Athletic Ticketing Game Day Staff (Casual Positions)
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Cornell University is a NCAA Division I institution and a member of the Ivy League. The university fields teams in 37 intercollegiate sports and provides a comprehensive physical education program. The university is committed to excellence in academics and athletics, gender equity and diversity in its programs, and a well-balanced, broad-based intercollegiate athletics program. Athletics and Physical Education offers a diverse program of intercollegiate athletics competition, physical and outdoor education, recreational services, and intramural sports, plus wellness programs for faculty and staff and fitness centers for the entire Cornell community.
The Cornell University Athletic Ticketing operation provides our guests with the highest quality fan experience in a safe, clean, comfortable and friendly environment. Our goal is to make every event a positive and friendly experience with the objective that our guests leave with lasting memories and a desire to return. Athletic Ticketing Game Day staff will provide excellent customer service, have strong interpersonal skills, and be approachable, responsible, dependable & punctual. These are casual (average of 19 hours or less per week) positions and are not eligible for benefits.
Game Day positions include:
- Ticket Seller - Working knowledge of computers and experience in handling money. Physical requirements include standing for 4-5 hours at a time, both indoors and outdoors.
- Usher/Ticket Taker - Assist guests at athletic events by: collecting/scanning admission tickets or passes from guests, assisting in finding seats, searching for lost articles, and locating such facilities as rest rooms and concessions.
- Parking Attendant - Responsible for taking payments for vehicles as they enter parking facility, verify guests with pre-purchased passes and directing guests towards paid parking alternatives.
All game day employees are expected to:
- Be available to work weekends and evenings
- Provide excellent customer service, including greeting all guests upon arrival. Previous customer service work experience is preferred.
- Anticipate needs and proactively offer assistance when necessary
- Be fully aware of all policies to ensure the safety of all guests and employees
- Problem solve in a timely and professional manner
- Be able to stand for long periods of time
Please note: To be considered for these positions, you must be at least 18 years old and comply with NCAA bylaw 18.104.22.168, regarding the employment of prospects applies (2008/2009 NCAA Division I Manual) and NCAA bylaw 22.214.171.124.1.1 Exception -- Employment After Commitment applies (2014/2015 NCAA Division I Manual). There is no visa sponsorship available for these positions.
University Job Title:Temporary Administrative Assistant
Job Family:Temporary Administration
Level:No Grade - Hourly
Pay Rate Type:Hourly
Contact Name:Brianna Muscente
Number of Openings:30
Job Titles and Pay Ranges:
To learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator. The final rate of pay for the successful candidate will be determined considering the following criteria:
Prior relevant work or industry experience.
Education level to the extent education is relevant to the position.
Unique applicable skills.
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Diversity and Inclusion are a part of Cornell University's heritage. We are a recognized employer and educator valuing AA/EEO, Protected Veterans and Individuals with Disabilities. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations. Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students, and staff impart an uncommon sense of larger purpose, and contribute creative ideas to further the university's mission of teaching, discovery, and engagement.2021-10-18-07:00