Director of Enrollment Operations
Description: Carroll College, a Catholic liberal arts college located in Helena, Montana is seeking a Director of Enrollment Operations to lead, manage, and coordinate the integrated operational infrastructure of its multifaceted enrollment operating services unit. Carroll’s enrollment operational system includes aspects of Admissions, College Marketing, Administration, as well as complete oversight and administration of the customer relations management platform (CRM).
Specific duties/responsibilities include hiring, training, and managing the Campus Visit Coordinator, Technology Manager and additional support staff. The Director of Operations must be able to identify opportunities to increase efficiency by fully utilizing the CRM, implementing effective, consistent and continuous training (and cross-training opportunities) as well as continuous development and implementation of CRM features and functions, expanding usage to other constituents.
Other responsibilities include strategic operational systems planning for the college, overseeing the planning and systems preparation of on and off-campus visit programs; managing the written and electronic communication system and assisting the Assistant Vice President for Enrollment with long range enrollment operations systems planning.
Qualifications: The successful candidate will have a bachelor’s degree and have proven knowledge of college operational systems and organizational management skills are also required. Must have the ability to design, implement, and maintain a technology-based operating system. The Director of Enrollment Operations must be able to hire, lead, and train others to effectively meet predetermined goals and objectives. Strong interpersonal skills and mastery of computer skills, including database management, Excel, MS Word, and PowerPoint are also required.
To Apply: For priority consideration, please submit a letter of interest, resume and contact information for at least three professional references. Please submit all materials electronically to email@example.com. Position will remain open until filled.
Carroll College offers a great benefits package, wellness programs, tickets to home athletic events and tuition waivers. Carroll also offers a very generous holiday and paid leave benefit package along with competitive wages. Carroll College is an Equal Opportunity Employer. Finalists for the position will be asked to provide a written response to Carroll College’s mission statement, https://www.carroll.edu/mission-catholic-identity/mission-statement.