-Champaign

The Campus Center for Advising and Academic Services (CCAAS) invites applications for the Director of Scholar Support Programs. CCAAS serves undeclared and exploratory students and provides campus wide academic services that include preparation for law school, application support for prestigious academic scholarships and focused student support and mentoring programs. The Director for Scholar Support Programs will provide leadership and coordination of the Illinois Promise and the Stamps Scholars programs.

Illinois Promise began in Fall 2005 to ensure access to higher education for students from the lowest income levels. Illinois Promise scholarships bridge the gap between a student's federal and state financial aid packages and the cost of an Illinois education. In addition, enrichment and mentoring programs are offered to foster student success. There are over 1,400 Illinois Promise Scholars on campus this fall.

Stamps Scholars is a national program created to recognize and reward exceptional students for their leadership, perseverance, scholarship, service and innovation. The scholarship is the most selective merit-based scholarship at Illinois and is funded jointly by the University of Illinois and benefactor E. Roe Stamps IV. Scholars benefit from enrichment funds, individual advising, programmatic support, and networking with other Stamps Scholars from over 40 universities across the country. As of Fall 2021, there are 20 Stamps Scholars on campus.

The University of Illinois is an Equal Opportunity, Affirmative Action employer that recruits and hires qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or veteran status. For more information, visit

Duties and Responsibilities:

Leadership and Supervision

  • Provide leadership and direction for all aspects of Scholar Support Programs. This position is responsible for leading a team of two full-time staff and several interns and student employees.
  • Hire, train, and supervise all full-time and part-time employees, undergraduate and graduate interns and/or student employees
  • Partner with Advancement, Financial Aid, and Corporate Relations in supporting efforts to secure new and ongoing funding and maintaining relationships with donors including participating in annual events and developing and/or contributing to annual reporting and other electronic and print communication strategies
  • Represent the Illinois Promise and Stamps programs within the university and with external stakeholders.
  • Conduct evaluative and empirical research for continuous program improvement and policy development.
  • Review data and utilize information in planning and decision-making.

Direct Student Support and Success Coaching

  • Provide individual advising and coaching of I-Promise and Stamps Scholarship students.
  • Participate in and/or lead activities that celebrate student success including outreach to top achievers, program-specific award selection processes, award banquets, and web and print communications and annual reporting.
  • Respond to queries from students, faculty, staff, and parents/families as appropriate (within the parameters of FERPA)
  • Participate in and support large-scale Illinois Promise student events, including the annual New Scholar Orientation and annual Re-Orientation sessions.

Required education, experience, and qualifications:

  • Master's Degree
  • At least 3 years of full-time professional experience with progressive administrative responsibility in student-centered positions in higher education.
  • Experience and commitment to supporting undergraduate students from underrepresented populations including students from low-income backgrounds and first-generation college students.
  • Experience hiring, training, and supervising employees
  • Experience working with college students both individually and in groups in academic or career development environments such as academic advising, student retention, academic coaching, mentoring, or counseling.
  • Knowledge and experience supporting the academic success of undergraduates at the University of Illinois at Urbana-Champaign or other large public universities.
  • Exceptional organizational skills and attention to detail.
  • Exceptional communication and interpersonal skills.
  • Demonstrated ability to work collaboratively with a variety of stakeholders (i.e. campus partners, donors, faculty, businesses, mentors, etc.)
  • Demonstrated ability to work autonomously and manage multiple tasks and priorities.

Preferred education, experience, and qualifications:

  • Graduate degree in higher education, college student personnel, counseling, or related field
  • Demonstrated experience and skill in program development, implementation, and management.
  • Demonstrated success in event management including budgeting, planning and public speaking.
  • Demonstrated experience and skill in program assessment including data collection, analysis and report writing.
  • Experience in marketing and communications (i.e. websites, social media, infographics, program branding, newsletters, etc.).
  • Highly proficient with commonly employed software, databases, and web applications.


This position is a 100% full time, twelve month, benefits-eligible Academic Professional position. Salary is commensurate with experience and qualifications.

To ensure full consideration, application materials must be received by December 7, 2021. All candidates must create a profile through and upload a cover letter, resume, and contact information for three professional references. Interviews may begin prior to close of the search, but a hiring decision will not be made until after the close of the search. Start date is as soon as possible after the close of the search. For further information about this position, please contact Jennifer Steiling at

The University of Illinois conducts criminal background checks on all job candidates upon acceptance of a contingent offer. Convictions are not a bar to employment.

As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility.

The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current and former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit Policy on Consideration of Sexual Misconduct in Prior Employment.As a qualifying federal contractor, the University of Illinois Systemuses E-Verifyto verifyemployment eligibility.

University of Illinois faculty, staff and students are required to be fully vaccinated against COVID-19. If you are not able to receive the vaccine for medical or religious reasons, you may seek approval for an exemption in accordance with applicable University processes.

This website is part of the HigherEdJobs network.