Program Manager - Center for Excellence in Disabilities
The West Virginia University Research Corporation is seeking applications for a Program Manager with the Center for Excellence in Disabilities.The purpose of this position is to provide services as well as oversee the Regional Transition Navigator (RTN) Programs larger team activities designed to connect youth and young adults (14-25 years) with serious emotional disturbance (SED), serious mental illness (SMI), or Substance Use Disorder (SUD) with needed services and supports to develop independent living skills, create and cultivate natural supports, navigate the various systems within the state, access and participate in treatment and recovery services, and thrive in all eight dimensions of wellness including: emotional, spiritual, intellectual, physical, environmental, financial, occupational, and social. This position will be responsibility for providing direct services but also coordinating activities for the team of specialists on the project (6 total including this position). They will provide operational leadership; requires creativity, in-depth SKAs and interpretive abilities to effectively resolve complex problems. They will supervise and coordinate the activities of others responsible for the supervision and/or performance of various duties in support of business operations (i.e. procurement, human resources, finance, general operations and office support). Work effort has significant impact on personnel, budget and operations, producing major organizational, legal and financial results and/or liability.
In order to be successful in this position, the ideal candidate will:
Work directly with youth and young adults who are identified as being eligible for said services within the state. Specifically, navigators will be asked to:
- Work closely with the Principal Investigator to ensure the quality delivery of services and staff performance within the RTN program and larger CED.
- Contribute to the programmatic and budgetary oversight of the RTN program.
- Supervise and evaluate the work and performance of staff and make assignments.
- Assist in the recruitment and selection of staff; recommend disciplinary matters, staff development, and other personnel actions.
- Provide oversight in the development, implementation, and evaluation of training and educational/ outreach work relating to RTN.
- Engage youth and young adults in culturally competent, meaningful ways; including outreach to places where they live or frequently visit.
- Build a network and cross-referral processes with community providers, first responders, case workers, probation officers, attorneys, and others who work with the youth and young adults.
- Connect eligible youth and young adults with needed services and supports for SED, SMI, SUD, co-occurring disorders, educational attainment, and independent living.
- Provide consultation to individuals, families, agencies, the WVDHHR staff and others on policy, planning and services for transition-aged individuals including guidance on drafting older youth transition plans and applying for supports such as Supplemental Security Income (SSI), Intellectual and Developmental Disabilities (I/DD) Waiver, Medicaid, Foster Care Independent Program, MODIFY Education and Training Vouchers, Foster Care Tuition Waivers, and Continued Foster Care Services (FC-18) agreements.
- Collect data on the number of individuals served, individual outcomes, and program outcomes in the areas of, but not limited to, education success, stable employment, independent living skills, reduced criminal behavior, reduced psychiatric hospitalizations, and positive relationships.
- Contact employers and other public and private agencies to develop work experiences and job leads.
- Develop training and job placement opportunities for youth and young adults to assist in gaining employment.
- Provide assessment, training, evaluation, placement, and follow-up activities as per contract guidelines.
- Follow up with assessment results using approved forms and procedures.
- Master's Degree in sociology, criminology, psychology, counseling, health care coordination, community program development, or related areas.
- Five (5) years of experience working with youth or young adults (14-25 years); Three (3) years supervisory experience or program management; or an equivalent combination of education and experience.
- Ability to advise youth (14-25 years) and community groups that serve youth on social service issues and providers.
- Ability to assess youth social service needs.
- Knowledge of principles and processes for providing personal services. This includes client needs assessment, meeting quality standards for services and evaluation of client satisfaction.
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology for required record keeping in project.
- Skilled in complex problem solving, including identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Ability to establish and maintain interpersonal relationships, including developing constructive and cooperative working relationships with others, and maintaining them over time.
- Ability to maintain and provide documentation related to organization, planning, case management, and related activities
- Valid driver's license
About Research Corporation
West Virginia University Research Corporation is proud to be an Equal Opportunity employer. West Virginia University Research Corporation values diversity among its employees and invites applications from all qualified applicants regardless of race, ethnicity, color, religion, gender identity, sexual orientation, age, nationality, genetics, disability, or Veteran status.
Job Posting: Oct 19, 2021
Posting Classification: Research Corporation
Exemption Status: Exempt
Benefits Eligible: Yes